The Zappos Family

  jobs.zappos.com
  jobs.zappos.com

The Zappos Family Interview Questions

Updated Dec 6, 2014
Updated Dec 6, 2014
164 Interview Reviews

Interview Experience

Interview Experience

51%
22%
26%

Getting an Interview

Getting an Interview

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4%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Junior Visual Designer Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online. The process took 2+ monthsinterviewed at The Zappos Family in July 2014.

    Interview Details

    Went through two online applications before being asked for a phone interview. After the phone interview I heard back about a week later that they wanted me to come in and meet the team. Both HR Insiders I talked to were really helpful and responded pretty dang fast if I had a question.

    Being a Las Vegas local, I got to their offices on my own. Their front desk staff is very welcoming and their campus is pretty awesome. The whole day was pretty cool being able to meet the team. You go through quite the wringer of interviews and conversations. One employee clearly didn't want to be a part of the interview process, but the rest were really informative and chill.

    Interview Questions
    • If you or someone else wrote a biography of your life, what would the title be?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  2. 2 people found this helpful  

    Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Be honest and be yourself. No BS! Zappos hires based on core values so you cant or shouldnt prepare for that. If the whole team is interviewing you thats a good sign, but they will all have to like you and think you will fit on the team. Honestly. its a win win. Most candidates arent a fit but if you are someone that wants to work there and they want to hire you, they will.. If you dont get the job you probably wouldnthave been a fit for the role and the team. Keep trying.

    Interview Questions
    Negotiation Details
    Cant recall
    Accepted Offer
  3. 1 person found this helpful  

    Finance Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied through a recruiter – interviewed at The Zappos Family.

    Interview Details

    Hr interview is 100% culture focused. It is a very important part of the entire interview process. Without passing the culture interview, no matter how strong you are technically, you won't get the job.

    Interview Questions
    Accepted Offer
    Negative Experience
    Difficult Interview
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  5. 2 people found this helpful  

    Customer Loyalty Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at The Zappos Family in May 2014.

    Interview Details

    At first the interview processed seemed different and fun, very much focused on culture. You actually take a few easy tests and then they uniquely ask you to self interview on cam answering five questions. They seemed to seriously consider me as a candidate being that I was a referral of someone else already employed there. However, I am out of state, and oddly enough for a company ahead of the curve such as Zappos, they were not open to an online Skype interview to make up for the long distance. Unable to fly down to interview, they immediately closed off my application abruptly. It was a bit odd being that they use quite a bit of technology in the hiring process, and make you "CAM" interview yourself, its a little hard to believe that an out of state Skype interview would be out of the question.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Assistant Buyer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at The Zappos Family in May 2014.

    Interview Details

    The hiring process was extremely pleasant with great communication through the entire process. After my initial application, I had to complete a detailed formal application, webcam interview and then a cultural fit phone interview. You can check the site to see your progress. You really need to do your homework as they question you on their core values. I felt the interviews went well so I'm not really sure why I didn't make it past the cultural fit interview. I wish they would have told me why rather than just that the other candidates were a stronger match.

    Interview Questions
    • If you were a superhero, who would you be and why? If you could have lunch with 2 famous people, current or past, who would it be and why?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Software Engineering College Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Zappos Family.

    Interview Details

    The first round was programming challenge and online interview. The online interview had behavioral and few technical questions. Programming challenge was good. I enjoyed it.
    I was selected for the second round for which I was supposed to visit there HQ for two days but I couldn't because I had an exam. So, instead skype interview was scheduled. It was with the development manager and he was nice and very friendly. He asked both behavioral and technical questions. Some programming questions also.
    I'm waiting for the response.

    Interview Questions
    • I think all the questions were pretty straight forward. If you have good knowledge of the language you choose then you will be okay.   Answer Question
    No Offer
    Positive Experience
  8.  

    Process Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at The Zappos Family.

    Interview Details

    The interview process was not difficult. There were some unique questions and it was very laid back. Mostly situational questions and a few problem solving questions. There were 3 interviewers total and each asked a series of questions in sequential order. There was a big emphasis on company culture and workplace culture.

    Interview Questions
    • If you could be a super hero what would you be and why?   Answer Question
    No Offer
  9. 4 people found this helpful  

    Buyer Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online. The process took 5+ monthsinterviewed at The Zappos Family.

    Interview Details

    I had three phone interviews and then was flown out to Vegas. The trip has 2 layovers coming from the east coast- they don’t want to spend the money for a direct flight. The interview process was straight forward, met with lots of team members. They contacted me right away to offer me a DIFFERENT position than what I interviewed for at significantly less money. I was not pleased. I would not have wasted my time flying 10 hours each way for such a paltry offer (lower than I was previously told!), considering the amount of experience I bring to the table- it is buying, not cardiac surgery.

    Interview Questions
    Reasons for Declining

    The company boasts record sales, but want good talent cheap. Also, had reservations about moving all the way to Vegas, considering they have armed policeman stationed at the entrance. What does that really say about the area?

    Declined Offer
    Negative Experience
    Average Interview
  10.  

    Customer Loyalty Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at The Zappos Family.

    Interview Details

    The interview process may have changed since I interviewed. It's very informal. You may be asked questions that have absolutely nothing to do with retail or the job you're applying for. Be humble, do not try to sell yourself as if you are just the best customer service rep ever. Just be honest and bubbly.

    Interview Questions
    • You could be asked, what your theme song would be. You could also be asked, what super hero you would be. And why.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    SAP ABAP/Java Developer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at The Zappos Family in April 2014.

    Interview Details

    The overall process took two months. It consisted of submission of a written resume online, phone interview, virtual interview, technical phone interview, and last but not least a trip to the campus to hang out and be interview by my team. They have since changed the hiring process slightly. Everyone was very nice and friendly during the interview. One word of advice I can give to anyone applying for a job at Zappos is be yourself! Let your personality and passion for your craft do the talking and you'll be just fine!

    Interview Questions
    • If you could have lunch with anyone dead or alive, who would it be and why?   Answer Question
    Negotiation Details
    They are very clear about what the positions pays in advance so you're aware of what might be the outcome if offered a position. There was no negotiating.
    Accepted Offer
    Positive Experience
    Average Interview

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