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University of Phoenix Enrollment Counselor Interview Question

I interviewed in Austin, TX and was asked:
"The cold call role play was not expected and the manager will call you and pretend they are a student who inquired online. They will be difficult and your goal is to get them in to the school or enroll. You have to do this without knowing anything about the programs and tuition so it is just a way to see if you can overcome no and not sound to pushy."
Tags: uop, enrollment advisor, university pf phoenix, uxp
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Answer

Part of a Enrollment Counselor Interview Review - one of 210 University of Phoenix Interview Reviews

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