View All num of num See all Photos University of Phoenix This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.phoenix.edu Work in HR? Unlock Free Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 738 Reviews 858 Salaries 234 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Enrollment Counselor Interview Austin, TX University of Phoenix The cold call role play was not expected and the manager will call you and pretend they are a student who inquired online. They will be difficult and your goal is to get them in to the school or enroll. You have to do this without knowing anything about the programs and tuition so it is just a way to see if you can overcome no and not sound to pushy. Tags: uop, enrollment advisor, university pf phoenix, uxp See more , See less 8 Answer Add Tags Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Answer Add Answers or Comments To comment on this, Sign In or Sign Up.