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Lowe's Weekday Sales Team Interview Question

I interviewed in Hopkinsville, KY and was asked:
"The hardest question for me is always one of two. The first one is a time you went above and beyond to help a customer, and the other one is a time when a coworker made you feel insignificant or criticized your ability to complete your job."
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Part of a Weekday Sales Team Interview Review - one of 1,214 Lowe's Interview Reviews

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I believe that customers should have above and beyond service every day with every visit. I just pick the day before my interview and tell them what I did and that I always treat customers as I wish to be treated when shopping at a store. The other one is really difficult, I just come up with what I would do if that was to happen to me.
- Interview Candidate on Jul 10, 2013

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