Kaiser Permanente

www.kaiserpermanente.org
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Interview Question

Cashier/Receptionist Interview San Francisco, CA

The hardest questions to answers has to do with customer

  service. From previous customer service jobs, you learn that "the customer is always right". But that is not the case a hospital because of HIPPA. Learn what HIPPA is and scenarios that directly involve HIPPA. Kaiser Permanente is very strict about following the law. These are not customers but patients who have rights you must protect.
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