View All num of num See all Photos Genentech www.gene.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 981 Reviews 2.3k Salaries 380 Interviews 352 Jobs Follow Add Interview Follow Add Interview Interview Question Service Desk Analyst Interview Redwood City, CA Genentech The interview questions are all customer service type of questions. Show a good personality and an aptitude to learn if you're not technically sound. If you are, show good customer service and personality. Afterwards they decide that day on who will get hired and who won't. Tags: See more , See less 8 Answer Add Tags Answer Interviews > Service Desk Analyst > Genentech Add Answers or Comments To comment on this, Sign In or Sign Up.