Verizon Wireless
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www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

Verizon Wireless Customer Service Representative Interview Question

I interviewed in Irvine, CA and was asked:
"The most difficult question was answering about hypothetical customer service situations and how I would solve them. I was also asked to describe an experience I had in the past with a negative customer interaction, and what I was able to do in order to turn the interaction into a positive one."
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Part of a Customer Service Representative Interview Review - one of 708 Verizon Wireless Interview Reviews

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How long after you applied did you receive a phone call for the next process In the interviewing process
- Saysonci Buswell on Jan 23, 2014 Flag Response

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