View All num of num See all Photos Verizon Wireless This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.verizonwireless.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 3.5k Reviews 3.8k Salaries 1.0k Interviews 1.9k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Representative Interview Irvine, CA Verizon Wireless The most difficult question was answering about hypothetical customer service situations and how I would solve them. I was also asked to describe an experience I had in the past with a negative customer interaction, and what I was able to do in order to turn the interaction into a positive one. Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ How long after you applied did you receive a phone call for the next process In the interviewing process Saysonci Buswell on Jan 23, 2014 Add Answers or Comments To comment on this, Sign In or Sign Up.