FirstEnergy

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FirstEnergy Customer Service Interview Question

I interviewed in West Akron, OH and was asked:
"The most unexpected question for me were pertaining to how close I lived to the call center. After being there for a while I determined it was to see how quickly you would be able to get to the center in the event of a major outage."
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Answer

Part of a Customer Service Interview Review - one of 19 FirstEnergy Interview Reviews

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For me, I am local, I live w/in 10 mils of the center.
- Interview Candidate on Aug 25, 2012

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