IXL Learning

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Interview Question

Associate Technical Support Analyst Interview San Mateo, CA

The most unexpected question the Technical Support Director

  asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I really had enough information about the specifics of the job tasks I would be performing were I to be hired. After about ten minutes of saying "um" on my part, I asked the Director a few questions to sort of narrow the possibilities. She was very positive and provided useful responses, and I finally said that I might be challenged to maintain the vibrant energy I felt I could bring to the company, but also that I felt was already at IXL.
Answer

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