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SYKES Customer Care Interview Question

"The questions were not very difficult. The hardest thing was getting over my nerves. Since everything is done over the phone you have to try to sound as alive as possible without being weird. My interview was also a group interview so that was a little added pressure."
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Part of a Customer Care Interview Review - one of 88 SYKES Interview Reviews

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Yeah, what IS a group interview? I have one next week online. Did it involve other candidates or other employees? Thanks

- Group Interview on Jun 27, 2013

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