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Verizon Wireless Senior Financial Service Representative Interview Question

"The style of interview was sharp, pointed questioning. What did you do when a customer was very upset for no reason? How would you handle it? How long would it take you? How do you resolve the situation as quickly as possible"
Tags: technical, behavioral
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Part of a Senior Financial Service Representative Interview Review - one of 812 Verizon Wireless Interview Reviews

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usually they want you to respond to the customer by talking as a little as possible
- Interview Candidate on Mar 19, 2013 Flag Response

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