TheraCom Interview Questions & Reviews
Getting an Interview
Program Representative II Interview (Neutral Experience; Easy Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at TheraCom in August 2010.
Interview Details – I had 2 interviews, one with a supervisor and a team lead, then about an hour after that they brought in the program manager who also asked the same questions. I feel the interview process is a robotic
Interview Question – How would you react to another employee yelling at you? View Answer
Negotiation Details – I was able to negotiate the pay rate, starting at $37,500 year but would be to $40,000 within a year. Took me 2 1/2 yrs to make $40,000 and feel I should be making $50,000 by now.
Inbound Call Representative Interview (Neutral Experience; Easy Interview)
I applied through a recruiter and the process took a day - interviewed at TheraCom in February 2012.
Interview Details – I got called for the job from a recruiter that saw my resume posted online. It was for a temporary to hire position. The interview was very easy and they hired me on the spot. They did end up offering me a full-time position after I worked 3 months as a temporary employee, however they offered me less money than what the temp agency was paying me so I declined their offer.
Interview Question – What do you do when a customer gets upset on the phone? Answer Question
Team Lead Interview (Neutral Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at TheraCom in February 2010.
Interview Details – I am currently working at TheraCom and trying to get a position in another department. I had an interview with a hiring manager on another Team who wanted to hire me but. My current Director has me blocked from moving to another team. So basically I am stuck.
Interview Question – those stupid Behavioral questions Answer Question