Hilton Garden Inn

  www.hiltongardeninn.hilton.com
  www.hiltongardeninn.hilton.com

Interview Question

Front Desk Agent Interview Tulsa, OK

There weren't any out of the ordinary questions. Most were

  the usual questions about past work experiences/where do you see yourself in 5 years and so forth. Seems most places want to know how you can handle an unhappy customer and here was no different. Was asked to describe an interaction with a unhappy customer and how I dealt with them and whether or not I was able to resolve their issue?
Answer

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