View All num of num See all Photos Best Buy This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.bestbuy.com Profile Unclaimed Overview Reviews Salaries Interviews Jobs Photos Benefits 6.9k Reviews 8.7k Salaries 1.9k Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Representative Interview Fullerton, CA Best Buy They ask a lot of scenario questions but they are pretty simple such as "what would you do if you saw your coworker take someone's lunch or steal money from a register?" or "what you do and say when a customer is yelling at you and getting angry?". Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ You answer that you would go to directly to your manager and let them know or call HR and when a customer is yelling at you, you can say that you would stay calm and never tell the customer to calm down. Interview Candidate on Sep 8, 2013 Add Answers or Comments To comment on this, Sign In or Sign Up.