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Interview Question

Customer Service Representative Interview Fullerton, CA

They ask a lot of scenario questions but they are pretty

  simple such as "what would you do if you saw your coworker take someone's lunch or steal money from a register?" or "what you do and say when a customer is yelling at you and getting angry?".
Answer

Interview Answer

1 Answer

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You answer that you would go to directly to your manager and let them know or call HR and when a customer is yelling at you, you can say that you would stay calm and never tell the customer to calm down.

Interview Candidate on Sep 8, 2013

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