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University of Phoenix Academic Counselor Interview Question

I interviewed in Phoenix, AZ and was asked:
"They ask how you overcome difficult customer/situations and want specific examples of customer service success stories and failures. It's kind of hard to remember those on the spot so be prepared."
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Part of a Academic Counselor Interview Review - one of 208 University of Phoenix Interview Reviews

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Pretty much anyone can get hired there as long as you don't say anything stupid.
- Interview Candidate on Aug 28, 2012

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