Convergys

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Interview Question

Customer Service Representative Interview West Valley City, UT

They didn't ask me any really difficult questions. Mainly

  they were just looking for people to hire. The interviewer did ask how I would handle irate customers (something that happens in call center work all the time).
Tags:
behavioral, business case
Answer

Interview Answer

1 Answer

0

I shared experiences of when I had dealt with irate customers, and how I came up with solutions to the problem.

Interview Candidate on Aug 7, 2013

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