Convergys
2.9 of 5 1,230 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

Convergys Customer Service Representative Interview Question

I interviewed in West Valley City, UT and was asked:
"They didn't ask me any really difficult questions. Mainly they were just looking for people to hire. The interviewer did ask how I would handle irate customers (something that happens in call center work all the time)."
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Part of a Customer Service Representative Interview Review - one of 325 Convergys Interview Reviews

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I shared experiences of when I had dealt with irate customers, and how I came up with solutions to the problem.
- Interview Candidate on Aug 7, 2013 Flag Response

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