View All num of num See all Photos Convergys www.convergys.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.7k Reviews 1.5k Salaries 400 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Representative Interview West Valley City, UT Convergys They didn't ask me any really difficult questions. Mainly they were just looking for people to hire. The interviewer did ask how I would handle irate customers (something that happens in call center work all the time). Tags: behavioral, business case See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I shared experiences of when I had dealt with irate customers, and how I came up with solutions to the problem. Interview Candidate on Aug 7, 2013 Interviews > Customer Service Representative > Convergys Add Answers or Comments To comment on this, Sign In or Sign Up.