2.9 of 5 1,230 reviews Cincinnati, OH 5000+ Employees

Convergys Customer Service Representative Interview Question

I interviewed in West Valley City, UT and was asked:
"They didn't ask me any really difficult questions. Mainly they were just looking for people to hire. The interviewer did ask how I would handle irate customers (something that happens in call center work all the time)."
Tags: behavioral, business case
Add Tags [?]
Answer Flag Question

Part of a Customer Service Representative Interview Review - one of 325 Convergys Interview Reviews

Answers & Comments

of 0
I shared experiences of when I had dealt with irate customers, and how I came up with solutions to the problem.
- Interview Candidate on Aug 7, 2013 Flag Response

To comment on this question, Sign In with Facebook or Sign Up

Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at Convergys interview questions and advice. All interview reviews posted anonymously by Convergys employees and interview candidates.