BJ's Restaurants

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BJ's Restaurants Hostess Interview Question

I interviewed in Saint Petersburg, FL and was asked:
"Think back to a time when you had to help an angry customer."
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Part of a Hostess Interview Review - one of 53 BJ's Restaurants Interview Reviews

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All i said was i listened to everything he had to say, gave him eye to eye contact to let him know I was actually listening to him. Then I eventually refunded him his money then told him the thing he was looking for is actually cheaper out in a booth in the mall.
- Interview Candidate on Apr 3, 2012

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