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Thomson Reuters Customer Service Representative Interview Questions

Updated Nov 25, 2014
Updated Nov 25, 2014
3 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Ann Arbor, MI
Anonymous Interview Candidate in Ann Arbor, MI
Application Details

I applied online. The process took 2 weeksinterviewed at Thomson Reuters in November 2014.

Interview Details

Three interviews. First was a telephone interview with a recruiter. Second was a meeting with the customer service director and one of the lead Reps. Third interview was with the Vice President of the division and the woman I would be working with. They chose to go with someone else.

Interview Questions
  • What is an example of a time when you had to act quickly and made the wrong decision?   Answer Question
No Offer
Positive Experience
Average Interview

Other Interview Reviews for Thomson Reuters

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Eagan, MN
    Anonymous Interview Candidate in Eagan, MN
    Application Details

    I applied online. The process took 2 weeksinterviewed at Thomson Reuters.

    Interview Details

    Group of 3 in mass interview. Overall OK.

    Interview Questions
    Negotiation Details
    No negotiation. Flat hourly rate. Take it or leave it.
    Accepted Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Thomson Reuters in May 2009.

    Interview Details

    I was called by a very courteous HR rep who seemed very impressed with my background and interests. The interview, seemingly, went well. She asked a lot of questions and I was well-prepared with the answers,. Toward the end of the interview I must have made a mistake by asking if a lot of people advance through the company with that job, because she seemed to shut down after this question because she stated she wanted people in this job for the long haul. I would stay away from asking advancement questions in your interview with this company, just talk about the present and the job at hand.

    Interview Questions
    • What do you know about this section of this company?   View Answer
    No Offer
    Neutral Experience
    Average Interview

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