Tim Hortons Interview Questions

Updated Apr 11, 2015
118 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. Helpful (1)  

    Storefront Interview

    Anonymous Employee in Windsor, ON (Canada)
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a dayinterviewed at Tim Hortons (Windsor, ON (Canada)) in September 2010.

    Interview

    The phone interview was short and sweet, basically asking what locations I could work and about my work history. I was told to come in for an interview at an office (not a restaurant).

    The 1:1 interview was difficult for me at the time because I didn't know that interviewers asked questions about situations you've encountered at your previous workplace. It had been almost a year since I had a job, so I had no memory of anything.

    At the end of the interview, the HR manager told me that they hired a lot of people already and they would probably hire me if something didn't work out with them. I'm not sure if that was just a nice way of saying "don't count on getting a phone call", but it was certainly an overall waste of effort, time, and money for transportation.

    Interview Questions

    • Tell me about a time when you handled difficult situation with co-worker.   Answer Question
    • Tell me about a time when you anticipated potential problems and developed preventative measures.   Answer Question
    • Tell me about a time when you had to deal with an irate customer.   Answer Question
  2.  

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took a dayinterviewed at Tim Hortons in June 2009.

    Interview

    The Manager phoned me around 2 weeks after I submitted a in-store job application. The interview took approx 30 min in-store and I wore semi-formal attire. Before the interview I researched online about the company's general history, current menu, and current situation. I didn't end up working there because I was gonna move in three month. I had a feeling they want to hire someone long term.

    Interview Questions

    • Why do u want to work at Tim Horton?   1 Answer
    • What is the most important decision you made in your life so far?   1 Answer
  3. Helpful (1)  

    Store Front/Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Tim Hortons in September 2009.

    Interview

    I went in the store with my resume and filed out an application and handed it in
    and spoke to the manger directly she asked me avaiablity and i told her everyday because it was summer
    3 days later she called me back for an interview and she hired me on the spot

    Interview Questions

    • If a customer spilled their coffee what would you do?   1 Answer
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  5.  

    Cashier Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took a dayinterviewed at Tim Hortons in January 2010.

    Interview

    I arrived early and that made the manager happy. The workers were nice and inviting, too. The interview lasted for about half an hour. The manager asked me the basic questions, as well as some situational questions.

    Interview Questions

  6. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a dayinterviewed at Tim Hortons in December 2008.

    Interview

    It was 10 mins long and was pretty straight forward.

    Interview Questions

  7. Helpful (1)  

    Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Tim Hortons in February 2009.

    Interview

    After filling out a form and attaching a resume i was called by a manager. i went to the interview were they asked standard interview questions about experiences.

    Interview Questions

    • Can't remember specifics but all about previous experiences   Answer Question
  8. Helpful (1)  

    Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Tim Hortons in January 2008.

    Interview

    Typical questions asked, ie. previous customer service experience, time you went beyond the call of duty

    Interview Questions

    • Describe a time you went beyond the call of duty   Answer Question
    • Scenerio question dealing with how you'd handled a difficult/upset customer   Answer Question
  9.  

    Camp Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a dayinterviewed at Tim Hortons in April 2010.

    Interview

    Asked situational questions primarily related to how you would handle children in a variety of situations and issues.

    Interview Questions

    • How would you deal with a child who is angry and will not listen and has difficulty following instructions?   1 Answer

    Negotiation

    No.

  10. Helpful (2)  

    Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at Tim Hortons in January 2012.

    Interview

    It was fairly easy, I couldn't answer some of the questions but the interviewer helped me through it as it was my first interview. Some of the questions were similar, there were a few about what you thought good customer service was like. She also asked what I would do in certain situations. She explained every question, and it seemed all she wanted to hear was that I was going to make the customer happy. She also went over the job description and rules, and constantly said 'When you work here', making me feel like I already got the job.

    I applied online and got called the next day. The day after I got called I went in for an interview and two days later they called and told me to come in on Monday to start training.

    Interview Questions

  11.  

    GM Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at Tim Hortons in February 2010.

    Interview

    good but not difficult in general

    Interview Questions

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