Tim Hortons Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
95 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Operations Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied through corporate website. Had a phone interview which was 20 minutes. Going over past experience and education related to the job. Talked about roles and responsibilities etc. Invited for an in person interview which lasted 30 minutes. Kind of intimidating, interviewed by 4 people. Asked about 20 questions, maybe more. Some i could remember:

    -How to handle someone youre training who doesn’t understand or speak too much English?
    -goes over resume, education, discuss experience
    -going above and beyond for your workplace/colleague
    -something unethical taking place at your workplace, how you handled it
    -how to handle an irate customer
    -something you wish you did differently after dealing with a customer
    -what skills are important for this position, which is the most important
    -how long do you see yourself with the company
    -altercation with a colleague at work, how you handled it
    -you hear feedback from your manager, how did you handle it
    -if you had a lot of assigned tasks how would u manage, in order to finish on time? What if you had tasks left but couldn’t finish?
    -a time where you had to focus on work only and things kept popping up

    Interview Questions
    • Some questions were strictly about your previous experience similar to the operations representative position. I think this is the only way you end up getting an interview, if you have the required experience.   Answer Question
    No Offer
  2. 1 person found this helpful  

    Tim Hortons - Store Front/Baker Interview

    Anonymous Interview Candidate  in  Victoria, BC (Canada)
    Anonymous Interview Candidate in Victoria, BC (Canada)
    Application Details

    I applied in-person. The process took 1 week - interviewed at Tim Hortons.

    Interview Details

    it all depends on the location, each Tim Hortons manager hires their own way. Submit on line and you could be waiting a week. Walk in at the right time with an application and resume you could get an interview on the spot if the hiring person is in.

    Interview Questions
    • The only question that was unexpected for me was "Are you comfortable talking into a headset?"   Answer Question
    Negotiation Details
    My availability was my main hold back, but it only took a few min to fix.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Crew Member Interview

    Anonymous Interview Candidate  in  Ottawa, ON (Canada)
    Anonymous Interview Candidate in Ottawa, ON (Canada)
    Application Details

    I applied online. The process took 5 days - interviewed at Tim Hortons in June 2014.

    Interview Details

    I was called for a phone interview. Before the interview started I was told that only one position was available and many applicants had already been interviewed. I was then asked about my work experience and asked general interview questions. The interview lasted 15 minutes. I was then asked if I was interested in working at another location, I said yes. I was never contacted again.

    Interview Questions
    • When was a time you had to deal with a rude person and the result was positive ?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Front Counter Staff Interview

    Anonymous Interview Candidate  in  Haldimand County, ON (Canada)
    Anonymous Interview Candidate in Haldimand County, ON (Canada)
    Application Details

    I applied online. The process took 4 days - interviewed at Tim Hortons.

    Interview Details

    I applied online, they called a few days later to schedule interview. Went in was asked what hours I wanted and if I had cashier experience. Then told everything looks good with your resume when can you start? That was it literally. :) super easy quick and not stressful in the least. It is a pretty basic job so it would kind of suck if they put too much into the interview process.

    Interview Questions
    • Honestly there was absolutely no difficult questions to this interview.   Answer Question
    Negotiation Details
    There is no negotiating it is min wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate  in  Surrey, BC (Canada)
    Anonymous Interview Candidate in Surrey, BC (Canada)
    Application Details

    I applied online - interviewed at Tim Hortons in March 2012.

    Interview Details

    Tell me about yourself, situational questions where you felt most challenged. Overall was pretty easy they are not picky, you'll most likely get the job even if you don't have much experienced. Just tell that you're a hard worker and willing to learn and everything should be fine.

    Interview Questions
    • Give an example of a situation where you felt most challenged.   Answer Question
    Negotiation Details
    No negotiation, they just give me $12/hr
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Cashier Interview

    Anonymous Interview Candidate  in  Brampton, ON (Canada)
    Anonymous Interview Candidate in Brampton, ON (Canada)
    Application Details

    I applied online. The process took 5 days - interviewed at Tim Hortons in April 2013.

    Interview Details

    Phone interview was easy. Basic personality, time management and work ethic questions. Interviewer was very friendly. Some problem-solving scenarios were given. Customer service mock issues were presented to assess this. Overall, good interview.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  8. 1 person found this helpful  

    Tim Hortons Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I had an appointment interview at 10:30am but I arrived there 15minutes earlier.The manager accommodated me so well. She asked me to answer 8-10 questions. It took me less than an hour there.

    Interview Questions
    • What if you were emptying the trash bin and you have noticed that it was spilling on the floor and there were smudges also. What should you do?   View Answer
    Negotiation Details
    No detailed negotiation yet.
    Accepted Offer
    Positive Experience
  9. 2 people found this helpful  

    Tim Hortons Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a day - interviewed at Tim Hortons in April 2014.

    Interview Details

    I applied through a 'WANTED' sign in front of the store and it was extremely close to where I lived. You just walk in and talk to one of the managers for an application to fill out and hand it back along with a resume. Shortly, you will get a call

    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 days - interviewed at Tim Hortons.

    Interview Details

    Fairly straight forward nothing to difficult to answer. Mostly based off of experience, as they judge you more on performance and how quick you learn when you get the position

    Interview Questions
    Negotiation Details
    Negotiations are available but fairly limitied
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Store Front Interview

    Anonymous Interview Candidate  in  Cochrane, AB (Canada)
    Anonymous Interview Candidate in Cochrane, AB (Canada)
    Application Details

    I applied in-person. The process took a day - interviewed at Tim Hortons in October 2013.

    Interview Details

    Really isn't overly difficult in the interview process, just make sure that whatever questions are asked to you that are customer related make sure that the customer is always happy in the end. Make sure when they ask you some of your best traits that they focus around people skills/leadership/responsibility.

    Interview Questions
    • Not many difficult questions, almost all of them are the same for each person.   Answer Question
    Negotiation Details
    you're starting pay within reason
    Accepted Offer
    Negative Experience
    Easy Interview

See What Tim Hortons Employees Are Saying

 Former Shift Supervisor in Dublin, OH

Pros: “Promoted three months in, given responsibilities. Good mix of people, and pretty lax on unimportant policies. A pretty good first job for me.” Full Review

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