Time Warner Cable Interview Questions & Reviews
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Updated Feb 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 67 ratings 
“Average” Interview
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Interview Experience [?] Based on 67 ratings
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| 1–10 of 67 Time Warner Cable Interviews | Sort by |
Retention Representative at Time Warner Cable
Posted Feb 7, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2012 in Dallas, TX (took 1+ week)
interviewed with two supervisors. observed the workforce. asked to make a sell presentation. demonstrated multi-tasking skills
Interview Questions
Reason for Declining
position not for me
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Presentation, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Inside Sales at Time Warner Cable
Posted Jan 19, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2012 in San Antonio, TX (took 3 days)
Met with hiring manager and was basically sold the position to which I took as a red flag....supposedly, most of the inside reps make 6 figures on average but then they said the base was only 7.25 and hr and I just wasn't conviced.
Interview Questions
Reason for Declining
Base pay is just not enough to support a family
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Sales Representative at Time Warner Cable
Posted Jan 13, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took a day)
Easy Questions, nothing too difficult. Must be able to answer some basic questions about selling and dealing with customers. Spoke with multiple managers. Received call back couple days later.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
More Time Warner Cable Inbound Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Installation Technician at Time Warner Cable
Posted Jan 11, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Wichita Falls, TX (took 4 days)
I applied online, received a phone call about 5 or 6 days later. I scheduled an in-person interview for three days afterwards. I sat down in a meeting room with two interviewers, and had a good interview. Low-pressure, information and questions went both ways. Very informative and i had a good feeling leaving the interview. I selected that i havent received an offer yet because it was this morning and they havent had time to send me one or not so we'll see. Either way they explained things very well and I enjoyed it.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Help Desk Manager North East at Time Warner Cable
Posted Jan 10, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took 2 days)
The telephone interview was conducted by the Human Resources person assigned to the position. It was relatively straightforward, but you could tell this person had no real IT experience. The impression was that they were looking for non-tangibles first, then technical experience would be discussed with the hiring manager if you were passed along.
I found the hiring manager to be a bit standoffish. There wasn't a real chemistry between us, but that happens in interviews so that just personalities. The position interviewed in New York, but was going to be relocated to Brooklyn (in a rather remote area). I was not unhappy that I didn't progress further as I didn't like the location after scouting it out.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Time Warner Cable
Posted Jan 4, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Ontario, CA (took a day)
First a supervisor gives you a serious of typical interview questions ..Then a Call Center Manager come is ask you how confident are you upsales ..Basically there only concern not customer who cares about the customer .only if you can sell a product to a customer.
Interview Questions
Negotiation Details
there was nothing to negotiate
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Time Warner Cable Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at Time Warner Cable
Posted Jan 3, 2012
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3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 4 weeks)
All Marketing Employees had to re-apply to their own positions. No official offer letter was offered. Very sloppy process.
They told all employees that their current jobs would be posted in 5 hours and they are to apply. They give a cut-off date which is a joke because the process takes a lot longer than they expect so you are literally not sure that you will continue to work there up to or after their supposed cut-off date. Some of the stellar loyal senior employees have just taken packages because they are fed up with the way management and HR has treated them.
Interview Questions
Negotiation Details
Terrible. I asked for increase they called me with a number. No official letter was given until after the job was accepted verbally.
Other Details
I applied In-Person and the interview consisted of a Phone Interview.
More Time Warner Cable Marketing Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Account Executive at Time Warner Cable
Posted Dec 21, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 4 weeks)
Received a call from recruiter (from out of state) who asked a few vague questions but unable to answer many of my questions. She also informed me that I would be getting a F2F interview.
I was later contacted by a fairly knowledgeable recruiter who sounded like she was selling the job but at least could answer most of my questions. This "phone interview" was not scheduled ahead of time but I was given a phone number to call if I had further questions. I was later informed by email of the time and date for F2F interview.
The F2F interview took place in a professional environment and I felt it went well. In fact the interviewing manager assured me I would advance to the next and final level of the interview process. About a week later I received a "dear John" letter by email informing me that I was no longer being considered for the positon.
I phoned the recruiter to see if I could find out why I had been disqualified, she said she would get back with me in a couple of days but did not.....called her back and left VM......never heard back???
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Call Center Representative at Time Warner Cable
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 3 months)
The process took months and included responding to a craigslist add, taking an online test or two... a phone interview, an in person interview with two supervisors, a job offer and a drug test that had to be taken withing 48 hours of be notified I needed to take one. Aside from the time and how long it dragged out. The interview process was fair.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Care Professional at Time Warner Cable
Posted Oct 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in West Columbia, SC (took a day)
Spoke with recruiter who scheduled a interview for the next day. Interviewed with 2 managers received call from recruiter extending an offer
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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