Total Wine & More Interview Questions

Updated Sep 3, 2014
Updated Sep 3, 2014
50 Interview Reviews

Interview Experience

Interview Experience

43%
14%
41%

Getting an Interview

Getting an Interview

69%
12%
5%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Wine Grunt Interview

    Anonymous Interview Candidate  in  Goodyear, AZ
    Anonymous Interview Candidate in Goodyear, AZ
    Application Details

    I applied in-person. The process took 3 weeks - interviewed at Total Wine & More in February 2014.

    Interview Details

    very lax, I was asked a few questions while standing in front of the registers, my application was looked over and the female manager said I have enough information and if we decide that you may be a good fit we will call you. Thank you for your time and she walked away.

    Interview Questions
    • Did you ever see someone steal from the company you worked for and what did you do about it.   View Answer
    • When you were working at your previous job did you ever have a disagreement with your boss and how did you handle it and what was the outcome   View Answer
    Negotiation Details
    nothing to negotiate, you were told by the lady manager you will gett $9.00 per hour and you will be scheduled 40 hour per week.
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Front End Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Total Wine & More in June 2014.

    Interview Details

    Interviewed for Front End Supervisor. Pretty straightforward interview process. Got called back 3 weeks later with an offer for Front End Team Member with potential to move up to supervisor after a month. I called after the first week to check back and was told that I would hear back the next week after they got results back. Didn't hear back and wasn't expecting to get the job but then I was surprised!

    Interview Questions
    Negotiation Details
    Offered $9 an hour and told that I will be bumped up after a month
    Accepted Offer
    Easy Interview
  3.  

    Management Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ weeks - interviewed at Total Wine & More.

    Interview Details

    Interview process is very standard. They sell you on a lot of things that they wish were true. One on one interview with upper management. They were selling me on why to work for TWM more than I was having to sell myself.

    Interview Questions
    • About my family, work life balance and what my spouse did for a living.   Answer Question
    Negotiation Details
    straightforward. We compromised and were both satisfied.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Wine Team Member Interview

    Anonymous Interview Candidate  in  Saint Pete Beach, Pinellas, FL
    Anonymous Interview Candidate in Saint Pete Beach, Pinellas, FL
    Application Details

    I applied in-person - interviewed at Total Wine & More in August 2010.

    Interview Details

    I applied in store filling out application and attaching resume. I left it with a twitchy highly strung manager who was constantly looking around the customer service area for problems. I had to follow up with phone calls and instore appearances for an interview. All this for a part-time position.
    Met with Wine Manager for face to face. He proceeded to read a series of questions from a list. How creative, his toughest question was what is your favorite wine? His presentation and appearance was anything less than professional. His shirt looked like he slept in it, and the shoulders were very dirty and stained.

    Interview Questions
    • Describe your favorite chardonnay and how would you describe it. Wow how innovative the #2 most sold wine in the world.   Answer Question
    Negotiation Details
    Wrote thank-you letters to Store Manager and Wine Manager, no response. I dropped in to the store and the Store Manager said oh yea, we want to make you an offer but are waiting on District Manager approval. An hourly employee has to be approved by a DM? Talk about micro-management. This is only the tip of the iceberg. Manager lied when telling me the hourly rate. Actual was $1.00 lower. Not much in real terms but based on how often and how much raises are given VERY IMPORTANT. This was the first of a series of lies from managements' mouths.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Junior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Total Wine & More in March 2014.

    Interview Details

    Applied through Linkedin, and got a call from HR after 1 week. Had a screen call, really easy and informative. Got contacted that the Hiring Manager wanted to have a phone interview, the interview went extremely well and the manager was nice. The next day i got a generic email saying i didn't pass to the next process (i appreciate that they didnt let me hanging).

    Interview Questions
    • No difficult questions, just talked/ questions about my current experience and what im looking for   Answer Question
    No Offer
    Easy Interview
  7.  

    Training Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Total Wine & More in May 2012.

    Interview Details

    Phone call with recruiter who really oversold the job. Then a phone call with someone in their HR department that made the job sound completely different than the recruiter had. At that point, it sounded like a terrible fit for me, so I let the recruiter know to remove me from consideration.

    Interview Questions
    • Nothing unexpected or difficult in the questions; in fact, they were very easy and not at all thought-provoking.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Merchandising/Wine Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    apply online

    Interview Questions
    • why do you want to work for total wine & more   View Answer
    Accepted Offer
  9.  

    Front End Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online and mentioned a friend that worked there already. Management called reference and set up an interview a week later. Asked a few questions about myself and availability.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
  10.  

    Senior Customer Service Specialist Interview

    Anonymous Interview Candidate  in  Bethesda, MD
    Anonymous Interview Candidate in Bethesda, MD
    Application Details

    I applied online. The process took 2 weeks - interviewed at Total Wine & More in February 2014.

    Interview Details

    I was contacted in late February after apply online at the beginning of the month. I spoke with a recruiter first and she setup a time to speak with the head of the customer service department. The phone interview was the following week and it was a 30-minute call ranging from experience to my current job search. They wanted to bring me in the following week for a one-on-one interview. I was notified by email that they would have me meet with a series of staff from different departments. I arrived for the interview and was herded to a conference room, where the revolving door of interviews began. I spoke with 5 people in total, all jotting down little notes. I was given face time with some sort of VP and he took a call in the middle of the interview (apparently one of the owners) about some bid to open Minnesota stores, highly unprofessional. I was asked to head over to the newer offices to tour and meet a few people from the customer service department, after all was said and done (total of 3.5 hours of MY TIME) the gentleman escorting me around told me that they would make a decision in 2-3 weeks. I received an email one week later saying I was not a suitable candidate, when I followed up just to get some critical feedback I did not receive ANY response in return. Three words: unprofessional, unresponsive and unimpressed.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  11.  

    Front End Cashier Interview

    Anonymous Interview Candidate  in  Norfolk, VA
    Anonymous Interview Candidate in Norfolk, VA
    Application Details

    I applied online. The process took 4 weeks - interviewed at Total Wine & More in October 2012.

    Interview Details

    The hiring process for this company is pretty lengthy due to background, credit, psychological, and drug testing. Be prepared for these things. There are typically two interviews followed by an orientation day if hired. The first interview is pretty basic. Common questions are how you respond/act in multiple customers service scenarios, the hours you're available to work / how flexible you are, your lifting abilities, cash handling abilities, and most importantly your wine and beer knowledge. Second interview is to have you fill out paperwork for background checks, drug testing, and to further discuss you availability and any questions you may have. Most questions focused on seeing how bubbly and honest I could be, due to the companies high lost prevention focus. Everything is centered on your loyalty and clean background. If hired, expect random drug testing and background checks.

    Interview Questions
    • Explain the worst manager you have ever worked under and why. Then state how she/he could have managed the staff and store better.   Answer Question
    Negotiation Details
    I was not able to negotiate pay, but they do start new employees well above minimum wage to deter theft and high turnover.
    Accepted Offer
    Positive Experience
    Average Interview

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