Total Wine & More Interview Questions & Reviews
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Updated Mar 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 12 ratings 
“Easy” Interview
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Interview Experience [?] Based on 12 ratings
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| 1–10 of 12 Total Wine & More Interviews | Sort by |
Business Analyst at Total Wine & More
Posted Mar 4, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Potomac, MD (took 4 days)
The entire interview process was unique except for how it ended.
1) I had a phone interview with a person from HR
2) I had a phone interview with the hiring manager
3) I was asked to complete a Walden Testing Aptitude test
4) I was asked to come in for an interview.
5) I had 6 hrs of interviews with 5 people
6) I was given "homework" that tested my Excel and Analysis skills
I was originally told they planned to make a decision the day after I interviewed. Only when I arrived for the interviews, I was told I would be given a "homework" assignment that I had to complete after the final interview. The interviews took place on a Thursday and a decision was to be made Friday yet I had homework. They instead said I can submit the homework the following week. I completed and submitted over the weekend and waited.
I contacted the person I had spoken to from HR Tuesday morning and he said either will get back to me that day or by the end of the week. I again waited. When Friday came, no answer and I called again and was told by the person that he would get back to me.
Final response - I received an automated email from HR stating I was not the final candidate.
Not a polite way of ending the interview process. I will never recommend Total Wine as a place to work for since company employees don't have the common sense to send a polite email or letter to a candidate that jumped through many hoops yet was cut. I've had better experience from other companies where I felt I could apply again.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
More Total Wine & More Business Analyst Interviews
Helpful Interview?
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Business Analyst at Total Wine & More
Posted Mar 2, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Potomac, MD (took 2+ weeks)
TW&M has a very "long" interview process for its corporate jobs in the IT field. first you have 1 or 2 phone interviews, then an aptitude test, then on-site interviews with 4-5 people, and depending on the position you are applying for, you get a final exam to test your skills relevant to that position. In general though, this process is completed in about 2-3 weeks, which is quite fast considering everything that is involved.
For the BA position, the aptitude test was to check your ability to follow processes and directions, listen and understand and be detailed, and of course to solve problems based on the the information provided. Nothing terribly complex.
From what I gathered, as a BA it seems like you get coaching on doing the work in the first 3-4 weeks, after that it is your responsibility to direct your career. From what I understood, managers will not hesitate to give feedback and you are responsible for determining how to apply this feedback to yourself.
You will talk with the HR Manager who will like to know all you have discussed, might ask you what you have learned about the org culture and will go into details telling you about the company. What you can expect is that the HR Manager will be extremely frank with you about the company's culture and you will immediately be able to determine if it is a right fit for you.
SO far, I'm still waiting to complete another part of the interview process..........!
Interview Questions
Explain a process-flow or workflow to a junior BA
How will you use a Use Case in conjunction with a Test Case.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
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Helpful Interview?
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No
Inappropriate?
Wine Team Manager at Total Wine & More
Posted Dec 11, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Sacramento, CA (took 2 months)
This was for Wine Team Manager for a new store opening in Sacramento.
The interview was unprofessional. As was the Interviewer. He was distracted and unprepared. The entire vetting process would be laughable if it weren't so frustrating.
I applied on Career Builder.com. I got an email asking me to complete a form on the TW&M website. After that I heard nothing for three weeks. So I called the phone# in the email I received from them. The hiring manager (at another store in the area) assured me they would be calling in those who they requested additional info from.
Cool.
Another three weeks. I called again. The hiring manager told me they had a set-back in their opening date and that they'd be calling soon. Two more weeks. Now I'm thinking they passed me over, but I call one more time. Now the manger tells me they've completed the interview process!
When I explain to him this whole scenario I hear rustling of papers (resumes?) and he says, "Yeah, come on in for an interview". I go to the interview. He walks in, he looks a mess. I'm dressed for the interview. He tells me that the open positions are lower level sales staff and cashiers. He seems to have no interest in my six years of winery marketing experience, my knowledge of wine, or my customer service supervisory experience either. I complete the interview, he says they'll be calling back those they want to hire. I hear nothing.
I realize that by the time of the interview the position I was seeking had been filled. Why after the promises of call-backs hadn't there been any contact on their part (after the first request for more info) and when I notified them they made a lame attempt at interest? My resume obviously caught their eye. I attribute it to this disorganized hiring manager losing track of the process entirely. The nterview was a joke.
To say that this was a frustrating interview experience is an understatement. Not because I didn't get the job, that happens to every job seeker, but it's the complete jerk-around disheveled vetting process, and interviewer, that in the end cost them a very experienced candidate.
It really told me a lot about their company.
Sorry to sound so negative, but I have never experienced an interview process like this before. The store itself is beautiful. I would've welcomed the chance to apply my experience to the the position I applied for.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Holiday Support/Wine Merchandiser at Total Wine & More
Posted Nov 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Charleston, SC (took a day)
I came in armed with a fair amount of knowledge of the wine industry. It is a highly specialized business, and if you do not have any sommelier or vinification training, a person can plateau in knowledge. I was asked the standard "what would you bring to the job" questions and the "tell me what happened in this scenario" . Then the standard personality tests; you know the ones, when the same question is asked seven different ways to ensure consistency. I was offered two aptitude tests in wine knowledge..one novice (which still had some teeth to it), and an expert wine knowledge test (I've been around wine for twelve years, and there were some items on there that I hadn't a clue). I was not able to formally say good-bye because someone else came in behind me, but that's okay. It's only been three business days, so I'm still hanging around.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations at Total Wine & More
Posted Aug 20, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Bethesda, MD (took 5 months)
Not a positive experience. Many interviews, promises of "we are getting close to making you an offer" and then nothing. This went on for two-three different positions.
Generally some of the employees were nice, however some management seem distant and rigid (in my personal opinion).
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Total Wine & More
Posted Jul 2, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took a day)
I submitted my resume thru an online job posting. I was contacted by an HR representative at 8:45am for a phone interview later that day at 2pm. I even verified that it was to be at 2pm in my time zone and she confirmed. I was NEVER contacted for my phone interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Total Wine & More
Posted Jun 27, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 2 months)
The HR recruiter that was responsible to interview me was less than professional. She called me at 5AM in the morning by accident and then hung up and did not call back. After repeated attempts to connect, she finally called me back. The interview went well and I was told to expect a call back within a few weeks when they were finalizing the store makeup. I was emailed the next day and asked to submit a background check release and to fax it back to them. I did and followed up to make sure they had it the next day. The HR recruiters assistant said she would reach out in a few weeks when they were closer to staffing the store. She then emailed me a few days later requesting that I interview with a store manager (she listed a managers name and store number that aren't even in my state) and wanted my availability. I responded and did not hear back for weeks..... and then only to hear that I was still being considered. I noticed that the original HR recruiter was on LinkedIn trolling my info that very day - such a coincidence! After not hearing back for several weeks, I reached out again and now several weeks later, still have not even had the courtesy of a TBNT email. Strangely enough, a friend has recently had a very similar experience with the same HR partner. I wonder how this company will be successful with such inept recruiting.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
More Total Wine & More Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
All Retail Store Openings at Total Wine & More
Posted Jun 19, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in McLean, VA (took 3 days)
I filled out the application form online and got a call the next day to schedule an in-store interview for the following day. The interview was five minutes long. Two days later I got a phone call with a job offer. On my first day, I was asked to fill out paperwork for a background check, a short personality test, and go off-site to complete a drug test.
Interview Questions
Negotiation Details
My salary offer was acceptable, so I did not negotiate.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Total Wine & More
Posted May 2, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took 2 months)
Four interviews in total. Phone interview with a member of HR, interview with a store manager, another interview with a district manager, and a final interview with a regional manager. Everyone I interviewed with had been with the company four years or less. The interviews were more getting to know me and they did not ask any difficult questions.
Interview Questions
Negotiation Details
They did not offer to negotiate the job offer.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
More Total Wine & More Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Wine Team Member at Total Wine & More
Posted Oct 9, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in McLean, VA (took a day)
I applied online and scheduled interview with store manager by phone. On my arrival and having checked in, there was remodeling construction taking place and I was sent to a nearby Caribou Coffee store for the initial HR interview - there was no privacy since we could be overheard by anyone sitting nearby. A subsequent wine test and interview with another HR representative and the manager took place at the store, in a room out of the way of construction (the store was also open for business). After talking to the second HR rep and manager I was given a multiple choice "honesty" test. I was handed a business card only from the manager, but it was without email address which didn't allow me to send a personal note of thanks. All in all, a shoddy way to treat a prospective employee.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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