Glassdoor is your free inside look at Total Wine & More interview questions and advice. All 23 interview reviews posted anonymously by Total Wine & More employees and interview candidates.
No Offer – Interviewed in Charleston, SC Nov 2011 – Reviewed Nov 14, 2011
Interview Details – I came in armed with a fair amount of knowledge of the wine industry. It is a highly specialized business, and if you do not have any sommelier or vinification training, a person can plateau in knowledge. I was asked the standard "what would you bring to the job" questions and the "tell me what happened in this scenario" . Then the standard personality tests; you know the ones, when the same question is asked seven different ways to ensure consistency. I was offered two aptitude tests in wine knowledge..one novice (which still had some teeth to it), and an expert wine knowledge test (I've been around wine for twelve years, and there were some items on there that I hadn't a clue). I was not able to formally say good-bye because someone else came in behind me, but that's okay. It's only been three business days, so I'm still hanging around.
Interview Question – How did you handle a bad experience with a customer? View Answer
No Offer – Interviewed in Bethesda, MD Sep 2010 – Reviewed Aug 20, 2011
Interview Details –
Not a positive experience. Many interviews, promises of "we are getting close to making you an offer" and then nothing. This went on for two-three different positions.
Generally some of the employees were nice, however some management seem distant and rigid (in my personal opinion).
Interview Question – What is your previous experience with the liquor industry. View Answer
Accepted Offer – Interviewed in McLean, VA May 2011 – Reviewed Jun 19, 2011
Interview Details – I filled out the application form online and got a call the next day to schedule an in-store interview for the following day. The interview was five minutes long. Two days later I got a phone call with a job offer. On my first day, I was asked to fill out paperwork for a background check, a short personality test, and go off-site to complete a drug test.
Interview Question – Do you have any experience in retail? Answer Question
Negotiation Details – My salary offer was acceptable, so I did not negotiate.
No Offer – Interviewed in McLean, VA Aug 2010 – Reviewed Oct 9, 2010
Interview Details – I applied online and scheduled interview with store manager by phone. On my arrival and having checked in, there was remodeling construction taking place and I was sent to a nearby Caribou Coffee store for the initial HR interview - there was no privacy since we could be overheard by anyone sitting nearby. A subsequent wine test and interview with another HR representative and the manager took place at the store, in a room out of the way of construction (the store was also open for business). After talking to the second HR rep and manager I was given a multiple choice "honesty" test. I was handed a business card only from the manager, but it was without email address which didn't allow me to send a personal note of thanks. All in all, a shoddy way to treat a prospective employee.
Interview Questions
Accepted Offer – Interviewed in Miami, FL Feb 2008 – Reviewed May 3, 2010
Interview Details – Poor interview skills by District Manager. Easy to get job...No background checks done!
Interview Questions
Negotiation Details – Poor, they stated salary range was $60-80K in interview & then low balled me for Store Manager career.
Accepted Offer – Reviewed Nov 27, 2012
Interview Details – Submitted resume via e-mail. Received a response in one day. Phone interview scheduled for that afternoon with HR recruiter. Questions were geared towards leading a team with specific examples. Several situational questions. For the most part it was a typical first interview. Second interview was about a week later with the DM. Again very similar to the fist with more details specific to the job. Third interview was with the AVP which was more of a get to know me and see what I have to offer the company. And finally I did a meet and greet with a store manger for a store tour. Over all it was a positive experience though it did take about 5 weeks from start to offer.
Interview Question – What do you feel you need to improve on as a leader? It's not that this question is difficult, but if you don't choose something it makes you seem over confident, and so choosing an opportunity for yourself that does't make you look unqualified but lets them know you know you're invested in personal development is the key. Answer Question
Negotiation Details – No negotiation was necessary. Salary expectations were discussed during the first interview and were met during the offer.
Accepted Offer – Reviewed Sep 4, 2012
Interview Details – You will be required to take a test to determine your wine knowledge. However, if you don't have the knowledge, it's ok. You will learn about wine as you continue on your career path. You need to be available and flexible, when it comes to scheduling. There will be a drug test and a personality test.
Interview Question – What are the Noble Grapes of Bordeaux? View Answer
Declined Offer – Reviewed Aug 17, 2012
Interview Details – LONG. Phone interview by HR rep. First interview and then a second interview that was a day long process. also a test.
Interview Question – cant remember. the day was so long that you just wanted it to end after a couple of hours. Answer Question
Reason for Declining – Other candidates would really appreciate relevant details that affected your decision.
Accepted Offer – Interviewed in Sep 2010 – Reviewed Jan 12, 2012
Interview Details – phone and face to face interviews
Interview Question – would you relocate View Answer
Negotiation Details – fair
No Offer – Interviewed in Jun 2011 – Reviewed Jul 2, 2011
Interview Details – I submitted my resume thru an online job posting. I was contacted by an HR representative at 8:45am for a phone interview later that day at 2pm. I even verified that it was to be at 2pm in my time zone and she confirmed. I was NEVER contacted for my phone interview.
Interview Question – Never asked any question because of the poor HR representative. Answer Question
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around