Toyota Financial Services Interview Questions & Reviews
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Updated Jan 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Toyota Financial Services Interviews | Sort by |
Department Manager - Customer Service at Toyota Financial Services
Posted Jan 5, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Baltimore, MD (took 2 days)
Telephone Interview with H/R Manager, followed by 1:1 Interview with H/R manager.
Two panel Interviews: 1st with Peers in position and h/r.
Second with two next levels of management including direct supervisor, site manager, and peers of direct manager.
Lots of canned behavioral questions in panel interviews such as: Give an example when you encountered this scenario. Have you ever had to do this... etc. Everyone in the panels working from pre-printed forms and writing down everything I said.
The site manager was more focused and attitude, management philosophy, and customer service focus. H/R verified qualifications - more of a rundown of my resume/application.
The culture appears to be very people-oriented - caring - very concerned about feelings, perceptions, work-family balance issues.
I was called by H/R several days later with the decline indicating that a more precise match with a candidate in the automotive industry was selected.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Financial Analyst at Toyota Financial Services
Posted Dec 26, 2011
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took 3 months)
phone interview good. face interview is all about psychological and "suppose" questions. management was unfriendly. many positions that are full time are later turned to contract jobs. better to have someone from inside bring you in
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
MT Training Program at Toyota Financial Services
Posted Oct 23, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Torrance, CA (took 2 weeks)
Was recruited on campus. Did one on one campus interview and was invited to Portland, OR for more interviews. Had only two 15 minute interviews and then there was a 30 minute panel interview for the next day. I did not qualify for that interview. Job wasn't quite what I thought it was going to be. I thought it was more of a consulting position but it was more of a "help the dealers execute their ideas" type of position. They emphasized that you have to move at the drop of a hat. Each relocation gives you $10k. Interview questions were very open format, I think they were looking more for a personality than actual skills. Rumors spread that the pay started at 43k which is very low for LA. Elaborate process all for 2 15 minute interviews. Gave a good presentation to describe the role, while in Portland. Said they'd reimburse all costs but then gave limits after the fact, so that was kinda unfair. They expect you to be at Toyota for a long time. Don't tell them you plan on starting your own business or anything like that.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Systems Analysis at Toyota Financial Services
Posted Nov 26, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2009 (took 2 days)
Met the associates and answered to their questions.
Interview Questions
Reason for Declining
Got hierd by others.
Other Details
I got the interview through a Staffing Agency and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at Toyota Financial Services
Posted Nov 2, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Torrance, CA (took a day)
General behavioral questions to work in a collaborative environment.
Looking for a culture fit for Toyota, which is respectful and to build team consensus.
challenges faced by TFS under financial crisis and recall crisis
Interview Questions
Negotiation Details
No
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Finance at Toyota Financial Services
Posted Sep 30, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2008 (took 1 week)
Nice and friendly people, not the right fit for me but glad I interviewed. Will keep looking.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
FINANCE MANAGER at Toyota Financial Services
Posted Aug 19, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2008 in San Antonio, TX (took 2 weeks)
Walked in the door with resume in hand, filled out application. The GM was not available so I sat down with a sales manager and he contacted GM by phone and scheduled an interview for the next day.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Associate at Toyota Financial Services
Posted Mar 16, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2009 (took 2 weeks)
Very formal interview. Standard questions and hypothetical situations were used. Make sure to use the "STAR system" (Situation, Task, Action, Result).
People were nice, very driven and process oriented.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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