Glassdoor is your free inside look at Toys ''R'' Us Assistant Store Manager interview questions and advice. All 11 interview reviews posted anonymously by Toys ''R'' Us employees and interview candidates.
Accepted Offer – Interviewed in Paramus, NJ Jul 2008 – Reviewed Sep 27, 2012
Interview Details – Applied online. After receiving an email establishing interest, I received a follow up call for a phone interview. The successful phone interview was followed with two face to face interviews by the DM and the regional HR.
Interview Question – There were no trick questions. The line of questions was very straight forward, but also geared towards store management, not from the perspective of an associate. It is a good idea to keep your answers with the store unit and company needs in mind Answer Question
Negotiation Details –
Salary negotiation is HEAVILY based on prior experience. The same exact position can be held by individuals earning tens of thousand more or less due to how you interviewed and your retail work experience.
All three interviewers were very professional and pleasant. Though the interviews themselves were warm and stress-free, there was very clear line of questioning screening for management experience and competence. There were many hypothetical scenarios with touchy or difficult performance management components which are pretty common in retail.
The questions, while conversational, came quickly and had a practiced delivery to them. The impression I received was that they were not trying to trip you up, but rather to get your instinctive responses to gauge your ability to react quickly and appropriately should similar situations arise.
No Offer – Interviewed in Jacksonville, FL – Reviewed Jul 23, 2012
Interview Details – I got in touch with the Toys team through my school. The staff members were really nice and the interviews are straight forward, with some difficult questions. They got back to me 2-3 weeks later. The team that I worked with though was very unorganized. I felt like no one really knew what was going on with when they would get back to me; they even lost my application and I had to apply again. I really wanted to work for the company and after 3 interviews I got a misleading call that I was the perfect fit for the position in their headquarters (in NJ). But that statement apparently didn't mean that I got the job.
Interview Question – How do you handle a very lazy employee? View Answer
Accepted Offer – Interviewed in Las Vegas, NV Apr 2010 – Reviewed Jun 23, 2012
Interview Details – Interviewed for internal promote from Department Supervisor to Assistant Store Manager.
Negotiation Details – All newly promoted ASMs make the same salary.
No Offer – Interviewed in Yorktown Heights, NY Feb 2012 – Reviewed Mar 23, 2012
Interview Details – General, unimaginative phone interview. What's your strengths, weakness? Why Toys R Us? Blah, blah, blah. The interview actually went very well, but I wasn't given an offer b/c of my bad credit.
Interview Question – What are your weaknesses? View Answers (3)
Accepted Offer – Interviewed in Montebello, CA Apr 2011 – Reviewed May 5, 2011
Interview Details –
Groups interview/ observation in three phases;
part 1) They gave us a piece of paper to fold and asked us to write or draw three things; 1) favorite song and why 2) your first job, 3) your hobbies. Obviously they want to see your creative side and the kid inside. so don't feel to get creative..
Part2) the managers pared us up with partners and assigned us a bucket of building blocks. We were suppose to build a product and think off all the features and prices, seasons, etc... pretty much sell the product to them(once again don't be afraid to get Creative)
Part 3) individual interview consisted of two very simple questions, 1) why do you want to work for Toys R Us 2) what are your strengths and opportunities.
Negotiation Details – Depends on experience
No Offer – Interviewed in Gainesville, FL Oct 2010 – Reviewed Dec 19, 2010
Interview Details – Was told in the interview that I would receive a second interview, but received an email a few weeks later saying that i was rejected.
Interview Question – What was your best accomplishment? Answer Question
Accepted Offer – Interviewed in Oct 2009 – Reviewed Jun 21, 2012
Interview Details – The process was concise and clear. I had no issues with the process.
Interview Question – There were no difficult questions Answer Question
Accepted Offer – Interviewed in May 2011 – Reviewed Aug 25, 2011
Interview Details – A ton of interviews, many of which were on the phone. All the members of management seems very credible. They fail to share the reality of the work life imbalance. The lack of resources all management faces, and the clear cut backs so the company can look good on paper.
Interview Question – Why has been the most challenging issue you have faced in your carreer? What was your role in making it challenging? Answer Question
Negotiation Details – Not willing to pay for the work they want.
No Offer – Interviewed in Mar 2010 – Reviewed Apr 27, 2010
Interview Details – Very detailed questions on how you would handle certain challenges. Nice guy. Not sure if it is for me.
Interview Question – What is a challenge you overcame? Answer Question
No Offer – Interviewed in Aug 2009 – Reviewed Aug 31, 2009
Interview Details – Not a long interview at all
Interview Question – what is the most important parts of the business starting from the most important to the least important Answer Question
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No thanks –