Toys ''R'' Us Department Supervisor Interview Questions & Reviews
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Updated Apr 16, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Easy” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 Toys ''R'' Us Interviews | Sort by |
Department Supervisor at Toys ''R'' Us
Posted Apr 16, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2012 in Greenville, NC (took 2 weeks)
I was called by an assistant manager to set up an interview with the store manager. I found that the interview itself was pretty simple. I didn't have any extra tests or role play exercises, he just asked me about my previous experiences and what the job would entail. He told me that he is only the temporary store manager because the actual store manager and assistant manager are on disciplinary leave.
The second interview was with both the store manager and district manager. I had to wait 15 minutes for one of them to come out to greet me and begin the interview. Otherwise, the interview was still pretty easy, just some basic questions about why I think I would be the best for the job and what about my experience qualifies me.
Interview Questions
Reason for Declining
I declined because the store management team seemed very fractured and unstable. I also declined the offer because it was extremely low. They knew what I expected and offered $3.00 an hour less than I'm currently making. Considering the state of the store and the amount of changes I would need to make to my department to bring it back up to standards, the offer was exceptionally low.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Nov 20, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took 5 days)
applied on line, went to the interview with 7 other people in the room. Was asked to interview each other, then report to the hiring manager why we would hire the person next to us. Had to built the next "it" toy out of legos. Had to go out into the store and pick a toy to sell to the store manager.
Interview Questions
Negotiation Details
the offer was firm, no negotiating
Other Details
I Applied Online and the interview consisted of a Phone Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Sep 10, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Atlanta, GA (took 2 days)
Similar story to previous posts: Phone call to set up interview, "interview" consisted of 8 people doing a practice sales pitch, a teamwork exercise, and a panel 1 on 1 (or 3 on 1) interview. The mangers interviewing were very nice & polite; the atmosphere was very casual. Ended on a good note. Follow up interview two days later with district manager, also very friendly & casual interview. Should hear something by Monday.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Jul 27, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 4 days)
I applied online a little while ago for department supervisor, it states online that you can apply anytime and they'll call you if you qualify when they start hiring. So, they called me maybe 3 weeks later to schedule an interview. I interviewed with the store manager and he asked me general questions; what are your goals? experience? leadership examples? etc. Two days after that I got a call to come in for a second interview. I scheduled the interview for two days after that call. It was with another store manager at a different location. He did ask me a lot of the same questions, some new and more technical to the job requirements. It was a very friendly and comfortable environment. He said he has others to interview but will keep in touch in the next couple days. Just a couple hours after I left the interview, I got a call from the store manager I would be working with, with a job offer. I accepted and look forward to working there!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Mar 8, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took a day)
very easy and fun!!! applied in jan., got a call in feb. for a interview. the process went very smooth.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Sep 27, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2008 (took a day)
A recruiter called me. I met with the DM at a different store, then met with the store manager in the store I would be working. Overall very laid back and easy. It seemed like they were in a bind to fill the position and I had more than enough of the qualifications and a great referral.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Department Supervisor at Toys ''R'' Us
Posted Sep 19, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2009 in Springfield, PA (took 4+ weeks)
I applied online mid August, got a call back about one month later and schedules an interview for a few days later. Got there to find out it was a group interview which I don't like, also they failed to mention the job was seasonal even though I said I wanted full-time permanent on the application, although everyone else seemed aware of this fact but me. Walked out of the interview, I already had a job anyway and I cant feed a family with low paying seasonal work for the "toy store" down the road
Interview Questions
Reason for Declining
I didnt want seasonal work, they should have made this clear on the website that that was what they were hiring for, I wouldn't even have wasted my time.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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