Toys ''R'' Us Human Resources Assistant Interview Questions

Updated Jul 24, 2015
5 Interview Reviews

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Human Resources Assistant Interview

Anonymous Interview Candidate in Joliet, IL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2+ months. I interviewed at Toys ''R'' Us (Joliet, IL) in November 2014.

Interview

I applied several months before for the position but the interview process was pretty fast. First there was a brief phone screen and then I was asked to come in and meet with talent acquisition. After that I received a call a day later asking me to come in a meet with the director. From there I just had to wait for a decision which I was told would be by the next business day.

Interview Questions

Other Interview Reviews for Toys ''R'' Us

  1. Helpful (1)  

    Human Resources Assistant Interview

    Anonymous Employee in Wayne, NJ
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at Toys ''R'' Us (Wayne, NJ) in March 2012.

    Interview

    First I briefly had a phone screen with the TRU recruiter. Then I met with various managers at the HQ. Everyone seemed very down to earth, even upper management. Persons working there seemed happy but when I went to their Distribution Center I can tell they might be over worked.

    Interview Questions

    • Describe an experience where I had to deal with a difficult employee/co-worker and how did I handle it.   1 Answer
  2. Helpful (1)  

    Human Resources Assistant Interview

    Anonymous Employee in Hickory, NC
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Toys ''R'' Us (Hickory, NC) in September 2009.

    Interview

    After spending over 2 hours perfoming in a group interview, we were offered part-time, seasonal positions for $7.25 an hour.

    Interview Questions

    Reasons for Declining

    I didn't apply for a sales position and yet that's what I was brought in to interview for.

  3. Helpful (1)  

    Human Resources Assistant Interview

    Anonymous Interview Candidate in Orland Park, IL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toys ''R'' Us (Orland Park, IL) in June 2007.

    Interview

    Group interview setting. Interview led by Store manager and Human Resources. Approximately 10 applicant applying for the position. Asked to go out into the store pick an item and sell it to the group. They are looking for some one who is comfortable interacting with customers. Also, asked to interview a partner from the group and explain why the store should hire this person. The store is looking for qualities that you find important. For example if you say you should hire this person because they really need a job since they got fired from their last job, the store may question your judgement.

    Interview Questions

    • Tell me about your proudest moment   1 Answer
    • Tell me about a time when you've dealt with a difficult customer?   1 Answer

    Negotiation

    Didn't need to was given my asking rate. Sales associates- you will probably not be able to negotiate unless you have good experience in a similiar retail store.

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  5.  

    Human Resources Assistant Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Toys ''R'' Us in September 2011.

    Interview

    They company came to my University and seemed interested in having me interview with them. The following week, I had the interview and was told that I should be expecting a call at the beginning of next week. The next week came and no phone call, I called and they said they couldn't find the individual who was supposed to call me back and the other person took off that day. I called again the following week, same thing happened. So I never got a call back, even after I gave them my name and number again. Very unprofessional.

    Interview Questions

    • What would you do if an irate customer approached you?   Answer Question
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