Toys ''R'' Us Interview Questions & Reviews
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Updated Feb 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 191 ratings 
“Easy” Interview
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Interview Experience [?] Based on 191 ratings
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See who your friends know who've worked at Toys ''R'' Us and could give you an inside look.
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| 1–10 of 191 Toys ''R'' Us Interviews | Sort by |
Sales Team Member at Toys ''R'' Us
Posted Feb 8, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 days)
pick an item from the sales floor and create a sales pitch for a customer who knows nothing of that item. also a teamwork/ listening excercise
Interview Questions
Other Details
The interview consisted of a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
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Team Member at Toys ''R'' Us
Posted Jan 23, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Dunwoody, GA (took 3 weeks)
I think the only reason i got hired for this job is because i went directly to the store to which i applied and i demonstrated that i really wanted this job. She (the hr) immediately sat down and took a look at my application and told me my availability is perfect and invited me to a group interview the following friday morning. There were about 5 other people and a couple people that never showed. Make sure you are early because they will tell you to go home if you are late. First we introduce ourselves... Make sure you go first because they like peoople who put themselves out. Be positive, energetic, and outgoing. Then they ask you to choose out something from the store and sell it. - but therre is a twist. Once you choose something to sell they make you switch the item with another person. It is SO nervewrecking, at least for me.and they want you to approach guests with the question "what can i help you find today?" instead of "can i help you find anything today?".. Then, they talk about r us values and the star system... And then do a 1 on 1... More like 2 on 1 with you and wont tell you if you are hired or not. I got a call about a month later with an offer.....
Interview Questions
Negotiation Details
. Oh and dont negotiate because i saw on the interview checklist that if they dont accept offer then you are automaticaly taken off considedration for hire
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Helpful Interview?
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Overnight Stock at Toys ''R'' Us
Posted Jan 19, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Rego Park, NY (took a day)
I applied online via the toys r us website. I received a call a couple of weeks later asking me to come in the next morning. Upon arrival, there were about ten people waiting to be interviewed.. Before the interview process began, we had to watch two videos explaining store policies and what the job consists of. After that we were each called one by one to have the interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Sales Associate at Toys ''R'' Us
Posted Jan 14, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took a day)
I applied for the job on a whim because I needed the extra cash. Two days later I got a call, asking if I could come in the next day. I approved.
When I got there the store was crowded beyond belief. Because of this (I think), I didn't have a traditional interview. I was asked what days I can and can't work. After that, I got hired and started working the next day.
Interview Questions
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Cashier at Toys ''R'' Us
Posted Jan 13, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Midvale, UT (took 3 days)
First they did a phone interview, then she called me in for an in person interview for the next day. I spent more time waiting around for them to interview me then I did getting interviewed. During the interview they had me sku items and tell them how many of it we have in stock, or what color it is, etc to see how well I would do it when a customer asks me. Another thing he did was pick up a pen during the interview and asked me to sell it to him. He also said if you're hired how many hours a week you get depends on how well you can sell store credit cards to customers. He also said you would be required to walk around the store and approach customers if they want a store credit card.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Sales Associate at Toys ''R'' Us
Posted Jan 11, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Salem, OR (took a day)
There were 5 people interviewed at once. They did group interview questions(what animal are you and why) and then partnered us up to do a skit, then individually do an acceptance speech for the 'crayon' award. After the group questions and skits, they then did individual interviews.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
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Sales Associate at Toys ''R'' Us
Posted Jan 1, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Lincoln, NE (took a day)
First we played some team building games, building the "next big toy" out of legos and each talking about why the corporate management should stock up on it.
Then, we picked toys off of a table and gave a sales pitch.
After that, we broke up and went in individually to discuss our lives and our competency to work at the company.
Only took about two hours.
Interview Questions
Negotiation Details
Since they're under corporate management, salary was not negotiable, but other than that, we negotiated holidays and it all worked out well.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
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Customer Service Associate at Toys ''R'' Us
Posted Dec 27, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took a day)
I completed a paper application and turned it in to the store manager. The store manager called me 2 days later and asked me to interview the next day. At the interview, he took 5 other job applicants and me into an adjacent room where the interview took place. He asked us all to pick a toy on the table and "sell" it to him. He gave us 5-10 minutes to come up with a sales pitch. He did not give us an order to go in; we just stepped up to the plate, so to speak. After we finished, he spoke to us individually while the other applicants waited in the far side of the room. I got hired on the spot and he said he was impressed that I could speak without twirling my hair with my fingers. I guess the high school applicants had a tendency to do this (?), but I was currently in college. His standards of hiring seemed pretty low. However, he offered me the job on the spot and I accepted. As soon as I was finished, I was allowed to leave so I didn't not hear how he evaluated the other people.
Interview Questions
Negotiation Details
I was still in college and it was just for the Christmas season so I accepted the first offer.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Presentation.
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Assistant Manager at Toys ''R'' Us
Posted Dec 22, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 2 days)
Interview with the Two Store Manager and then the District Manager.
Interview Questions
Negotiation Details
Very negotiationalbe and but I learn money is not everything. Many Assistant has walked out of the job. They paint a pretty picture for you but it's like nothing like they describe for to you.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Background Check.
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Sales Team Member at Toys ''R'' Us
Posted Dec 17, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Charlotte, NC (took a day)
It was a group interview that lasted about an hour. We introduced ourselves and had to stand up and pretend that we were doing a commercial about a product. No one took us to the back to get to know us more. Personally, this wasn't my type of interview so my experience was negative.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
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