Toys ''R'' Us Sales Team Member Interview Questions

Updated Sep 16, 2014
Updated Sep 16, 2014
42 Interview Reviews

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Interview Experience

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1 person found this helpful  

Sales Team Member Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at Toys ''R'' Us in May 2013.

Interview Details

Sent application in, got a call back within a week or two. The call was to discuss the culture and mission of the store, salary, and set up the interview. At the interview they ASM, SM, and HR introduced themselves, talked about the store, asked us about ourselves, sent us to grab an item from the store and sale it to them. Broke up for individual interviews, asked more about me, and offered me the job. Although it was nerve wrecking because it was my first interview EVER. I would say it was easy.

Interview Questions
Negotiation Details
None, minimum wage.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Toys ''R'' Us

  1.  

    Sales Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 1 week - interviewed at Toys ''R'' Us in September 2014.

    Interview Details

    Applied online and was called the next day for an interview. When I went to the store for the interview, a cashier told everyone to walk around and pick out a toy while we wait. When I got to the interview room, we wrote our names on name tags and had to stand up and introduce ourselves with an adjective that matches the first letter of your first name. Then, we were asked to interview the person across from you as to why the company should hire them and stand up and present the info. After, we had to sell our chosen toy to the group as if you were talking to a customer. Then you had to build something out of Legos in groups and have someone stand and explain it. Finally, they called everyone back for one on one questioning. The questions were very simple and short.

    Interview Questions
    • I guess the most difficult question they repeatedly asked was if you had any questions for them   Answer Question
    Negotiation Details
    We did not discuss our wages
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    applied sunday,HR called monday and interview was thursday. Group interview was easy, made a product out of legos, name a company etc. we also said a trait with the first letter of our name. next was a one on one interview

    Interview Questions
    No Offer
  3.  

    Sales Team Member Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 6 days - interviewed at Toys ''R'' Us in June 2013.

    Interview Details

    The interview process was quite relaxing and comforting for a group interview. After getting to know a little bit about everyone we split up into smaller groups and were given a box full of legos and were asked to create a toy and try our best to brand and sell it. Afterwards they just chose who they feel are the better candidates for toys r us.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Team Member Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 5 days - interviewed at Toys ''R'' Us in August 2014.

    Interview Details

    I applied online on either Sunday or Monday. Got a call from the HR lady on Tuesday. Interview was Thursday. This was for the Times Square location.

    There were 8 people there including myself. First we made name tags using an adjective that describes you. The adjective had to start with the same letter as your first name. So I suggest you go in knowing an adjective that you're going to use. We briefly introduced ourselves and explained why we picked that adjective.

    After that, we were broken into 3 groups, and had to build a toy out of Legos. We also had to make up a company name, slogan, jingle, the name of the product, the age range, and a special feature. And I'm forgetting something else. We had twenty minutes to do all of this. Make sure that you are actively participating in the group, and that everyone gets a turn to present. It was a very relaxed and laid back environment. I am usually not the most talkative person in social situations, and if I was relaxed, you will be too.

    Once everyone had presented, they had us pick an item that you brought with you, (could be anything - I picked Chapstick) and you had to try and sell it to them.

    Out of eight people, seven got a 1:1 interview. One guy wore saggy jeans and a t-shirt and still got an interview. (I still don't recommend doing this.) I was first up, so I didn't have a lot of time to get super worked up and nervous. I think I did a lot worse on this part of the interview.

    First an HR rep asked me some questions! briefly went outside, and then walked in another woman! head of a specific department. They said they thought I would be briefly suited for that position instead. The interview included questions like "tell me about yourself," "what would you do if this happened," "how long do you want to work here." I stumbled on some words, but I think I did a pretty good job answering their questions. She also gave me a job description and asked about my availability. The only part I didn't like was when the second woman asked me how old I am. I'm 17, but will be 18 in a week. She said, and I quote, "I wouldn't put you past two." Yes, I know I look young, but I definitely do not look two. 13, yeah. I thought that was a little rude of her. Anyway, she walked out and the first HR woman came in a minute afterwards. She told me that they will have to wait until I turn 18, then they can run a background check, and will call me once they do. I was offered the job.

    Overall, the interview was very relaxed and informal. I wore black pants and a grey blouse.

    Interview Questions
    Negotiation Details
    No negotiation took place. They pay $8.50 and hour and I'm fine with that.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Team Member Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person - interviewed at Toys ''R'' Us.

    Interview Details

    Pretty straight forward questions. They pretty much hire any and everybody. Which can be a good or bad thing. You have to deal with the stupidity or incompetence of your peers.

    Negotiation Details
    Nothing
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Sales Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There was one other person who was also applying there. We first had to build a Lego structure and then we had to name. Then we had to pick a toy and market it. Then, we each had a 1 on 1 interview and that was the conclusion of the interview.

    Interview Questions
    • Who is the most demanding person you know and how do you meet their needs?   Answer Question
    Accepted Offer
  8. 1 person found this helpful  

    Sales Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Toys ''R'' Us in June 2014.

    Interview Details

    I applied online through Toys R Us. Then I got a call about a week and a half later saying that I should come in for a group interview. I went in and it was only myself and another female. In the break room is where the interview took place. It was the 2 of us appliers and then the store manager and HR guy. We introduced ourself and said our favorite toy. The first activity was we had to sell the managers on why the OTHER person deserved to be hired. Next we were asked to go out into the store and pick a toy to sell to them. After that the manager just told us more about the company and the roles we would have to do. We weren't taken aside individually, they just told us on the spot they liked us and we were hired. Dress code and orientation instructions followed and then we could leave. It was honestly fun and chill. I stressed out about it for no reason, it was great.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online and received an email stating I was not needed later that week. Received a call from the hiring manager asking me to come in for an interview the next week. The interview process was not difficult; I arrived on time and we waited about 10 minutes for others to arrive. We went to the back for the interview to be conducted after being told to pick a toy from the sales floor.

    Interview Questions
    • Building a toy with interview group and attempting to sell it   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Sales Team Member Interview

    Anonymous Interview Candidate  in  Torrance, CA
    Anonymous Interview Candidate in Torrance, CA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Toys ''R'' Us.

    Interview Details

    Interview process was very easy! Started with a group interview where we split into two groups and used toy blocks to build something. Then we had to explain what we made. BE CREATIVE and try to take leadership of your group. We then selected toys laid out on a table and had to "sell" it to the managers. Be sure to mention batteries! After the group interview, we did one on one interviews which was very easy!

    Interview Questions
    • Who is the most important person in the store?   View Answer
    Negotiation Details
    Starting pay was $8.50, I was fine with that
    Accepted Offer
    Positive Experience
    Easy Interview

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