Toys ''R'' Us

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Toys ''R'' Us Interview Questions & Reviews in San Jose, CA

All Interviews Received Offers

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Interview Experience  

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Average Difficulty
3 candidate interviews Back to all interview questions
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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
San Jose, CA

I applied online and the process took a day - interviewed at Toys ''R'' Us in June 2010.

Interview Details – I initially applied online, and was subsequently contacted fairly quickly; about a week later. There was a group interview, with about seven other applicants and three managers. There were basic scenario questions, experience questions, and just an overall environment of being able to see how one interacts with others, as well as voice their opinion in an unknown environment with unknown people.

Interview Question – It wasn't exactly difficult, nor unexpected given the position (sales associate), but I can understand how it might rattle someone. After the group interview, and initial feeling out phase, we were then instructed to go pick out a toy, which upon our return we would have to "sell" to the three managers giving the interview. They also wanted us to try to sell an add-on, batteries, credit card, reward card etc. We didn't have to know specifics, they simply wanted to know you were capable of thinking on your feet and handling a situation in which you weren't prepared.   Answer Question

Negotiation Details – There was no negotiating the hourly salary, I was hired at 8.25 and hr.


1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Seasonal Cashier Interview

Seasonal Cashier
San Jose, CA

I applied online and the process took a day - interviewed at Toys ''R'' Us in September 2012.

Interview Details – I was asked a few questions on the phone about my availability from the manager and he shared some information about the working environment during the holidays.

Afterwards, I was brought in for a panel interview where we had to introduce ourselves in the form of a cartoon character. This was fairly easy for me since I have a strong acting background. Next we were paired up and had to interview each other, then sell our partner to the HR Manager based on what we had learned from each other. The store manager came by and told us some information about himself and the store. The last activity we did was try to make a commercial from the toy we picked and sell it to the HR Manager. She was very impressed with my commercial because I made a note of any choking hazard warnings on the toy as well as the age range it is recommended for in my commercial. At the end of the commercial, we were brought in for 1 on 1s with the HR Manager and the Store Manager and they told me they would call me in a few days. I ended up getting offered the job today.

It was definitely a fun process overall, and it was structured that way because they wanted to hire based on your personality.

Interview Question – The manager was hoping one of the candidates would have asked someone to describe a time in which he/she had to meet a sales goal, but I will make a note of that for future reference.   Answer Question

Negotiation Details – It was a non-negotiable 8.50 an hour.


No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
San Jose, CA

The process took a day - interviewed at Toys ''R'' Us in October 2010.

Interview Details – I filled out an online application and was called for an interview a couple days later. The interview started as a group of 7 or 8 people, we introduced ourselves and recalled our favorite toys that we had as kids. Toys were then passed out and we all gave a little demonstration of given toy as if we were dealing with a guest of the store. We were then all called in individually for a 1 on 1. From start to finish it took around an hour. we were told we would be called on Monday when they made their decisions. I thought it all went fairly well, but here it is Wednesday, and no offer. it's too bad, I've already worked for Toys R Us in the past and I could have really used the job.

Interview Question – What would the employees who worked with you before say about you?   Answer Question

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