Toys ''R'' Us Seasonal Sales Associate Interview Questions

Updated Sep 5, 2014
Updated Sep 5, 2014
31 Interview Reviews

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Seasonal Sales Associate Interview

Anonymous Interview Candidate  in  Council Bluffs, IA
Anonymous Interview Candidate in Council Bluffs, IA
Application Details

I applied online. The process took 3 days - interviewed at Toys ''R'' Us in October 2010.

Interview Details

You are told the process over the phone, when they schedule the interview. It starts with a group interview where you introduce yourselves to the group, almost like a first day of class get to know you activity. Then applicants are given toys and the opportunity to "sell" them to the management and other applicants and "upsell" other items to go with the product in a presentation setting. They will then take select people aside for a one-on-one interview, in my experience, the job was offered on the spot.

Interview Questions
  • Pretty straight-forward and basic interview questions.   Answer Question
Negotiation Details
No negotiation.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Toys ''R'' Us

  1.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Fontana, CA
    Anonymous Interview Candidate in Fontana, CA
    Application Details

    I applied in-person. The process took 3 days - interviewed at Toys ''R'' Us in October 2010.

    Interview Details

    Group interview. Had to pick a product out on the floor and speak to the manager about the product. You had to be specific. I can tell they were studying the choice of words I used and checking my tone of voice. I tried to sound as positive and enthusiastic as I can to get that seasonal position. By the way, this interview took place in 2002.

    No Offer
    Positive Experience
    Easy Interview
  2.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 months - interviewed at Toys ''R'' Us in August 2013.

    Interview Details

    Started with a group interview, there were at least 8 of us. An item that we were to sell was placed in front of us and we were asked to describe it's features and sell it to a customer. Then in the next round, we each had individual interview time. I was asked a number of questions about who I admire, what's the most difficult situation you've encountered at work and how did you handle it. They told us we would be told within a week but I was told at the conclusion of the process by the interviewer that I had a good shot and they liked me for a permanent position rather than a seasonal one.

    Interview Questions
    • Being asked who I admired was a question I'd never been asked in an interview and caught me off guard.   Answer Question
    Negotiation Details
    No real negotiation. I was told what my hourly wage would be and was offered a permanent position to start instead of the seasonal position I had interviewed for.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Group interview

    Interview Questions
    • Go out to the sales floor, pick an item and sell it to the fellow interviewees   Answer Question
    Accepted Offer
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  5.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 3 days - interviewed at Toys ''R'' Us in October 2013.

    Interview Details

    I applied on a Sunday, got a call that next Monday, for an interview on tuesday, to tell i was starting on Wednesday. It was all very fast, the HR leader, along with one of the GM's interviewed me, basiccally they just asked me standard interview questions, then told me to sell them a box of crayons, and then they hired me.

    Interview Questions
    • How you compare yourself to other sellers and why you would be better   View Answer
    Negotiation Details
    It was all pre-set up but the hours were prety flexible
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Toys ''R'' Us.

    Interview Details

    I applied online and I don't remember how long it took to get back to me but I had a group interview. I actually missed the first one and they were kind enough to schedule a second one for the following day. I must have wowed them. The questions were good and to be honest, a couple fairly tricky ones. The room had good energy.

    Interview Questions
    • If you had a task that you started doing and notice you weren't going to finsh before your shift was over, what would you do?   Answer Question
    Accepted Offer
  7.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online. The process took 4 days - interviewed at Toys ''R'' Us in November 2013.

    Interview Details

    applied online received a phone call 2 days later went in the next day for a group interview. The interview took about 2 1/2 hours. Hired the next day and had orientation the day after that. it was a very fast process.
    in the interview we introduced ourselves and talked about our past employment. then we had to go into the store and find a toy to bring back and make a commercial about the product. After that, the HR manager brought out some product for us to sell to her. After all that the hiring manager interview us one on one and she let you know if they would be in contact.

    Interview Questions
    • the most unexpected thing they did was sell a product to them other then that they just ask normal question to get a feel for your personality.   View Answer
    Negotiation Details
    8.25
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Hawthorne, CA
    Anonymous Interview Candidate in Hawthorne, CA
    Application Details

    I applied online. The process took 1 week - interviewed at Toys ''R'' Us in November 2013.

    Interview Details

    I just got out of an interview today. I applied a week ago online and got called in for a group interview. The online process was straight forward, it just takes a lot of time to complete. In the initial stages of the online application were basic questions about yourself and past work experience. Then you will be asked an assessment about yourself and scenarios that might happen in the store dealing with customers. This would take you around 45 mins. I waited a week and thought I was kicked off the list because I believed I did really bad on the assessment.
        The store HR representative called me on Friday and asked me to come in for a group interview on Monday at 1:30PM. I was a part of the last group of applicants they were gonna call.
         To prepare myself I went on glassdoor and studied all the tips that others have posted. Prepared to sell a toy or something of my belonging. Prepared myself to answer all the possible interview questions. I was very nervous on the day of the interview.
         I went in 30mins early to scan around the store and look for the toy I prepared for in case they asked us to head out and pick out the toy. Once I felt calm and ready, I asked for the interview location and headed in. We were told to wait in the break room. There were a total of 8 candidates who came in for an interview. The HR manager brought in a bucket of toys. We were told to introduce ourselves, what our favorite toy was and was asked to pick a toy from the basket at random. If the basket has not come to you yet, scan it really quick before just grabbing anything. One of the other candidate just grabbed a random Barney statue and had a hard time pitching it to the HR manager and the store manager who later joined us.
         I picked up a foam football and pitched its age group, more active life for the kid and under $10. It was much easier to pitch and it will not count against you since there really is not much to say about a football. Once every one went, the manager talked a little about our roles and as a seasonal sales associate we can become permanent if we show we want to work there.
        The HR manager and Store manager left the room and we were told they would call us in one by one to interview us. After a few questions, I was offered the job. I accepted and was told to wait for a background checkup and they would call me the coming Wednesday. A great and fun interview experience.

    Interview Questions
    • No difficult or unexpected question, very straightforward. The difficult part in the process would be pitching the sale and thinking on your feet.   Answer Question
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate  in  Ontario, CA
    Anonymous Interview Candidate in Ontario, CA
    Application Details

    I applied online. The process took 4 days - interviewed at Toys ''R'' Us in November 2013.

    Interview Details

    I applied online and after a week received a call from the HR manager. During the phone call she asked me a series of questions which I said yes to and afterwards she gave me an interview time and date. I arrived at the interview 15 minutes early and there were at least 5 of us. After waiting 10-15 minutes we were told to wait in the break room where the HR manager was. During the interview process, 2 people arrived 20 minutes late and the manager let it slide which shocked me. Anyways, we were asked what was our favorite toy, why and to tell a little bit about yourself. Then the manager told us her story, the work environment and policies. Afterwards we were supposed to build things with legos but the manager decided to skip that and instead told us to grab a small toy from the store and sell it to someone in the room. Then we were told that she'll call those who were hired in a few days and after she started calling us to do 1-1 interviews. At the 1-1 interview, she asked how did we thought of the group interview and the availability. I had my interview on Friday and received a call on Monday that my background check cleared, i was hired and to go to orientation the following day.

    Interview Questions
    Negotiation Details
    No negotiation because prior to the interview process, I was informed of the hourly pay and etc during the phone interview.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 days - interviewed at Toys ''R'' Us in October 2013.

    Interview Details

    I literally just got out of my interview 20 mins ago so this is raw information. I went to Toys R Us 30 mins early because I was reading on here you have to pick an item and sell it to the group of people being interviewed, but instead I was approached by my friend who works there so I asked him about his interview process and he said you have to sell something WITH YOU. I was a little relieved because I always carry my DS around so I went to Guest Services and told her I was here for an interview and she pointed me in the direction I was to go. Inside there were already 2 guys so I tried to talk to them to loosen up a bit then more people started coming and at about 12 there were 13 of us at the table. Finally the HR Manager comes out of the room next to us and introduces herself. The first activity we did was introduce ourselves, second we had to read the R Rewards both Rewards card and Credit Card then we each had to sell a toy given to us along with trying to get the customer to sign up for a rewards card, the third activity was interviewing the person next to us which was fun then we had to tell why that person should be hired, and the last activity we did was answer the questions she asked us one at a time. Overall I don't think I did so well but I'm not going to be too negative about it. I know for sure 2 people that were there are sure to get the job!

    Interview Questions
    • Selling the item and offering the rewards.
      "Why kind of manager do you look for?"
        View Answer
    No Offer
    Average Interview

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