Toys ''R'' Us

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Toys ''R'' Us Store Manager Interview Questions & Reviews

Updated Jun 12, 2014
All Interviews Received Offers

Getting an Interview  

47%
9%
4%

Interview Experience  

72%
9%
18%

Interview Difficulty  

Average Difficulty
11 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Store Manager Interview

Store Manager
Fairfax, VA

I applied online and the process took 5 days - interviewed at Toys ''R'' Us in July 2013.

Interview Details – Interviewed with five people, two phone calls and three different locations in three cities within five days of applying online. This includes two HR, two DM, and the VP. Behavioral and situational questions will be asked by all five people. After the last interview, all five will compare notes for consistency.

Negotiation Details – I gave them a $5,000 range from looking at Glass door salaries. They gave me what I asked for. I believe I could I gotten more.


Accepted Offer

Positive Experience

Average Interview

Store Manager Interview

Store Manager

I applied through a recruiter and the process took 4+ weeks - interviewed at Toys ''R'' Us.

Interview Details – Interview with a recruiter, than DM, than HR Director/Regional VP. Overall a very smooth process that took about a month. Very professional, and overall a very good experience. My expereince may not be the same as someone elses. It really depends on the people who interview you.

Interview Question – Typical behavorial questions, some easy some hard.   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Store Manager Interview

Store Manager
Columbia, SC

I applied through an employee referral and the process took 1 week - interviewed at Toys ''R'' Us in November 2012.

Interview Details – Had phone interview with a recruiter, then interviewed in person with regional hr mgr, and then ultimately with regional mgr.
questions were pretty standard and they were clearly trying to get a sense of who you were.
They spent a LOT of selling me on who Toys R Us supposedly was and how they wanted someone with my experience somewhere else to help them take TRU to another level (I later figured out they don't want any input because they feel like they know everything).

Interview Question – None. All pretty standard   Answer Question

Negotiation Details – They clearly had thought through what they needed to offer, but my suggestion would be to ignore the bonus "potential" they will spend a lot of time talking about because it's unlikely you will make it.


Accepted Offer

Negative Experience

Very Easy Interview

Store Manager Interview

Store Manager
Jacksonville, FL

I applied in-person and the process took 4+ weeks - interviewed at Toys ''R'' Us.

Interview Details – The interview process is pretty easy. The company has pretty low expectations and hardly ever turns anyone down. In fact, during my interview, we stopped because the district manager said that I sounded like I wrote the questions that he was asking me. The interview was very awkward because the district manager sat on the desk the whole time over me- like an intimidation move.

Interview Question – No difficult or unexpected questions- I was asked if I wrote the interview questions. They are all behavioral based- like Wal-Mart and Target. In fact, an exec from Target wrote the Toys R Us interview packets. They all start with "tell me about a time, or describe when" pretty remedial and easy to answer.   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Store Manager Interview

Store Manager
Portland, OR

I applied online and the process took 1 week - interviewed at Toys ''R'' Us in September 2008.

Interview Details – I interviewed with the DM of the area. He asked basic questions from a standard book of questions. Nothing surprising just the usual sfuff.

Interview Questions


Accepted Offer

Negative Experience

Difficult Interview

Store Manager Interview

Store Manager
San Angelo, TX

The process took 2 weeks - interviewed at Toys ''R'' Us in November 2009.

Interview Details – A bit extensive interview. On grounds interview inside store near North Star Mall. Poor Presentation of Store Manager and Assistant Manager. District Manager was a complete mess as it looks like his hair had been blasted under a sunroof of a corvette. Other than that. Easy interview. We spent time talking about his past days with Home Depot rather than with Babies R Us.

One question was, if you walked into a store and saw me breastfeeding on one of these glider rockers, what would you say to me? - Though strange question, I cared not to overshadow the rather common issue or experience one may have in a baby store.

Interview Questions

  • If you I was breastfeeding my baby on one of these glider rockers here, what would you walk up to me and say?   View Answer
  • How would you describe your last boss?   View Answer

Negotiation Details – Negotiiation phase was rather odd. District Manager called me up and congratulated my interview performance and then offered me a job.


No Offer

Positive Experience

Average Interview

Store Manager Interview

Store Manager

I applied through an employee referral and the process took 2 months - interviewed at Toys ''R'' Us in March 2012.

Interview Details – I was scheduled for an interview with the HR, but it turned out to be a panel interview with the HR, DM and regional. They took turns asking questions. Everyone was quite polite, listened thoroughly and asked follow up questions. Their questions were well thought out. The interview started with them asking me about myself and I was given 10 minutesto talk about whatever I wanted.

Interview Question – Describe a time when you had to discipline an employee   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Store Manager Interview

Store Manager

I applied through an employee referral and the process took 1 week - interviewed at Toys ''R'' Us in July 2010.

Interview Details – The process strarted of with the Recruiter than the Panel interview of 4 individuals.

Interview Question – Tell me why you want to work for Toys R US?   View Answer

Negotiation Details – Had to negotiate a higher salary to work there.


Accepted Offer

Positive Experience

Average Interview

Store Manager Interview

Store Manager

I applied through an employee referral and the process took 1 week - interviewed at Toys ''R'' Us in August 2009.

Interview Details – first was a series of group interview, about 5 to be exact. then they picked the 5 best candidates and conducted a panel interview. after that i was chosen to continue and had to do a presentation.later i had a 1 on 1 interview and the last step was the phone interview where i got my offer.

Interview Question – name me on your daily routine the top three things that you do and the three things that are not must important on your daily routine.   Answer Question


Declined Offer

Positive Experience

Average Interview

Store Manager Interview

Store Manager

The process took 1 week - interviewed at Toys ''R'' Us in March 2011.

Interview Details – Phone interview. Pretty standard stuff. "tell me about your backround"

Interview Question – Tell Me about your backround   Answer Question

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