Travelers Companies
3.3 of 5 618 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Account Manager Interview Questions & Reviews

Updated Jun 19, 2014
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Interview Experience 

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager
Houston, TX

I applied online and the process took 6 weeks - interviewed at Travelers Companies in May 2014.

Interview Details – First I got an email from a recruiter to schedule a phone interview. Had interview and forward info to hiring manager, then a week later received an email to schedule a face to face interview. Interviewed face to face was told from manager should be hearing back in 2 weeks. A week later I received an email to schedule another face to face interview with 2 managers. I interviewed with manager, after that interview I shadowed someone for 30 mins. After that I had another interview with another manager. After that I was told should hear something in 2 weeks. A week later I received an email from the 2 managers boss over phone. After that interview I was told I should know if I received job in 2 weeks. The very next day I received an email from recruiter followed by a phone call saying I got job but I needed to put in application to do a background check and asked what my salary preference was. After that I received an email with offer and to go take drug test. After drug test, I received an email when to start.

Interview Question – Give me a scenario of when you approved something that you still regret.   Answer Question

Negotiation Details – Did not negotiate because they asked me what I wanted to make and it was approved. Salary is great..

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager
San Francisco, CA

I applied online and the process took 3 weeks - interviewed at Travelers Companies in July 2012.

Interview Details – The recruiter emailed me to schedule a phone interview and then a week after I was scheduled for an actual interview with the Operations Director. Then a second interview with the Operations Manager and a Managing Account Executive. An offer letter was emailed to me soon after.

Interview Question – Basic interview questions, very "automated". All interviews, phone and in-person had scenario questions on organization, desk management and working to meet due dates.   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Account Manager Interview

Account Manager
Maryland Heights, MO

I applied online and the process took 2 months - interviewed at Travelers Companies in March 2014.

Interview Details – I applied for this position on 02/23/14. I received an email from the recruiter on 03/21/14 to set-up a phone interview. I had the first phone interview on 03/25/14 with the recruiter. On 04/16/14, I had the 2nd phone interview with the hiring manager. I was invited for an on-site interview on 04/28/14 with the hiring manager. The interview took an hour and most of the questions were behavioral. On 04/29/14, I received an email from the recruiter requesting another on-site interview with the regional leader. I had the last interview on 04/30/14, to discuss the account manager position in depth and a few behavioral questions. I received a phone call from the recruiter on 05/05/14 with a contingent offer pending background and drug test. The background and drug test came back on 05/12/14 and I am clear to start in two weeks

Interview Question – The interview process was easy and everyone was EXTREMELY nice.   Answer Question

Negotiation Details – The salary was way more than I thought and I was excited to accept it

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No Offer

Neutral Experience

Account Manager Interview

Account Manager

I applied online and the process took a day - interviewed at Travelers Companies.

Interview Details – Had a phone interview

Interview Question – List a time you went above and beyond for your client   View Answer

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Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager

I applied online and the process took 3 months - interviewed at Travelers Companies.

Interview Details – 3rd party does hiring practice with face 2 face interview of hiring manager, very sterile feeling, not like looking for a person, just a robot. Took about 3 months to be hired as applied in June and started in October.

Interview Question – None, all typical questions.   View Answer

Negotiation Details – I took what they gave as was unemployed and they knew they had me.

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Declined Offer

Neutral Experience

Account Manager Interview

Account Manager

Interviewed at Travelers Companies

Interview Details – Asked pretty typical interview questions. I was interviewed at my school's career center, and as I was the last to be interviewed, there was no time constraint and I was kept in there for a long time. The interviewer made me feel very comfortable and was easy to talk to.

Interview Question – Nothing difficult   Answer Question

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No Offer

Negative Experience

Easy Interview

Account Manager Interview

Account Manager
Irvine, CA

I applied online and the process took 4+ weeks - interviewed at Travelers Companies in May 2013.

Interview Details – I applied on the Travelers website and then within a couple days I was sent an email from an HR recruiter from back east. She initially said she would probably contact me within a week but a day or two later I received a phone call from the local hiring manager. I interviewed with the local hiring manager and another supervisor a few days later in their office. The local hiring manager said that the next step in the hiring process would be a telephone interview with a panel of other people in her office to ask me insurance questions to find out my skill level. A few days passed and I never heard from the hiring manager so I contacted the HR recruiter to get a status on the position. She called me a few days later and said that they were in the process of making an offer to another hire. I told her that the local hiring manager shouldn't be telling candidates that she would be calling them if she had no intention of doing so but I thanked her for giving me the status on the job and for not making me wait in outer space any longer. She then encouraged me to apply for other positions with the company. I thought the HR department was responsive but the local hiring manager was misleading. This process took over a month and I haven't received an official letter stating the position was filled- perhaps they don't send the professional closure letters like other companies do now. Local office seemed a bit chaotic- perhaps because they just moved to a new location and the manager supervises about 140 people plus a whole other office about 30 miles away!

Interview Question – What are your professional goals within the next 5 years?   Answer Question

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No Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager
New York, NY

I applied online and the process took 3 weeks - interviewed at Travelers Companies in April 2012.

Interview Details – I applied online and received a phone call from a recruiter 3 weeks later, to set up a phone interview. I completed a phone interview a week later, and received an email with an interview date. the following week I interviewed with 5 people; two underwriting managers, a hiring manager, an hr rep and a departmebt heas. About a week later I called to follow up, and was told that the position was given to an internal candidate.

Interview Question – The questions asked were basic interview questions for an underwriting assistant position.   View Answer

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Account Manager Interview

Account Manager
Los Angeles, CA

I applied online and the process took 1 week - interviewed at Travelers Companies in January 2010.

Interview Details – I spoke with a recruiter. Went over my skills. Got invited to an interview after a week. It's been a few days and I'm still waiting for a response. Interview was pleasant basic insurance questions.

Interview Question – How would you react to multiple people asking you to rush a project.   View Answer

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2 people found this helpful

No Offer

Negative Experience

Easy Interview

Account Manager Interview

Account Manager
Hartford, CT

I applied online and the process took 2 months - interviewed at Travelers Companies in October 2009.

Interview Details – Interview process was long. Went back 2 times and interview was very basic and not very in depth. This was for an Account Manager position. I was told 4 openings but 110 applicants. Odds were not in my favor. The impression I got at both interviews was that they already had 4 people in mind as they did not ask many questions and focused on explaining the job vs getting to know me and what I could offer skill wise. When it was my turn to ask questions I could sense the 2 managers were not interested. Wandering eyes, did not take any notes, and a genuine disinterest in me. So I'm not sure why I was called back for a 2nd but I gave it my all thinking I could "sell" myself more but I kept getting cut off by one manager. To be honest after the manager told me about the salary range/non-exempt status it lost my interest anyway.

Initial contact was made by phone by HR. 2 weeks later HR called to set up an interview. Another week later went in for interview. Week and a half later got a call to come back in. 2 weeks passed after 2nd interview I followed up with the recruiter by voice mail. No response. At this time I knew I did not get the job but still wanted to follow up, so waited another week and left another VM. No response. I basically moved on but I did finally get a call back from HR explaining that there were originally 10 candidates then narrowed down to 6 "strong" final candidates which I was apart of but not chosen to be hired. Maybe its just a sign of the times but I felt this process was way too long and the non-responsiveness is something I've not experienced yet until now. I did secure a position with a different property casualty company (not as large) just recently with a much higher salary doing probably the same job. I say everything happens for a reason.

Interview Question – Honestly do not recall. There really were not many questions for me at all. Managers focused on talking about the position vs getting to know me.   Answer Question

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