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Travelers Companies Claim Representative Trainee Interview Questions & Reviews

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Web: www.travelers.com | HQ: Hartford, CT

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 5 ratings

2.2

“Easy” Interview

Interview Experience [?] Based on 5 ratings

Positive	100%
Neutral	0%
Negative	0%

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1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2011 (took 5 weeks)

Started with a 1 on 1 interview, then a 4 hour skills test, followed by a day interviewing with the unit manager, regional manager, and HR. Also spent about an hour with a Claim Rep to ask any questions and get to know the job better. After that I waited 3 weeks for an offer. Smooth interview process, just annoying that I had to wait 3 weeks after the last interview to be contacted.

Interview Questions

How would you plan your day

Answer Question

How often do you like to be in contact with your manager

Answer Question

Negotiation Details

No real reason to negotiate. The pay is great for a Trainee job and the PTO as well as the benefits are good.

Other Details

The interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Apr 2011 (took a day)

Was called in for an on-campus interview after applying online. Very typical interview with a lot of what if questions. Went through my work experience on my resume one by one. Laid back and not stressful. Thought it went well, but never got a call back for a further interview.

Interview Questions

How do you stay organized?

View Answers (1)

Other Details

I got the interview through a College or University and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2011 in Reading, PA (took 5 weeks)

Phone Interview, Aptitude Test, then a couple panel interviews and one interview with someone from local upper management

Interview Questions

Name a time when you had to negotiate with someone, and how did you handle it?

Answer Question

Other Details

I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

View Comments (1)

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Oct 2010 in Buffalo, NY (took 1 week)

First, a group of candidates are gethered to take on-line test. Not difficult, mainly for claims-related reading comprehension questions in multi-choice form. The test took around 4 hours. A week later, I had a behavior interview with two managers.

Interview Questions

Describe the experience when you have deal with a rude customer.

View Answers (2)

Other Details

The interview consisted of a Group/Panel Interview and a Skills Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2008 (took 1 week)

I got a call from a recruiter who interviewed me on the phone, I then was called by the local office and scheduled an interview. During the interview I met with three supervisors who interviewed me. I was later offered the job on the condition that I pass a background check and drug test.