Travelers Companies Claims Adjuster Interview Questions & Reviews
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Updated Apr 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings 
“Average” Interview
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Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 Travelers Companies Interviews | Sort by |
Claims Adjuster at Travelers Companies
Posted Apr 24, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 2 months)
The entire hiring process takes a long time. Phone interview was first. Person was very nice and tried to make you comfortable. They asked you questions and wanted you to give the definitions about the policy and some different types of coverages. Some coverages which may not be a part of the job you are applying for. Then you wait a while and someone contacts you to set up they skills test. Skills test is common sense, listening, proofreading, math skills and reading charts as well as a typing test. You find out if you passed in 1-2 weeks. I was called in for an interview. Was interviewed by two people who more interested in asking difficult questions rather than the actual details that mattered. Sent a follow up thank you letter and in 2 weeks received a generic e-mail stating I did not get the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Nov 26, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Walnut Creek, CA (took 2 weeks)
the first interview was done by a national recruiter who the send your resume to the regional recruiter
if the regional recruiter likes then he sets another phone interview.
if you pass that then there a panel interview.
for bilengual position they will test you right away
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Sep 20, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took 4+ weeks)
I applied online, 2 days later I received an e-mail asking when I would be available for a phone interview. The phone interview went fairly well. The interviewer asked questions about my background and told me about the position and asked how I thought that I would be a fit for it. About 3 days later I received a phone call asking to schedule a time when I could go take the assessment test for the position. The test was a 7 part test consisting of Math, Geometry, Basic reasoning skills, English, Grammar, and a data input test.
Another two days passed and I received a phone call letting me know that I passed all 7 parts and qualified, they scheduled me for an interview with two managers the following week. The interviewers asked all behavioral questions. The week following the interview I received another call inviting me back for a final interview with one of the upper managers. I have not yet attended this interview but am hoping that they offer me a position afterwards!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Jun 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 2 days)
Wanted to know my background. Asked general questions about what is the highest amount of a claim I have paid. What is the highest authority I have had to settle claims. What a declaration page was. How do you handle an irate customer. What happened the last time a claim went south.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Sep 7, 2010 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2010 (took 2 days)
First step, job fair with questioner and follow-up interview with a recruiter that had come in from Conn. home office about 13 people. While they reviewed the initial process they had someone explain the professional development process within the company. Back a week later for skills assessment. testing. 7 modules, 2 with a computer and 5 on math, verbal, and psych evaluation. I received a call the next day and set-up an interview for the following week. All the people I have met with are professionally casual and pleasant. It makes me believe that I would fit well.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Aug 20, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Sacramento, CA (took 2 months)
I received a call for a phone screening a month after applying, completed that, took the skills assessment test, and was called two days later for a 3 part interview. The questions were mostly behavioral and about resume and am waiting to hear back. Seems like a great group of people to work with! I'm hoping for the best...
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Aug 12, 2010 — 2 of 2 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 (took 5 weeks)
I received an email from Travelers after applying online. I was invited to attend an "Open House" where I could learn more about the company and the type of jobs they were trying to fill. I attended along with about 30-40 other people. We were given information about Travelers in small groups. Then we were interviewed one-on-one. As we left, we were told whether or not we would be invited to attend the Testing Step of the process.
A week later, I spent 3-1/2 hours taking the tests and, while the tests seemed a bit difficult in the math and geometry area, I still felt I did well on them.
About a week after the tests, I got an email saying I had passed them and that Travelers would like to set up an interview with the Hiring Manager and HR representative. I assumed since I was meeting with the "Hiring" Manager, they were going to offer me some type of position.
When I arrived, there was a little confusion about who I was supposed to meet with. However, I found that I was to meet with two very nice employees, one of whom was a manager and the other someone in a similar role to what mine would be. They asked a lot of questions about challenges and solutions that I had experienced in my past jobs. When I was done, I was told that I wasn't going to meet with the HR person after all; there had been a change in schedule.
When I left, I was told that the HR person would call me the following week. After not hearing from anyone for a week, I tried to call both the original recruiter and the HR employee. Neither one returned my call. I was disappointed that after all of these positive experiences, where I thought I was doing so well, I was left in limbo with no communication from anyone.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Jul 29, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2010 (took 4+ weeks)
This company has poor communication skills. Fails to notify applicants of the outcome of interviews. Just plain rude. If an applicant takes time to consider this company as a potential employer, they could at least spend enough time to send an email to notify regarding the outcome of testing and interviews.
Other Details
The interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Jul 2, 2010 — 2 of 2 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Columbia, SC (took 2 weeks)
Phone interview, Skills test, 1:1 interview, and a group interview makes this a lengthy process. The final interview it most important which requires 2 years of previous performance reviews.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted May 17, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 (took 5 days)
company called completed phone inteerview then set you up for interview
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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