Travelers Companies Claims Adjuster Interview Questions

Updated Jul 9, 2015
17 Interview Reviews

Interview Experience

Interview Experience

43%
31%
25%

Getting an Interview

Getting an Interview

90%
6%
3%

Interview Difficulty

3.2
Average

Interview Difficulty

Hard

Average

Easy

17 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Claims Adjuster Interview

Anonymous Employee in Charlotte, NC
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 3 weeksinterviewed at Travelers Companies (Charlotte, NC) in March 2014.

Interview

I interviewed a couple times here. Recruitment process is disorganized and don't expect any follow up whatsoever after the interview. Interviewer himself in so many words said the company is not very diversity friendly and has struggled to add diversity to their Charlotte office. Charlotte is a very diverse city with several universities in the vicinity, so to me that says something.

Interview Questions

  • They ask standard questions and some "tell me about a time" when type questions. The questions are related to customer service, problem solving, and basic ability to make decisions.   Answer Question

Other Interview Reviews for Travelers Companies

  1. Helpful (4)  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Travelers Companies.

    Interview

    sent in my resume, got a call from HR in about 3 week for an telephone interview. Next set up a face to face meeting with several managers.

    Interview Questions

    Negotiation

    gave me an offer and no negotiation

  2. Helpful (5)  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Overland Park, KS
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Travelers Companies (Overland Park, KS).

    Interview

    applied through company website. completed a phone interview. attended job fair and interviewed with a few people. took a half day from work to complete their exam which took a few hours. interviewed with 2 more people. waited 30 days for the joke of a background check. received offer

    Interview Questions

    • Time me about a time when you had to deal with a difficult customer   1 Answer

    Negotiation

    not open to negotiation.

  3. Helpful (1)  

    Claims Adjuster Interview

    Anonymous Employee in Houston, TX
    No Offer
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Travelers Companies (Houston, TX).

    Interview

    Applied online then received a phone interview. A few days later they called me in for a face to face interview. Everyone was very nice and welcoming. Made me feel comfortable. I have had a follow up interview, a chance to observe what a claims adjuster does on a day to day basis and I have another meeting this week.

    Interview Questions

    • What is your biggest failure and what did you learn from it?   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Claim Adjuster Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Travelers Companies in April 2012.

    Interview

    The interview process was pretty simple but did take some time. Received initial call and ran through the questions typical interview questions. Requested a follow up phone interview, and then an in person interview. The whole process took about 3 months which was pretty disappointing but did get the job.

    Interview Questions

    • Asked about a time when I dealt with a difficult person.   Answer Question
  6. Helpful (1)  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Hartford, CT
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 7+ monthsinterviewed at Travelers Companies (Hartford, CT) in November 2011.

    Interview

    multiple face to face interviews, phone interviews. After having applied for the job, I spoke to the manager on the phone. Then we met in person at a coffee shop. After a couple of months I went to the office for 2 interviews. So after 7 months of waiting I received an offer.

    Interview Questions

    • tell me about a time where you had an unhappy customer that contacted your manager and how did you resolve the issue   Answer Question
  7.  

    Claims Adjuster Interview

    Anonymous Employee in Walnut Creek, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Travelers Companies (Walnut Creek, CA) in November 2011.

    Interview

    the first interview was done by a national recruiter who the send your resume to the regional recruiter if the regional recruiter likes then he sets another phone interview. if you pass that then there a panel interview. for bilengual position they will test you right away

    Interview Questions

  8. Helpful (2)  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Sacramento, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Travelers Companies (Sacramento, CA) in September 2011.

    Interview

    Phone interview first, then in-person interview, then assessment test, then another interview with upper management, then a peer interview, then an interview with HR.

    Interview Questions

    • Describe a time when you had to make a difficult decision   Answer Question

    Negotiation

    No negotiation

  9. Helpful (2)  

    Claims Adjuster Interview

    Anonymous Employee in Sacramento, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Travelers Companies (Sacramento, CA) in August 2010.

    Interview

    I received a call for a phone screening a month after applying, completed that, took the skills assessment test, and was called two days later for a 3 part interview. The questions were mostly behavioral and about resume and am waiting to hear back. Seems like a great group of people to work with! I'm hoping for the best...

    Interview Questions

  10. Helpful (2)  

    Claims Adjuster Interview

    Anonymous Employee in Columbia, SC
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Travelers Companies (Columbia, SC) in June 2010.

    Interview

    Phone interview, Skills test, 1:1 interview, and a group interview makes this a lengthy process. The final interview it most important which requires 2 years of previous performance reviews.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.