Travelers Companies
3.3 of 5 618 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Claims Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

25%
25%

Interview Experience 

0%
75%
25%

Interview Difficulty 

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Claims Interview

Claims
Dallas, TX

The process took 1 week - interviewed at Travelers Companies in March 2010.

Interview Details – Phone interview consisted of basic questions based off of my resume and simple yes or no questions pertaining to job.

Interview Question – Tell me about a time when you had to deal with an unhappy customer. How did you make that customer happy?   Answer Question

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2 people found this helpful

No Offer

Negative Experience

Easy Interview

Claims Interview

Claims

The process took 2 months - interviewed at Travelers Companies in August 2010.

Interview Details – Very disappointing process. First interview was a phone screening in early August, 2010. Received a call two weeks later for an in-person interview. Interviewed with two managers on Sept 1 and I feel it went extremely well. Was told at that time a decision would be made and I'd hear either way in 2-3 weeks. The very next day, they called me to schedule a 2nd interview. As you can imagine I was very hopeful at that point because of the quick call back! Had 2nd interview on Sept 7 and that also went very well. It was with a panel of 3 people at the same time. I was also told at that point it would be another 2-3 weeks before a decision was made. I followed up via phone call 5 weeks after the first interview and left a message for an HR person. To this day, I have received NO reply whatsoever. It has now been over 6 weeks and I have not received a response either way. They are continually posting the position as a new opening on various employment forums. I can only assume I need to move on and forget about Travelers. It's unfortunate that such a large company with a good reputation wouldn't have enough common courtesy to return a phone call or at least tell a strong candidate they weren't chosen so they could move on!

Interview Question – Give an example where you faced a challenge, what was it and how did you resolve it?   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Average Interview

Claims Interview

Claims

I applied through an employee referral and the process took 2 weeks - interviewed at Travelers Companies in July 2010.

Interview Details – I have my final interview tomorrow and so far so good. The first interview is a phone interview which last about a half hour. The second step is to take a 7 part test, which is kind of difficult. Now I am going for my final interview and will update after I'm done.

Interview Question – I haven't received the interview yet, i will be updating shortly.   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Average Interview

Claims Interview

Claims

I applied online and the process took 3 weeks - interviewed at Travelers Companies in September 2009.

Interview Details – Telephone Interview consisted of general background questions & a verbal quiz of sorts involving various insurance terms. Then had to go in to take a 3 hour assessment exam. Interview was scheduled to be with 1-2 people but ended up with a panel of about 6 people.

Interview Question – Have I ever had an employee absolutely refuse to perform an assigned task.   View Answer

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