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Travelers Companies Claims Service Representative Interview Questions & Reviews

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Web: www.travelers.com | HQ: Hartford, CT

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

3.3

“Average” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	33%
Negative	0%

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3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2011 (took 2 weeks)

I received an email requesting me to attend an open house for a claims service representative position that they had open. I attended the open house, which consisted of a quick one on one interview and a typing test. At the end of that first interview, they eliminated those who did not pass the typing test. Next, I was called in for a skills test which was 3 hours long. After that, I was called in for another in person interview with a manager but received no offer after that.

Interview Questions

Was there ever a time when you had to deal with a difficult manager and how did you deal with him or her?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2010 in Buffalo, NY (took 3 weeks)

The Interview process started out with a phone interview, then a 4 hour skill and intelligence test. If you pass there is a 1:1 interview that lasts about an hour to 2 hours. They then call you with the offer.

Interview Questions

What do you see as your most valuable skills that you possess that will contribute to this company

Answer Question

Negotiation Details

As it is an entry level position, there is not a whole lot of ability to negotiate, and the salary and benefits they offer as well as the large amount of vacation time make it mostly unnecessary. Negotiating the actual hours and days you work is your best option

Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2009 in Dallas, TX (took 5 days)

The phone interview was pretty easy. The skills test was challenging but not too bad. The one on one was the standard interview with pretty generic questions.