Travelers Companies Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Claims Representative (28)
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- Customer Service Representative (13)
- Account Manager (10)
- Underwriter Trainee (10)
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- Claims (4)
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- Project Manager (2)
- R&D Intern (2)
IT Risk Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Travelers Companies.
Interview Details – I was called by the HR Recruiter, had an initial 30 minute screen. Recruiter was heavily focused on my salary requirements which I consistently reassured I was negotiable. I then had a 30 min conversation with hiring manager, who was very open and informative. Sounded like he was trying to hire and groom a person so he could retire soon. I then went for in person interviews. All went well - very skill focused rather than behavioral, except when interviewed by HR representative. She was very open and communicated the company had a lot of professional development opportunities. The VP interview was different. I felt like this person was threatened by my experience. Tried to give me a pressure interview which I answered calmly and thoroughly. All and all, the interviews were fine except for the last one where I don't believe I would have done well working for the VP which I think would've happened if the hiring manager retired. The company is old school - old technology which was unsettling. Looks like people have been there for 20+yrs on average. Could be good, could be bad. In the end, the HR rep called and told me it was between me and another candidate and they decided not to choose either but to re-post the position...makes you wonder how decisions are made within the company.
Interview Question – All skills based related to my previous experience. 'Tell me about yourself" is always the opening question... Answer Question
Very Easy Interview
Account Manager Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 months - interviewed at Travelers Companies in March 2014.
Interview Details – I applied for this position on 02/23/14. I received an email from the recruiter on 03/21/14 to set-up a phone interview. I had the first phone interview on 03/25/14 with the recruiter. On 04/16/14, I had the 2nd phone interview with the hiring manager. I was invited for an on-site interview on 04/28/14 with the hiring manager. The interview took an hour and most of the questions were behavioral. On 04/29/14, I received an email from the recruiter requesting another on-site interview with the regional leader. I had the last interview on 04/30/14, to discuss the account manager position in depth and a few behavioral questions. I received a phone call from the recruiter on 05/05/14 with a contingent offer pending background and drug test. The background and drug test came back on 05/12/14 and I am clear to start in two weeks
Interview Question – The interview process was easy and everyone was EXTREMELY nice. Answer Question
Negotiation Details – The salary was way more than I thought and I was excited to accept it
Inside Sales Representative Interview (Positive Experience; Average Interview)
I applied online - interviewed at Travelers Companies in April 2014.
Interview Details – The hiring prices went fairly smoothly. From the time I applied, to the time I was offered the position, was probably about 3 weeks. There was a phone interview, 2 assessment tests, then the interview with the hiring team. The interview questions were fairly easy. I was offered the position about 4 days after my interview.
Interview Question – None comes to mind. Standard questions. View Answer
Sourcing Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Travelers Companies in June 2013.
Interview Details – After the job posted I sent in my resume and received a 5 person interview.
Interview Question – The most difficult question was tell me how you negotiate with a difficult supplier. View Answer
Intern Interview (Positive Experience; Easy Interview)
I applied online and the process took 4 weeks - interviewed at Travelers Companies.
Interview Details – Resume, Cover letter, pretty standard hiring process. Very helpful website. Interview was set up after a couple of weeks.
Interview Question – Questions were all behavioral--pretty straight forward. Everyone was very nice Answer Question
Insurance Service Representative Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Travelers Companies.
Interview Details – Applied online received a call within two weeks, emailed and had to do a skills test that consisted of answering questions for various "companies" by using the tabs with said companies policies and procedures (some other testing typical with customer service rep positions) did a 30 minute phone interview, invited to do a site interview, went to site interview and interviewed with hiring manager and supervisor in servicing department, after about a 15-20 minute interview did a second interview with another servicing department manager, was told would take one week to find out yes or no, called back the next day and offered position, went through background check (including credit, education, employers, and salary), also did drug test
Interview Question – Nothing unexpected, typical what would yo do in this or that situation, tell me about a time when... View Answer
Senior Director Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 2 months - interviewed at Travelers Companies in October 2010.
Interview Details – Travelers is not well thought of for its hiring practices/processes specific to efficiency/duration of time. With that said, I actually got lucky and was hired in about two months. The interviews and interviewers were fair and had positive intent. The communications prior to the in-person interview was fine too. Once, in Travelers, I find internal movement very difficult.
Interview Question – I really can't think of one. The questions and the planning around covering different competencies were very good. Answer Question
Negotiation Details – I really didn't need to negotiate -- they offered a higher salary; sign on bonus and more vacation than my prior employer.
Return to Work Case Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 3 months - interviewed at Travelers Companies in February 2014.
Interview Details – Applied online in January. Recieved call back for a phone interview at the end of January and was informed I was a strong candidate with exactly the background they were looking for and my resume would be forwarded on for a face to face interview. Heard nothing back and assumed I had not been moved on. Was called in for a face to face interview with two hiring managers at the end of February. Interview went great and after the interview they asked me to sit with an employee and shadow them for an hour. This also went well and I really liked whatb I saw. Hiring manager told me they would be making their decision the next week. Heard nothing for three weeks and again assumed I had not gotten the position. Then I got a call from the hiring manager informing me they had gotten a lot of resumes but I was still one of their top candidates and to "sit tight". Heard nothing for another two weeks and was then called back by hiring manager and asked to come in for a second interview. They had said nothing about a second interview in the previous phone call or first interview. Went in for second interview and was told I would be interviewing with two different hiring managers. Interviewers were very unfriendly and monotoned and acted like they did not want to be there. Completely different atmosphere from the first interview. Was informed they would be doing more interviews over the next two weeks to narrow down the field of candidates again and would then bring candidates back for a third interview with human resources. Assumed they did not like me but on the way out the hiring manager told me again that I was still one of their top candidates and I did a great job on my second interview. Heard nothing for another two weeks. Got a phone call today from hiring manager that they would not be moving me forward in the interview process and no explanation why. I have a masters degree and strong experience in this position. The employee I shadowed for an hour told me they did not have a degree and their background was a work out trainer. So I can only assume I was not moved on because I was overly qualified for the position. The whole process took three months. Complete waste of my time.
Interview Question – Interview questions at both interviews were behavior style questions and read from a packet. The interviewers took turns answering the questions and the wrote down my answers in the packets. Standard interview questions, nothing too difficult. Answer Question
Commercial Account Manager Interview (Neutral Experience; Average Interview)
I applied through a recruiter and interviewed at Travelers Companies.
Interview Details – Very friendly; most questions deal with behavior and scenarios rather than skills
Interview Question – What is a misconception others have of you? Answer Question
Underwriter Trainee Interview (Positive Experience; Average Interview)
I applied through college or university - interviewed at Travelers Companies in March 2014.
Interview Details – First round interview, laid-back interview process.
Interview Question – Why underwriting? Answer Question
Interviews for Top Jobs at Travelers Companies