Travelers Companies Interview Questions & Reviews
Updated May 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 170 ratings |
Interview Experience [?] Based on 170 ratings
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Claims Adjuster Trainee at Travelers Companies
Posted Dec 2, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Washington, DC (took 3 days)
So I went to a career fair to meet with these people and I made a good impression there and they asked me to fill out their online application. I already had and a day or two later someone from out of state called to set up a phone screen for a week later. The phone screen was an overview of the position and some questions about my resume. I think this was mostly to make sure I knew what I was applying for the position is somewhat rigorous with some non traditional hours and travel. I was well aware and communicated that over the phone. After that I was contacted for a skills test/IQ test at their area office. The test consisted of pattern recognition, geometry, spatial recognition, and interpreting policies. The last bit they had you edit an excel spreadsheet and compose a letter to an angry customer to whom a claim was denied. The test wast timed so there was some pressure there and I didn't get to the last one or two questions on a few of the sections. They give you the formulas for the math in the test, but make sure you know them before going because going back to look up a formula will waste a ton of time. I wasn't sure on a section or two, but apparently I did alright and I was invited back a week later for an interview with two people. It was a behavioral interview that focuses on ethics, difficult situations, and problem solving. I was just out of school and I didn't have too much to go on in terms of actual ethical dilemmas. There was very little flow to the conversation because they read from a packet of HR sanitized questions and wrote down my answers. There was pressure to be short with my answers so I didn't feel like I got a chance to explain very much. The second part of the interview had me talking to one of the reps. He was a six year veteran and he seemed to be someone most people in the office looked to for guidance. He went over the details of his daily routine and talked about the things on his list and he answered my questions told a story or two and showed me out. I waited two weeks to hear back then called to confirm my suspicions and received no response to my message. I took another offer and that was that.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
More Travelers Companies Claims Adjuster Trainee Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Agency Development Specialist at Travelers Companies
Posted Nov 28, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Richmond, VA (took 3 days)
I don't know what to think exactly. I got an e-mail back very quickly to schedule a phone interview. I appeared to fit the desired background criteria and the initial phone interview seemingly went well but it has been about a month with no feedback of any kind.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Travelers Companies
Posted Nov 26, 2011
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Walnut Creek, CA (took 2 weeks)
the first interview was done by a national recruiter who the send your resume to the regional recruiter
if the regional recruiter likes then he sets another phone interview.
if you pass that then there a panel interview.
for bilengual position they will test you right away
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview and a Group/Panel Interview.
More Travelers Companies Claims Adjuster Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Information Systems Specialist at Travelers Companies
Posted Nov 22, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 2 days)
The interview lasted 45 minutes. I was very prepared. I had researched the company in detail.
The conversation was candid, but professional.
I suggest for phone interviews to know every detail of any and all transferable skills and focus on those.
The questions were very technical. It was more focused on the skills than whether or not I would be a good fit in the organization.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Claims Representative at Travelers Companies
Posted Nov 19, 2011
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Louisville, KY (took 2 weeks)
So far I was contacted by a representative to set up a phone interview and contacted promptly at the time specified. The phone interview did not last too long, approximately 15 minutes and then I was scheduled to take an exam a week later. Not a very difficult test at all. Basic match, perception, cognitive ability...I was contacted the very next morning saying I did well and scheduled for a 2 member interview next week.
Interview Questions
Other Details
The interview consisted of a Phone Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Total Loss Claims Representative Trainee at Travelers Companies
Posted Nov 15, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Charlotte, NC (took 2 weeks)
Phone interview was was simple, basic questions about your past. "Testing" was long with 8 parts to it including Math, typing, pattern recognition (checking addresses vs a master key for errors), listening skills, personality testing and basic insurance knowledge (such as reading guidelines and then answering questions). It really wasn't too difficult but it is a lengthy process that will wear you down quickly. I know that it says "IQ Test" but it really isn't one. If you can follow directions and read them carefully you will be fine. Next step (which I am currently waiting for) is for them to call back if you passed the test and will be some type of interview. I will update as time goes on.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Travelers Companies Total Loss Claims Representative Trainee Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Information Technology Internship Program at Travelers Companies
Posted Nov 15, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 weeks)
I first had a phone interview which lasted about 30 minutes and asked some general behavioral questions. After the phone interview I was invited to come to their office for an interview day. The interview day consisted of four 1:1 30 minute interviews as well as a tour and a general information briefing.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Human Resources Internship at Travelers Companies
Posted Nov 17, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
The culture at Travelers is very collaborative and they have a great internship program in place. All the interns live together in townhouses and work on projects together. It seemed like a great working environment. The interview was pretty hard.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
FMLDP at Travelers Companies
Posted Nov 15, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took a day)
Basic phone interview consisted of 10-15 scripted questions.
Please tell me the financial statements and what they consist.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Catastrophe Team Adjuster at Travelers Companies
Posted Nov 10, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Houston, TX (took a day)
The interview consisted of 3 managers. They asked questions about my willingness to travel, about any fear of heights (estimating roof damage is part of the job), and general insurance questions to give me an opportunity to demonstrate my familiarity with property insurance policies. I also was required to demonstrate how I would explain insurance policy provisions to policyholders.
Interview Questions
Negotiation Details
Did not negotiate. Their offer was a fair amount better than a competing company's pay.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?


