TrustCo Bank Corp NY Interview Questions

Updated May 7, 2015
16 Interview Reviews

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  1.  

    Full Time Tell Interview

    Anonymous Interview Candidate in Osprey, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at TrustCo Bank Corp NY (Osprey, FL).

    Interview

    They are more interested in your dress than you. Wear closed toe shoes, tuck in a long sleeve button up with a blazer and you can guarantee you will have a job with Trustco Bank. If you wear a skirt wear pantyhose not tights or leggings. They are concerned about your appearance. No Tattoos or piercings, this is Not a modern job.

    Interview Questions

    • Why are you interested in a career in banking?   1 Answer
  2.  

    Assistant Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience

    Interview

    The day of my second interview at the headquarters in Florida there was only this guy around his 50's, it seemed he took the decision of not hiring me since the moment he saw me, I was in a suit, wearing very nice clothes, shaved and excellent hair but I'm not white like my interviewer. Just to confirm my thoughts, he didn't take any notes from anything, not even papers in hand like formal interviewers, he asked a couple questions not related to the job and the interview didn't even last 8 minutes. He explained what the job would be like and then told me they will decide soon and let me go. He also apologized saying that more people was supposed to be there at the interview but that they were out.

    Interview Questions

    • Why are you so enthusiastic about this job? Probably he asked that because nobody should be enthusiastic about a job where they pay less than mcdonalds.   Answer Question
  3.  

    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at TrustCo Bank Corp NY.

    Interview

    I applied online, and a few days later received an email asking to call and schedule an interview. The interview was scheduled for two weeks later. I had to travel to the recruiter's home base store, which was about 30 minutes away.

    When I arrived, I let the associate at the front desk know I had an interview. She was nice, but extremely laid back. When she called the recruiter to let her know I was there, it seemed like she could have been talking to a friend, not her boss.

    The recruiter came out two to three minutes later. She was nice, shook my hand and took me to an office to do the interview.

    I felt almost cheated of a great opportunity to show off who I am because she was so ready to go home! She spoke so quickly that I barely caught a word she was saying. She kept tripping over her words because she was speaking so fast... She kept apologizing for it and said she was just ready to go home. (My interview was around 4pm)

    I was given a break down of the position and the company. She asked if I read the description of the position and if I had any questions. I asked about the traveling aspect of the job.

    She described that it was a “floating position" where you go from branch to branch helping fill shifts and/or training tellers, or filling in for Store Managers if they are out. She said they TRY to keep travel time within 30 minutes of your home base store.

    Interview Questions

    • You have no previous banking experience. What makes you want to be a part of the Trustco team?   1 Answer
    • What's your preferred salary?   1 Answer
    • How do you handle irate customers?   1 Answer
    • What are 2 key strengths and one area I need to improve on.   1 Answer
    • Where so you see yourself in 3-5 years?   1 Answer
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  5.  

    No Offer
    Easy Interview

    Application

    I applied online – interviewed at TrustCo Bank Corp NY in January 2015.

    Interview

    Applied online, about three days later received an email to call back to schedule an interview. Interview was scheduled for about two weeks later, (the 15th of JAN). Hiring manager was extremely nice. Very informative, spoke a little quick and somewhat in a rush, but seemed very genuine. Was told I would hear back by 10-14 business days. 5 Days later, checked my status online and said yesterday "Credit Check in Progress". No call yet though. Interview was fairly easy. No selling, just some basic questions on your background and work XP, education..etc..

    Interview Questions

  6.  

    Assistant Manager Interview

    Anonymous Interview Candidate in Sarasota, FL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at TrustCo Bank Corp NY (Sarasota, FL).

    Interview

    The process was fast and easy. Now I understand why they don't required more steps into an interview and the hiring process. Don't want to waste money on an employee, since people comes and goes like a McDonald's. McDonalds, probably pays better at this point.

    Negotiation

    They are cheap and don't pay. Is either get what they offer you or keep walking.

  7.  

    Part Time Teller Interview

    Anonymous Interview Candidate in Albany, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at TrustCo Bank Corp NY (Albany, NY) in October 2014.

    Interview

    my first teller job, interview was about 15 minutes long, questions about past employers and how they would describe me, why did I decide to apply for bank job, my education. got called that same day with part time teller job offer $10 per hour up to 27 hours per week

    Interview Questions

    • What useful qualities do you have for bank job?   1 Answer

    Negotiation

    no negotiations

  8.  

    Assistant Manager Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online – interviewed at TrustCo Bank Corp NY.

    Interview

    I was given a call to schedule a phone interview. The day of the interview the call took approximately 10-15 minutes. The woman was very nice. Follow up interview is in person.

    Interview Questions

    • If your current boss was to describe you what would he or she say?   Answer Question
  9.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at TrustCo Bank Corp NY.

    Interview

    I applied online. They called me for an interview a couple days later. Went in for the interview and got a call from them the next day offering me two different positions. process didn't take me very long at all.

    Interview Questions

  10.  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer
    Neutral Experience

    Application

    I applied online. The process took a weekinterviewed at TrustCo Bank Corp NY (Tampa, FL) in April 2014.

    Interview

    first interview was over the phone with NY ( 30 min call) in my case, second one was at headquarters FL with the VP and the President or the FL area.

    Interview Questions

  11.  

    Bank Teller Interview

    Anonymous Interview Candidate in Albany, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at TrustCo Bank Corp NY (Albany, NY) in January 2014.

    Interview

    the first step was to apply online, then human resources will contact you based on experience. they will want to schedule an interview, then they will contact you if the interview went well.

    Interview Questions

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