U-Haul Interview Questions

Updated Oct 17, 2014
Updated Oct 17, 2014
72 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at U-Haul.

    Interview Details

    The interview process was fine. But, after an in-person interview I received an impersonal form letter decline that misspelled my name. After meeting with the interview panel in person, it would have been nice to have received a phone call or even an email from the recruiter. This would have made the process more personal.

    Interview Questions
    No Offer
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at U-Haul.

    Interview Details

    Was recommended by a friend, visited the store with him and helped move some trailers before I got hired. They hired me on the spot, no real interview per say.

    Interview Questions
    • No difficult questions. Once you are in orientation you take a program, if you fail the final test twice you lose your chance at the job. It isn't too hard though.   Answer Question
    Negotiation Details
    They asked what I was payed at my other job and matched it.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Analytics Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Straightforward interview that consisted of two Skype interviews that lasted for about thirty minutes each; containing various questions and situational explorings. Examined by two hiring managers on two separate occasions, allowing opportunity to probe job responsibilities upon hire.

    Interview Questions
    • Experience in group project you struggled with the most.   View Answer
    Accepted Offer
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Pomona, CA
    Anonymous Interview Candidate in Pomona, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at U-Haul.

    Interview Details

    Hiring was smooth and simple. Straight to the point. Company needs people to work. So as long as you can work and listen, you have the job locked in. Get along with all your coworkers that is the main test.

    Interview Questions
    • Can you work nights, rainy days? Do you have reliable transportation? Can you work holidays?   View Answer
    Negotiation Details
    No negotiation besides your schedule.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Started As Work From Home Moving Help NOT SO! (Phoenix) Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul.

    Interview Details

    REGARDING Work From Home Position:
    Applied for one position making $11 hourly...received a phone call a week later, stating the position is not available anymore, but was offered opportunity to interview for another position (Permanent/$11hr). Went to the Phoenix Downtown main headquarters for In-person interview as scheduled....completed an UNPROFESSIONAL/LAID BACK interview inside a cubicle. Recruiter had no idea what the position was about. Had to help her read the script . Was told the the ONLINE TRAINING from HOME class was filled. ....received a call a week later, stating an ONLINE TRAINING class was opening end of month for the same position....I accepted, went to a nearby Uhaul Store to complete my I-9 forms and Direct Deposit, of which I had to complete MYSELF (smh) and took a drug test (urine).

    Once I received my NEW HIRE WELCOME EMAIL, I noticed it was for $8.50 hourly , not $11. I asked the Lead Recruiter about this..and was told that it was for another position (take it or leave it). I needed employment so I took it. I am very unhappy with their unprofessionalism.

    This was not explained effectively.....

    Interview Questions
    • No difficult question. Just ensure that you know how to answer questions about navigating from screen to screen, how to do screen shots, etc. Very LAID back and UNPROFESSIONAL   Answer Question
    Negotiation Details
    I originally applied for E-Sales, then told the only Work From Home position available was E-Moving Help $11 hrly ....then after doing new hire paperwork, was told I am E-Customer Service $8.50 hrly. SMH!
    Accepted Offer
    Negative Experience
    Easy Interview
  7.  

    Systems Administrator Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul in June 2014.

    Interview Details

    My interview was a face-to-face with the Lead System Engineer. I thought it went very well and the HR recruiter told me it went well because I asked to take a personality test right after the interview. After the test I was told to expect an offer letter by the end of the week. That day came and went with no offer or update.

    I did reach out to them by phone twice and email twice. Neither one was answered. What's really upsetting is the fact I was told by the recruiter and the hiring manager that they would contact me if anything changed. I find this highly unprofessional especially from a company such as U-Haul. Its also unprofessional to tell someone to expect an offer if you do not intend to hire them. I understand if something changes but to not keep the candidate up to date isn't right.

    Interview Questions
    • Most of the interview was spent going over my experience and military background.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Program Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul.

    Interview Details

    There was about two interviews that I went through. It was not that had at all. I had a couple of degree's also. It didn't seem to matter. I also felt to be discriminated against.

    Interview Questions
    • While in upper management I realized just how crocked they are.   Answer Question
    Negotiation Details
    I was not able to negotiate much at all.
    Accepted Offer
    Negative Experience
    Average Interview
  9.  

    Center Sales and Reservations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul in May 2014.

    Interview Details

    Applied online and received a call to explain the job requirements and schedule an interview. Interviewed over the phone a few days later. The interviewer and the questions were very casual. More time was spent going over the required hours and my availability than actually having an interview. Was told during my interview that I would definitely find out if I was hired or not within a few days. I was told by the recruiter that I should expect a drug test by the end of the week and several weeks of training starting the following week. Over a week later I still haven't heard anything from U-Haul even after I followed up with email and a phone call. I cannot even get an answer confirming that the interviewer received my emails. I do not expect to hear anything further from the company.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Waco, TX
    Anonymous Interview Candidate in Waco, TX
    Application Details

    I applied online. The process took a weekinterviewed at U-Haul in May 2014.

    Interview Details

    I had two interviews and got hired. Both of the GM's that interviewed me were very knowledgable about UHaul.I was first considered for the Waco Dr location but then I got hired for the Tx Central Pkwy location. Which was better for me because they are a smaller location and dont sell propane.

    Interview Questions
    • The most difficult question I had to answer was about my availbility because I'm usually really flexible with my schedule and they didnt understand how someone could be like that.   View Answer
    Negotiation Details
    I was offered 7.75 at Waco Dr but I got 8.25 at Tx Central Pkwy thats a much better rate of pay
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple interview, few questions, was promoted from within. No drug test unless crash truck

    Accepted Offer

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