U-Haul Interview Questions

Updated Jul 25, 2015
104 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at U-Haul.

    Interview

    Easiest interview of my life. Interviewed over the phone a few weeks after applying. Went into to drop off paper work, drug test, computer test, and then you have the job.

    Interview Questions

    • Typical, why us? Why should we pick you? Tell us about a difficult situation....ect.   Answer Question
  2.  

    RM Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    I had a very positive experience for this interview. It was relatively easier than other interviews I had. I had to tell the manager about myself, work experience, skills, and achievements.

    Interview Questions

  3. Helpful (1)  

    Human Resources Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at U-Haul.

    Interview

    Applied online. Had a quick qualifying phone call with recruiter In person meeting with recruiter and department manager In person meeting with VP of HR. They called and offered me the job pending a background check and drug test

    Interview Questions

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  5. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at U-Haul (Free Home, GA) in June 2015.

    Interview

    The interview process was simple and ask about your computer skills. The HR coordinator sends an email to you and you have to run a speed test on your computer. Once you pass the speed test, she will then set up a phone interview. The only problem is that it was a part time job and only pays 8.25p/hr for the customer service rep and $10.00 for roadside assistance

    Interview Questions

    • 1. Why do you want to work from home? Working from home is more convenient. No traveling to get to work, flexible, cleaner and calm environment with less distractions. It would so much easier to stay on task. 2. Where do you see yourself with this company in the future? “My goal right now is to find a position at a company where I can grow and take on new challenges over time. 3. What makes a successful work from home candidate? It takes discipline, focus, and flexibility. 4. How to deal with certain customer? a. Actively listen to the customer and allow the customer to express their opinions. b. Let the customer know that you understand their concerns c. Advise how you will help the customer by explaining what exactly will take place d. Apologize for inconvenience 5. What is a Url? Where is it located? URL is a web address in which it is located in the address bar. URL is an acronym for Uniform Resource Locator. URL is the technical term for what is often called a "web address". It is the address by which computers and documents on the Internet can be located. A full URL consists of a service name, followed by a colon and a hostname. 6. How do you do a screen shot on a computer? A. Press the "Print Screen" (⎙ PrtScr) key on your keyboard. Paste it is into a Paint file. •Open Paint from the Accessories section in your Start menu. With a new blank canvas open, press Ctrl+V to paste •Click File, then Save b. In Windows 8: WIN button + Prints Screen button. It will save it in a screenshot folder in the picture folder 7. How was my driving record? Good. No traffic tickets in last two years. 8. How much experience do you have that relates specifically to this job? I have experience with working with computers when I started out as a customer service representative. I know the basic fundamentals such as troubleshooting my internet connection and keyboard shortcuts. 9. How do you open up a new tab? Right click on a hyperlink and click on "open in a new tab" 10. Do you know how to download things on to your computer? Yes 11. How do you cut/copy/paste? highlight the text/right click the mouse for options, and select 'copy'/click your mouse again, and select 'paste' To Highlight: Press 'Ctrl' + 'A'. /To Copy: Highlight an area, as shown above, then hold 'Ctrl' + 'C' (For Mac users 'Apple' + 'C'). /To Paste: Click your mouse where you want the text pasted, and then press 'Ctrl' + 'V' (For Mac users 'Apple' + 'S'. 12. How do you identify a hyperlink? A hyperlink is like a shortcut to get to a whole document or internet site by clicking on it. Hyperlinks and highlight normally blue. 13. “Do you have a private, secluded office with a door that may be locked?” Yes 14. Is your internet speed greater than 1mbs?” Yes   1 Answer

    Negotiation

    you do have a choice from the position you applied for or any other position with the company

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at U-Haul (Dallas, TX) in June 2015.

    Interview

    Filled out their on-line application and did their test with Spinning Gears and Tires and if I lift a weight with a rope, what happens, and if I turned the steering Wheel to the right and backed up, which way would a trailer attached to the back turn.

  7.  

    Administrative Assistant Interview

    Anonymous Employee in Houston, TX
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at U-Haul (Houston, TX) in June 2015.

    Interview

    The interview was a face to face interview with the Office Manager. It was held at a typical UHAUL facility in an office located within the general area of the warehouses. I arrived to be interviewed, entering the service office and was directed to the administration office, in the back of the premises. Upon entering, I was greeted by the receptionist and was immediately introduced to the interviewer. We sat in her office, across from one another while the interview took place. Upon leaving, I was told that chosen candidates would be called for a second interview and skills testing. The whole process took less and half an hour.

    Interview Questions

    • Interviewer was very interested in previous work history, stability, duties performed and reason(s) for leaving. The interview was very straight forward. There was not a lot of interest in skills, no skill testing. The interview seemed hurried as there were many candidates scheduled to interview.   1 Answer
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Costa Mesa, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Interview

    A few days after applying online, I received a phone call from the general manager to set up an in-person interview. At the interview, the GM did a brief run through on what the company did, and how the position fit into that. Then he made a final job offer, salary and hours. He also said that he needed a DMV record before finalizing any paperwork.

    Interview Questions

    • How was my driving record?   1 Answer
  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at U-Haul (Phoenix, AZ) in April 2015.

    Interview

    shes asked me into a room, and asked me about my computer, its seep, its server, and about my living situation since i was applying to work from home. she was direct yet friendly and was easy to talk to. you must know the computer questions to get the job but they are fairly easy

    Interview Questions

  10. Helpful (1)  

    E-Sales & Reservation Agent Interview

    Anonymous Interview Candidate in Houma, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at U-Haul (Houma, LA) in April 2015.

    Interview

    Phone/skype interview started with basics confirming work history, internet speed, and quiet office space. We later continued on into questions of how to deal with certain customers ie. irate customers.LATER offer the job and emailed papers to continue the hiring process. Hiring process including completing I9 FORMS drug screening and delivering personal information to the nearest uhaul facility.

    Interview Questions

    • what is a Url? Where is it located?   1 Answer
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at U-Haul in April 2015.

    Interview

    An HR rep called and we talked for about 15 min. She asked me about my previous jobs and what my responsibilities were. She asked about my availability and then some basic computer questions to see how familiar I was. They're basically looking for someone with common sense that can communicate with other people. They want to make sure you can handle customers that are angry with a calm demeanor.

    Interview Questions

    • Where is the start button to your programs on your PC?   1 Answer
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