U-Haul

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U-Haul Interview Questions

Updated Jan 14, 2015
Updated Jan 14, 2015
81 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Started As Work From Home Moving Help NOT SO! (Phoenix) Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul.

    Interview Details

    REGARDING Work From Home Position:
    Applied for one position making $11 hourly...received a phone call a week later, stating the position is not available anymore, but was offered opportunity to interview for another position (Permanent/$11hr). Went to the Phoenix Downtown main headquarters for In-person interview as scheduled....completed an UNPROFESSIONAL/LAID BACK interview inside a cubicle. Recruiter had no idea what the position was about. Had to help her read the script . Was told the the ONLINE TRAINING from HOME class was filled. ....received a call a week later, stating an ONLINE TRAINING class was opening end of month for the same position....I accepted, went to a nearby Uhaul Store to complete my I-9 forms and Direct Deposit, of which I had to complete MYSELF (smh) and took a drug test (urine).

    Once I received my NEW HIRE WELCOME EMAIL, I noticed it was for $8.50 hourly , not $11. I asked the Lead Recruiter about this..and was told that it was for another position (take it or leave it). I needed employment so I took it. I am very unhappy with their unprofessionalism.

    This was not explained effectively.....

    Interview Questions
    • No difficult question. Just ensure that you know how to answer questions about navigating from screen to screen, how to do screen shots, etc. Very LAID back and UNPROFESSIONAL   Answer Question
    Negotiation Details
    I originally applied for E-Sales, then told the only Work From Home position available was E-Moving Help $11 hrly ....then after doing new hire paperwork, was told I am E-Customer Service $8.50 hrly. SMH!
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Systems Administrator Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul in June 2014.

    Interview Details

    My interview was a face-to-face with the Lead System Engineer. I thought it went very well and the HR recruiter told me it went well because I asked to take a personality test right after the interview. After the test I was told to expect an offer letter by the end of the week. That day came and went with no offer or update.

    I did reach out to them by phone twice and email twice. Neither one was answered. What's really upsetting is the fact I was told by the recruiter and the hiring manager that they would contact me if anything changed. I find this highly unprofessional especially from a company such as U-Haul. Its also unprofessional to tell someone to expect an offer if you do not intend to hire them. I understand if something changes but to not keep the candidate up to date isn't right.

    Interview Questions
    • Most of the interview was spent going over my experience and military background.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Program Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul.

    Interview Details

    There was about two interviews that I went through. It was not that had at all. I had a couple of degree's also. It didn't seem to matter. I also felt to be discriminated against.

    Interview Questions
    • While in upper management I realized just how crocked they are.   Answer Question
    Negotiation Details
    I was not able to negotiate much at all.
    Accepted Offer
    Negative Experience
    Average Interview
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  5.  

    Center Sales and Reservations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul in May 2014.

    Interview Details

    Applied online and received a call to explain the job requirements and schedule an interview. Interviewed over the phone a few days later. The interviewer and the questions were very casual. More time was spent going over the required hours and my availability than actually having an interview. Was told during my interview that I would definitely find out if I was hired or not within a few days. I was told by the recruiter that I should expect a drug test by the end of the week and several weeks of training starting the following week. Over a week later I still haven't heard anything from U-Haul even after I followed up with email and a phone call. I cannot even get an answer confirming that the interviewer received my emails. I do not expect to hear anything further from the company.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Waco, TX
    Anonymous Interview Candidate in Waco, TX
    Application Details

    I applied online. The process took a weekinterviewed at U-Haul in May 2014.

    Interview Details

    I had two interviews and got hired. Both of the GM's that interviewed me were very knowledgable about UHaul.I was first considered for the Waco Dr location but then I got hired for the Tx Central Pkwy location. Which was better for me because they are a smaller location and dont sell propane.

    Interview Questions
    • The most difficult question I had to answer was about my availbility because I'm usually really flexible with my schedule and they didnt understand how someone could be like that.   View Answer
    Negotiation Details
    I was offered 7.75 at Waco Dr but I got 8.25 at Tx Central Pkwy thats a much better rate of pay
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple interview, few questions, was promoted from within. No drug test unless crash truck

    Accepted Offer
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at U-Haul.

    Interview Details

    I walked into the store, and a supervisor of the store was there. I talked to him about a job, and he asked me if I had any experience with customer service. I told him my experiences, and he had me take an application test and told me all the answers. Then, he gave me the paper work for a drug test, and sent my papers through.

    Interview Questions
    • Have I had any automotive experience or customer service experience   View Answer
    Negotiation Details
    I was able to negotiate 8.75
    Accepted Offer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at U-Haul.

    Interview Details

    I applied online, as I see now that's the only way to apply, and got a call back within the week. The online application was simply a knowledge/skills test to see if you could handle customers as well as equipment (installing hitches, repairing equipment, re-wiring equipment, etc.) I knew someone who worked at that location and they had already spoke to the manager. When I went in for the "interview", all I did was input my info, name, age, address, bank account number, etc. I started their 1-2-3 Punch training process the next day.

    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Software Developer II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    face to face interview. very professional.

    Accepted Offer
  11.  

    Controller Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul in March 2014.

    Interview Details

    Be prepared to take a Wonderlic test and an accounting test. I met with the former controller who was very generous with her time. Most of the interview was spent discussing the bulk of the job which appeared to be managing the staff. The location was easy to get to. Parking was free. The building was not fancy.

    Interview Questions
    • The entire focus of the interview was on managing the staff. Perhaps my score on the Accounting test was poor and that was all there was left to talk about...not sure.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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