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U.S. Bank 24 Hour Call Center Personal Banker With Selling Interview Questions

Updated Aug 8, 2014
Updated Aug 8, 2014
4 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Average

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24 Hour Call Center Personal Banker With Selling Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 3+ monthsinterviewed at U.S. Bank.

Interview Details

applied in august - but not called in till late october. started class in late November. You'll generally have time (if you're working on a class schedule to give your two weeks notice.

Interview Questions
Negotiation Details
Don't negotiate pay - its taken as a sign of dissatisfaction & ingratiation. Managers do not expect it to happen - and can be very put off when it does.
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for U.S. Bank

  1.  

    24 Hour Call Center Personal Banker With Selling Interview

    Anonymous Interview Candidate in Gresham, OR
    Anonymous Interview Candidate in Gresham, OR
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Bank in November 2013.

    Interview Details

    After filling out an online application I was contacted within about 2 weeks. Then there are 2 interviews that are conducted. First is with the HR Manager. The questions are pretty basic. Things like what qualities can you offer, what's an ideal work environment and most important, sales history. This is a sales job. If you impress the manager you are called back to meet with a manager from the sales floor. They ask about your job history and you do 2 role plays. They give you a paper to read over for a few minutes while they leave the room. After a few minutes go by the phone rings and you answer as if you are a sales agent. The role plays deal with the information that was listed on the paper you were given to study. Its important to read the information and be as smooth as possible with the answers. After the 2 calls they come back into the room and discuss your responses. They pretty much let you know if you have the job from there. If hired you go through training which is about a month and a half. At that point, you still won't truly see what you have signed up for. Once you officially hit the floor, things will finally begin to make cents. (pun intended)

    Interview Questions
    • All questions are pretty basic if you have been through interviews before. Maybe "what are your 3 worst qualities". And answering the world famous " why should we hire you over the rest of the competition" without sounding cliché.   Answer Question
    Negotiation Details
    No negotiation. They let you know your work schedule. They ask if it will work for you because it will not change for at least a year. If that doesn't work for you, SPEAK UP. Otherwise you will be stuck with that schedule.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    24 Hour Call Center Personal Banker With Selling Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took a weekinterviewed at U.S. Bank in September 2013.

    Interview Details

    1. Received a call that they received my application and wanted to know if I was still interested. I had to call back about 3 times before I got another call to set up an interview
    2. First interview was with actual HR manager, easy questions about previous experience. Mostly information about the position. Was told would receive a call about second interview
    3. Second interview was 2 days after first. Was with actual manager who's team I would be on. Did not get to pick hours, already decided based on need. Basically asked how I handle difficult customers, experience with selling, why I would be a good fit
    EASY EASY EASY PROCESS!
    Received a call next day with offer and info about training sent in email.

    Interview Questions
    Negotiation Details
    None, very strict starting wage
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    24 Hour Call Center Personal Banker With Selling Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at U.S. Bank in August 2010.

    Interview Details

    I was recruited from another large corporation based on my customer service expereince

    Interview Questions
    Negotiation Details
    I did not negotiate anything
    Accepted Offer
    Positive Experience
    Easy Interview

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