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Web: www.usbancorp.com | HQ: Minneapolis, MN

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Updated May 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

2.2

“Easy” Interview

Interview Experience [?] Based on 4 ratings

Positive	75%
Neutral	25%
Negative	0%

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1–4 of 4 U.S. Bank Interviews

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2010 in Seattle, WA (took 2 months)

The company asks a lot of behavioral questions. They want you to think of specific examples that you have experienced. They also have a HUGE focus on customer service, so drawing from those examples will help. Also, being very competitive helps and showing that in your interview. They want someone that is competitive and aggressive to get sales, they also would like to see from your past job experience in sales and your numbers and what your goals were and if you met/exceeded them.

Interview Questions

Tell me about a time that you experienced a difficult customer, what did you do? Also, how did the experience with the customer end?

Answer Question

Negotiation Details

I would always ask for more. They will try to underpay you and pay you the bare minimum. Take a look at the salary grade and figure out what the midpoint is and ask them to pay you at least at the midpoint.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2011 (took a day)

Basic interview, you could tell the person interview was doing an interview for the first time. She has no idea what to ask plus was not clear about what questions to ask. She was given a set of questions on a paper in where she had to ask 5 questions only.

Interview Questions

gve an example of verbal communication?

Answer Question

Other Details

I got the interview through a College or University and the interview consisted of a Phone Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2009 (took 2 weeks)

Applied online and was called one week later, I interviewed with my prospective Branch Manager and was asked about my previous sales experience. Follow up interviews with district officers were conducted over the phone, clarifying company values and goals. A very pleasant experience. I received an offer via telephone one week after the phone interviews, and was invited to my first day several weeks later.

Interview Questions

In these difficult financial times, many people look to large banks as the "Bad Guys" , what drove you to pursue employment in the financial sector?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2010 (took 2 weeks)

I was contacted by phone after applying online. The experience has been very good so far. First had a one-on-one with the branch manager. Got called back for a 2nd interview with the district manager. Both interviews went very well and both interviewers were extremely professional and friendly. I now have an appointment with a 3rd person. Hopefully this will result in either an offer or further career exploration.