U.S. Bank Interview Questions & Reviews

Interview Details – - Did not receive an initial contact until about 2 months after I applied
- 2 interviews about a week apart, one with the credit manager and the next with the credit manager and his supervisor (senior division credit manager)
- First interview was somewhat casual. I was asked about my educational background and experience. No questions other than the boiler plate questions, it seemed like the manager just wanted to know my experiences.
- Second interview was a little more serious. Senior credit manager asked about how I would approach analyzing a company's financial state and how much I knew about accounting (ie what classes I took and dealing with accounting in my prior work experience).
- Heard back about one week later about their decision

Interview Details – Had an informal interview before they asked me to fly from PA to Minneapolis on my own dime. The interview went extremely well, but after all that they hired an internal candidate.

Interview Details – A recruiter out of downtown Minneapolis called me regarding a Finance position - he found me originally on LinkedIn and actively sought me out by getting my phone number from a co-worker - after he was put in touch with her by calling the front desk for my employer. After having the phone screen the recruiter said he would definitely bring me in and would call me in 2-3 days to set up my first round interview. He n e v e r called. I followed up with a phone call, and later an email. NO RESPONSE. He is completely unprofessional and just plain RUDE. Don't say you're going to call back when you aren't going to. It takes 2 seconds to respond to an email, btw. Pathetic.

Interview Details – 3 interviews, 2 with branch managers, 1 with the district manager. Straightforward, typical interview fluff questions. Questions were of the "Tell me about a time where you were unable to solve a problem and how you felt about that" variety. The primary factor they are looking for is customer service skills, the confidence to get to know the customers and sell products.

Negotiation Details – They like to lowball.

Interview Details – I applied online and completed the online screening on a Tuesday and received a phone call that Friday to schedule an interview for the following Monday. The first interview was a 1:1 interview with the Assistant Manager. The second interview was two days later with the Branch Manager. The third and final interview was a 1:1 with a different Branch manager with a different location. Within four hours, I received a call and was offered the job. I'm just waiting to hear from HR to hear what they are offering to pay, but I am going to accept it eithr way.

Prior to this, I had no banking experience.

Interview Details – I was told that they had a job opening at the branch near me so I went in and talked to the branch manager. It was about a 15 min semi interview she told me to then apply. About two weeks later I got a call from their administrative office and was scheduled trot a panel interview. In that interview was the branch manager where I was applying another branch manager and the district manager. It was basic questions about my work experience and why I should be employed by U.S. Bank. Five hours after the interview I received a call with an offer.

Negotiation Details – It was an amazing offer so no negotiation.

Interview Details – I applied online and received a phone call from the branch manager within a week of application. Branch manager went over the basics of the positions, the sales environment, and duties of the in-store banker. The in-store banker has three roles: teller, personal banker, loan officer. I agreed to a group interview to take place a week later.

The group interview consisted of nine applicants total meeting with one interview facilitator and three branch managers taking notes in the back. The facilitator is only there to conduct the interview, ultimately it was the branch managers who you needed to impress. We started by pairing off for introductions and sharing what we knew about in-store banking and US Bank as a company.

After introducing ourselves, we had a group role play scenario if we were stranded on an island after having only be able to salvage 15 items from our boat. The group had to sort these 15 items (on laminated cards) into priority order. Items included things like rations, fresh water, map, fuel, plastic sheet, netting, etc. This activity seemed to bring out several qualities such as how do you work in a group, are you engaged with your peers, do you lead or follow, what kind of things do you prioritize? The group then presented the final list as a team.

Interview portion consisted of two questions, provide an example of an outstanding customer service and discuss your experience with selling products or services with a sales goal. Each candidate volunteered to respond as we went around the room with the option to not answer if you so desired.

Following the two question interview, the facilitator picked up a variety of common office supplies and placed them at the front of the room. Each candidate had to choose an office supply and sell the item to the facilitator, taking on the role of a salesperson at a store. Items included paper, pencils, pens, crayons, clips, folders, binders, etc. This exercise showed your ability to sell, overcome objections, deal with difficult customers, close a deal, and sell in-store products/service like a credit card. You had to take ownership, pitch the item you were supposed to sell, but also cross sell other products. Don't forget to sell the company credit card.

Once we had pitched our office item, we were asked to step outside and were then called back in to meet with the branch managers who had sat in the back of the room quietly the whole time. These questions were more direct towards your experience such as why do you want to leave your current employer, are you aware that this is a sales driven position, what would you do immediately to improve sales, can you work these hours and these days? How much do you expect to be paid?

At the end of the interview, managers stated that they would be in touch if interested. Received a phone call several days later stating that the position I had applied for had been filled, but wanted to know if I was interested in commuting to a more distant branch. Declined due to drive time, but was told to expect another call from another branch manager closer by. Overall interview was different than usual, but straightforward and honest. Group interview was laid back and allowed you time to craft a good response. Did not feel like a competition against the other candidates, but rather an opportunity to showcase your skill set.

Reason for Declining – Declined due commute distance at a different branch than I applied for.

Interview Details – Very friendly and to the point getting set up. Casual interview process with in depth run down of duties and expectations for timeframe on learning curve etc. Very insightful to daily program and long term outlook. Positive.

Negotiation Details – The offer was firm and fair in my eyes and more so than just salary was great atmosphere, experience, and future growth.

Interview Details – Phone screen with recruiter and then 1:1 interview with hiring manager. The recruiter did not call me at our scheduled time for the phone screen. After waiting 15 minutes I called and emailed to find out the status. She apologized and we rescheduled for later in the day. Typical phone screen asking about my experience, salary requirements, etc. Was called back for an in person interview with the hiring manager. Fairly typical behavior-based interview questions. Hiring manager explained that there would many many follow up interviews if I was to be passed on. She shared that she had to go through 10 different interviews with US Bank before she was hired.

I followed up with the recruiter once a week after my interview and received no response. I followed up two weeks after that and still no response. I was very frustrated with the total lack of response and follow-up on their part.