U.S. Bank
3.2 of 5 1,323 reviews
www.usbank.com Minneapolis, MN 5000+ Employees

U.S. Bank Interview Questions & Reviews

Updated Jul 10, 2014
All Interviews Received Offers

Getting the Interview 

67%
15%
5%

Interview Experience 

66%
23%
9%

Interview Difficulty 

Average Difficulty
386 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Teller I Interview

Teller I

I applied online and the process took 4 weeks - interviewed at U.S. Bank in April 2014.

Interview Details – I applied online and two weeks later I received a phone to schedule an interview. Two days later I had an interview with the district manager. It was a very pleasant experience. After talking for 45 minutes to the district manager, he introduced me to the operational manager. She asked me some additional questions. And 30 minutes later I was out. I had a very good feeling about it

Interview Question – Why banking and why U.S. Bank?   Answer Question

Negotiation Details – No negatiation. I received a phone call from HR department. She asked if I was still interested. Explained me the salary and benefits and then asked me if I wanted to accept the offer.

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Accepted Offer

Neutral Experience

Average Interview

24 Hour Call Center Personal Banker With Selling Interview

24 Hour Call Center Personal Banker With Selling

I applied online and the process took 3 months - interviewed at U.S. Bank.

Interview Details – applied in august - but not called in till late october. started class in late November. You'll generally have time (if you're working on a class schedule to give your two weeks notice.

Interview Question – How much does that cost?   View Answer

Negotiation Details – Don't negotiate pay - its taken as a sign of dissatisfaction & ingratiation. Managers do not expect it to happen - and can be very put off when it does.

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Accepted Offer

Positive Experience

Easy Interview

24 Hour Call Center Personal Banker With Selling Interview

24 Hour Call Center Personal Banker With Selling
Denver, CO

I applied online and the process took 1 week - interviewed at U.S. Bank in September 2013.

Interview Details – 1. Received a call that they received my application and wanted to know if I was still interested. I had to call back about 3 times before I got another call to set up an interview
2. First interview was with actual HR manager, easy questions about previous experience. Mostly information about the position. Was told would receive a call about second interview
3. Second interview was 2 days after first. Was with actual manager who's team I would be on. Did not get to pick hours, already decided based on need. Basically asked how I handle difficult customers, experience with selling, why I would be a good fit
EASY EASY EASY PROCESS!
Received a call next day with offer and info about training sent in email.

Interview Question – Why did you leave your last employer?   Answer Question

Negotiation Details – None, very strict starting wage

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Accepted Offer

Neutral Experience

Easy Interview

In Store Banker I Interview

In Store Banker I
Las Vegas, NV

I applied online and the process took 4 days - interviewed at U.S. Bank in October 2012.

Interview Details – 2-3 interviews. Very personality oriented. No experience was needed.

Interview Question – How would you sell something that you cannot physically hand someone.   Answer Question

Negotiation Details – You got the job at 'blank' dollars an hour, how does that sound?

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Accepted Offer

Neutral Experience

Average Interview

Commercial Banking Portfolio Manager Interview

Commercial Banking Portfolio Manager
Seattle, WA

I applied through an employee referral and the process took 4+ weeks - interviewed at U.S. Bank.

Interview Details – I was recruited by a former boss who wanted to bring additional youth onto the team. After some back and forth I decided that this was the right position for me and I applied.

Interview Question – The most difficult questions were related to financial ratios   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Help Desk Specialist I Interview

Help Desk Specialist I
Portland, OR

I applied online and the process took 3+ weeks - interviewed at U.S. Bank in March 2014.

Interview Details – I received the initial phone screen on 3/19, interviewed on 3/25. Sent a follow up thank you letter on 3/25..didn't hear anything for 10 days, sent the hiring manager a follow up email on 4/3/14, she got back to me on 4/4/14 and told me that the candidates should know the following week. I received the offer on 4/11/14 via phone and I am still waiting for the email to confirm the position.

Interview Question – Nothing difficult, it was a very straight forward and friendly interview, hiring manager and two others. Just be prepared to sell yourself, explain why you would be a good candidate and prepare a solid introduction explaining your background and what you have been doing recently.   Answer Question

Negotiation Details – Didn't negotiate, I knew what the offer was going to be and was fine with it.

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Accepted Offer

Positive Experience

Easy Interview

Universal Banker II Interview

Universal Banker II
Murfreesboro, TN

I applied in-person and the process took 1+ week - interviewed at U.S. Bank in May 2013.

Interview Details – I applied online on a Saturday. I followed up by meeting with the branch manager in person that same day. He was impressed with my promptness, and we scheduled a formal interview for the following week. During the interview, my resume was reviewed and I was given realistic expectations for the job. About one week later I received an offer. I was please to be offered a Univerasal Banker II position. They made sure that my pay would be higher than I was currently receiving at a competitor bank.

Interview Question – How will you make a difference at this branch?   Answer Question

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Accepted Offer

Neutral Experience

Securities Specialist Interview

Securities Specialist

I applied online and the process took 4+ weeks - interviewed at U.S. Bank.

Interview Details – I thought it was a bid unorganized. I had a generally phone interview to start out with. After that I was told I was going to meet the hiring manager for the position. Once I got there I was really being interviewed by three separate managers for three separate jobs all at the same time. This struck me as kind of odd especially since they did not bring this up.

Interview Question – Very basic stuff. The interviewers obviosly had no formal training on how to properly interview. They essentially had a list of our run of the mill interview questions that they ran through one at a time. They were mostly, "Tell me about a time you resolved a conflict with a manager in the past".   Answer Question

Negotiation Details – No negotiation what so ever

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Accepted Offer

Negative Experience

Very Easy Interview

Teller II Interview

Teller II
Kansas City, KS

I applied online and the process took 2 weeks - interviewed at U.S. Bank in April 2012.

Interview Details – Interview with management is too dry. Your expectations are not satisfied but as a large corporation as US Bank you would like to give a shot.

Interview Question – There was no difficult questions. Plain and straight forward. If you are determined person, you would not have any problems answering any questions.   Answer Question

Negotiation Details – There was no negotiation. You can take what they offer or forget about the job.

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Accepted Offer

Positive Experience

Very Easy Interview

Personal Banker II Interview

Personal Banker II
Wickenburg, AZ

I applied in-person and the process took 5 days - interviewed at U.S. Bank in July 2013.

Interview Details – The whole entire interview process took around 5 days. For starters, put in an online application first. After that, I would encourage you to go and speak to the branch manager at the location which you applied at. This bank is a very personal workplace and truly wants to see effort put in by the prospect employee. They want the person who is going to work to get the job, because the job itself is hard work. So try hard and put yourself out there.

Interview Question – Explain a time where you had an unruly customer and how you handled the situation.   View Answer

Negotiation Details – There was a negotiation for 25 cents to be added to the salary per hour and the accepted.

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