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U.S. Bank Teller Interview Questions & Reviews

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Web: www.usbancorp.com | HQ: Minneapolis, MN

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Updated Feb 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 13 ratings

2.4

“Easy” Interview

Interview Experience [?] Based on 13 ratings

Positive	54%
Neutral	31%
Negative	15%

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2009 (took 5 days)

I applied online and got a call from the HR generalist from Milwaukee. The questions asked were pretty general. Tell me about your previous positions. what did you and did you not like about the positions.How would you contribute to US bank if hired? Experience in cash handling and customer service. Then I interviewed with the branch manager who threw lots of behavioral questions at me. Tell me about the time you had to deal with a rude customer, when you experienced a bad customer service and attempted to fix it, tell me about the sales experience and so on. The whole process took about 5 days. Pretty easy

Interview Questions

Tell me about the time you experienced bad customer service. How did you feel? and what did you do to fix it?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Jul 2008 in Minneapolis, MN (took 2 days)

Initial interview was over the phone. It was easy just simple questions like why I was interested in the position and what made me want to work for the company.
Second interview was in person. Asked me a series of questions--went through my resume and asked about specific job experience, asked about any prior sales experience, and asked general questions about cash handling and banking.

Interview Questions

Describe a bad customer service experience and how you handled it

View Answers (1)

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed May 2007 (took 3 weeks)

I met a recruiter on my college campus, forwarded her my resume, and was called by a local branch to interview. Within a few days, I interviewed at the branch. The first interview was with the Assistant Branch Manager, who liked me well enough to skip straight to a second interview with the Branch Manager. At closing, they said they would be in contact with me by a set date, which was two weeks away. They indeed called at the set date, offered me a position, and I started training one week later.