U.S. Bank

  www.usbank.com
Work in HR? Unlock Free Profile

U.S. Bank Teller Interview Questions & Reviews

Updated Jul 24, 2014
All Interviews Received Offers

Getting an Interview  

91%
5%
1%

Interview Experience  

75%
15%
9%

Interview Difficulty  

Average Difficulty
39 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Seattle, WA

I applied online and the process took 4+ weeks - interviewed at U.S. Bank in July 2009.

Interview Details – A lot of sales oriented and customer service experience based questions.

Interview Question – Give an example of when you went above and beyond expectations. How and why?   Answer Question

Negotiation Details – Be honest with what you want.


Accepted Offer

Neutral Experience

Teller Interview

Teller

Interviewed at U.S. Bank

Interview Details – Just one interview pretty standard questions. received a call and about 2 weeks later started working

Interview Question – Why do you want to work for a bank   Answer Question


Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Reno, NV

I applied online and the process took 4+ weeks - interviewed at U.S. Bank.

Interview Details – Apply online, interview at branch with branch and service managers.

Interview Question – fairly straight forward interview, questions about work experience and successes, as well as resume   Answer Question

Negotiation Details – Not much negotiation


Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Bend, OR

I applied online and the process took 5 days - interviewed at U.S. Bank in August 2009.

Interview Details – I applied online at USbank.com/careers. A recruited for the area contacted me for a phone interview. I passed that, and the customer service manager called me to set up a face to face interview with the Branch Manager and himself. That interview lasted about an hour. I got the offer about 2 days later when they came in my then-current workplace. The job offer wasn't as professional as I expected but the interviews themselves were less stressful than I expected. I was able to relax, laugh, and smile. They really liked me and I got the job pretty easily.

Interview Question – I can't remember any difficult questions, they were all the regular questions you would see if you Googled behavioral and situation interview questions.   Answer Question

Negotiation Details – I did not negotiate because the initial offer exceeded my expectations anyway!


Accepted Offer

Positive Experience

Easy Interview

Teller Interview

Teller
Columbus, OH

I applied online and the process took 1+ week - interviewed at U.S. Bank in September 2012.

Interview Details – I filled out an application online and got a phone call the next day. The customer service manager called me to set up an interview time. I explained to him that I had a full time job and couldn't miss work, so he let me come in and interview at 5 pm after they closed. The Teller Coordinator and the CSM interviewed me. The CSM called me the next day to offer me a job. I had to wait about 4 or 5 days to get a call from the HR rep. There were tons of emails and lots of paperwork. I had to make appointments to get finger printed and attend orientation.

Interview Question – It has been several months since my interview but they were very fair questions.   Answer Question

Negotiation Details – I told them I couldn't make less than what I was making at my current job at the time and he gave me slightly more.


No Offer

Neutral Experience

Average Interview

Teller Interview

Teller
Long Beach, CA

I applied online and interviewed at U.S. Bank.

Interview Details – Did an online application and assessment . Three weeks later got a call for an one on one interview.

Interview Questions


No Offer

Positive Experience

Easy Interview

Teller Interview

Teller
Ottumwa, IA

I applied online and the process took 3 weeks - interviewed at U.S. Bank in September 2012.

Interview Details – First, I applied online. Then I was called back about two weeks later asking for an interview at the branch. I had the interview with the Store Manager, the Head Teller, and another manager. The interview went really well and everyone there was so nice and easy-going. I ended up not getting the job because they found someone with more experience.

Interview Questions


Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Sumner, WA

I applied online and the process took 2 weeks - interviewed at U.S. Bank in May 2012.

Interview Details – Long interviews in person, had 4 interviews with managers and district employees.

Interview Question – told me to sell them my purse and to make sure that it gets sold.   View Answer

Negotiation Details – they called back and said that I had gotten the job, and I accepted..


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Seattle, WA

I applied online and the process took 2 weeks - interviewed at U.S. Bank in June 2012.

Interview Details – First received initial phone call and phone interview on the spot. After that, the HR Rep scheduled me for an interview with the District Manager and herself. After successfully completing that interview, I interviewed with the branch manager at the location I was set to work for. I was called back the next day with a job offer. US Bank is big on customer service. If you can identify with that and effectively communicate it, you should be pretty successful.

Interview Questions


Accepted Offer

Positive Experience

Very Easy Interview

Teller Interview

Teller
Bismarck, ND

I applied online and the process took 1+ week - interviewed at U.S. Bank in September 2011.

Interview Details – I applied online and received a call shortly after for an interview. I was told this interview would be with the branch manager, Sales and Service manager, and Lead Teller. I arrived there and it was only with the branch and S&S manager, the interview lasted about 20 minutes and they asked questions like why should they hire me, to name a specific time I had to sell something to someone, and how I approached it. It wasn't intimidating, and it was just like talking about prior jobs with them. They interviewed me Friday morning and said they would call by the following friday, and Monday I received a call with a job offer. The longest process was after being hired having to wait on the background check.

Interview Questions

  • Tell me about a time when you had to deal with an upset customer?   Answer Question
  • Tell me about a difficult time when you had to sell something to someone   Answer Question

See What U.S. Bank Employees Are Saying

 Former Anonymous Employee

Pros: “Great work life balance and some great people.” Full Review

Worked for U.S. Bank? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.