U.S. Cellular Customer Service Representative Interview Questions & Reviews
Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings |
Interview Experience [?] Based on 2 ratings
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U.S. Cellular has 4,696 connections on Glassdoor
| 1–2 of 2 U.S. Cellular Interviews | Sort by |
Customer Service Representative at U.S. Cellular
Posted Jul 30, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Waukesha, WI (took 1 week)
The interview process was a bit daunting. It starts off with a phone interview which the interviewer is very...challenging. I believe the interviewer job is to be difficult to assess how a potential employee reacts to hard situations, however it is very uncomfortable. After the phone interview you are invited to a skills/personality test which lasts approximately 60 minutes. Immediately after the skills test you are notified if you've passed or failed and then invited to a one on one interview with an interview coach same day. Within about 3 days you are notified if you were accepted as a new employee contingent on a successful drug screen.
Interview Questions
Negotiation Details
No negotiation allowed
Other Details
The interview consisted of a Phone Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at U.S. Cellular
Posted Feb 16, 2010
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2008 (took a day)
It was a very short to the point interview that did not really produce a good job match for me and therefore I was not interested in the job.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?


