U.S. Cellular Interview Questions & Reviews
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Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 48 ratings 
“Average” Interview
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Interview Experience [?] Based on 48 ratings
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| 1–10 of 48 U.S. Cellular Interviews | Sort by |
Switch Engineer at U.S. Cellular
Posted Feb 6, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 4 weeks)
First step is a phone screen with the manager. Here basic skills questions are asked to verify ability. Once face-to-face interview is set up, a few weeks have passed. This is multiple interviews with different managers in operations/engineering.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at U.S. Cellular
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Chicago, IL (took a day)
I applied via Indeed.com and they were very quick to respond to my application. I heard back from them within 2 weeks. It was a simple phone interview that lasted about 20 minutes. The interview consisted of behavioral questions. I was told the next round would be another in depth phone interview and if I passed that, the next one would be a site visit.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Store Manager at U.S. Cellular
Posted Jan 16, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Tulsa, OK (took 2 weeks)
Company takes it's interviews very seriously for leadership positions. Had a phone screening, then a two-on-one (challenging, but fun), then another two-on-one (which was easy), Then took a 6 hour skill test on computer and over phone. It tested organization, coaching, prioritization, communication, and decision making. Moved through the process pretty quickly, except for background which was a little slow.
Interview Questions
Negotiation Details
I was satisfied and I did not try to negotiate
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Skills Test.
More U.S. Cellular Store Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Recruiter at U.S. Cellular
Posted Jan 9, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Milwaukee, WI (took 4+ weeks)
I received an email as soon as my application was received. I was then contacted right away regarding the next steps. Throughout the process I was always kept informed and the reruiting team was very pleasant to work with.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Instructional Designer at U.S. Cellular
Posted Dec 15, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 (took 4+ weeks)
Initial communication was submission of resume to the company website. Then contacted by corporate recruiter for initial screening interview. Next was a longer phone interview followed by several telephone interviews with various levels of managers from several locations. I completed 3 in-person 1:1 interviews culminating with an interview with my immediate manager. Throughout the process the recruiter kept in very close touch with me to advise me about the process, next steps, etc.
I thought the process was rather long and involved; I often wondered when the final interview would happen (I went through 8 interviews total by phone and in person).
When I finally saw 2 of the Chicago area offices, I was very impressed by the decor. The HQ office is very well appointed, very clean with ample parking and easy access from expressways. The Bolingbrook office at first took me back: it seemed much less like an office and more like a college dorm with the decorations. I noted the halls were all labeled with candy names, such as Candy Cane Way, 100 Grand Blvd, etc. Conference rooms had soda names: Orange Crush, Cherry Coke, Mtn. Dew.
The people were very friendly and open; they seemed to welcome any and all questions that I had, even encouraging me to ask literally anything I wanted to know. They made me feel very comfortable, allowing as much time as was needed without making me feel like I was "under the gun" to get the interview done in a certain time limit. The people were attentive, talkative, warm and supportive. They exhibited the values of the Dynamic Organization throughout the process.
Interview Questions
Negotiation Details
The negotiation phase was surprisingly easy. I understood at the time of the offer that my primary work location would be Bolingbrook, but some work to be done at the O'Hare office on occasion. Salary was open to negotiation as was start date, time off, signing bonus, etc. Candidates should be willing to discuss anything with the recruiter -- ask for what you believe is fair and come to the table with a specific list of what you want. Identify what is essential vs. what is negotiable.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Store Manager at U.S. Cellular
Posted Dec 15, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 (took 3 days)
Gaining the cooperation of others can be difficult. Give a specific example of when you had to do that and what challenges you faced. What was the outcome? What was the long-term impact on your ability to work with this person?
Please give me your best example of working cooperatively as a team member to accomplish an important goal. What was the goal or objective? What was your role in achieving this objective? To what extent did you interact with others on this project?
Tell me about a time when your coworkers gave you feedback about your actions. How did you respond? What changes did you make?
Describe a project you were responsible for that required a lot of interaction with people over a long period of time.
How have you recognized and rewarded a team player in the past? What was the situation?
Tell me about a course, work experience, or extracurricular activity where you had to work closely with others. How did it go? How did you overcome any difficulties?
Describe a problem you had in your life when someone's help was very important to you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More U.S. Cellular Store Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Manager at U.S. Cellular
Posted Dec 8, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 3 weeks)
The experience was awful: unorganized from the beginning and inconsistent throughout the whole process. Be prepared for a barrage of behavioral based questions, not questions probing reasons you wish to work for US Cellular.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Personality Test.
More U.S. Cellular Sales Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Manager at U.S. Cellular
Posted Nov 22, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in North Conway, NH (took 3 weeks)
I first received a call from a recruiter that conducted an initial screening for the position. A subsequent interview with the recruiter was more in depth and included situational questions such as "Tell me about a time when you had to deal with an insubordinate employee..." Secondary parts to this question included: "How did you correct the solution?" "What steps did you take to follow up on the unsatisfactory behavior?". This interview was largely "scripted" and followed a series of questions that were outlined by corporate. The interviewers were "going through the motions"; however, given the scripted nature of the interview as well as the broad responses to my questions, I knew within an hour that the interviewers were not really interested in hiring me. I came into the interview with nearly twenty years experience in sales, technical support, and software engineering - ten of which included managing employees and/or volunteers. Yet, I felt that the panel had to "go through the motions" to satisfy a corporate mandate. The panel, in my opinion, had already chosen the candidate and wasted my time and theirs.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a Group/Panel Interview.
More U.S. Cellular Sales Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Rwc at U.S. Cellular
Posted Nov 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in Saint Louis, MO (took 5 days)
Online assessment. Phone interview. Interview at business office. Store interview with store manager and sales manager. Once you are hired, you will have 3 weeks of training and then a 1 on 1 skills check test. It is pass or fail. If you fail you are terminated from the company.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
RWC (Retail Wireless Consultant) at U.S. Cellular
Posted Sep 29, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 2 months)
There are 3 interviews with US Cellular. First, the phone interview is very basic to better understand who you are as a person and what you are looking for. There also might be a online test you may need to take. The test is very basic and as long as you answer ethically you should do great. The main interview consists of a one on one or two on one style. The majority of the questions consist of "tell me of a time when". Be prepared to share multiple stories about past experiences with customers and how you resolved issues.
Interview Questions
Negotiation Details
there is little to no negotiation. More or less take it or leave it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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