U.S. Cellular Interview Questions

Updated Oct 12, 2014
Updated Oct 12, 2014
134 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Retail Wireless Consultant Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 9+ monthsinterviewed at U.S. Cellular in April 2010.

    Interview Details

    They contacted me from CareerBuilder, then took 9 months to hire me. I had to create a profile, list everything I've done for seven years. Then, in the middle of the process, they told me that they changed their talent database, and I had to do ANOTHER profile, ANOTHER 70+ question "personality" test, and everything else. I interviewed for four positions, and was told I was being considered for a couple more. But after every single time, I had to contact the recruiter, and I usually got no response for a week after my followup. The responses I did get would be one line emails like, "Did the store manager not reach out to you?", or, "They decided to go with another candidate." In the case of the first one, it took an entire week for the recruiter to tell me that the hiring manager was on vacation. Then it took another week to be told that they had gone with someone else, and there was no further explanation given. After I left\ my last interview, I fully believed that I would be working at one particular store. I was told that this part was just more of a "meet and greet". They kept me waiting for two days, and then the recruiter called me after 6:30PM to tell me that they had hired someone else... but, would I consider yet another job? I took it out of pure desperation.

    Interview Questions
    Negotiation Details
    There is a little room, but in general, I feel that they take so long in the hiring process so that you feel lucky to have gotten the job. In my case, I just took what they offered because I needed something.
    Accepted Offer
    Negative Experience
    Difficult Interview
  2.  

    Retail Area Sales Manager Interview

    Anonymous Interview Candidate in Cedar Rapids, IA
    Anonymous Interview Candidate in Cedar Rapids, IA
    Application Details

    I applied online. The process took 6+ weeksinterviewed at U.S. Cellular in August 2013.

    Interview Details

    Multi-Step interview process. 8 hour assessment (in person), recruiter interview, HR interview, second and third level interviews, and a panel interview.

    The assessment was intense. It's to discover your leadership style under pressure and includes a "workload" of emails that you (physically) can't complete in time. Additionally, there were one-on-one roleplays that went over coaching, peer-to-peer questions, and an upset customer. There's no faking your way through this assessment.

    Interview Questions
    • All questions are "Situation Based" or "Behavioral Based" interview questions. The most difficult was when the interviewer asked - so why should I hire YOU for this position? For example (in no particular order):

      1) "Tell me about a time when you had to develop a leader"

      2) "Tell me about a time that you had to deal with a difficult customer interaction".

      3) "Tell me about a time that you had to work through a progressive discipline process".

      4) "Tell me about a time that you had to deal with a major change".

      5) "Tell me about a decision that you disagreed with, but had to follow anyways".
        Answer Question
    Negotiation Details
    The recruited presented the initial offer. I counted for a significant difference, and received a "okay, we'll do it" response the next day. Don't be afraid to counter-offer - it's expected.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  3.  

    Service Manager Interview

    Anonymous Interview Candidate in Peoria, IL
    Anonymous Interview Candidate in Peoria, IL
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at U.S. Cellular in November 2013.

    Interview Details

    Interview process was performance based. My first interview was over the phone and then moved to 1:1 Questions were all " tell me a time when". U.S. Cellular expects super detailed answers. Places, people names, step by step walk through of what you did and what were the results.

    Interview Questions
    • Tell me a time when you work as a team to accomplish a common goal. What was the goal and what were the results.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
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  5.  

    RF Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at U.S. Cellular in June 2014.

    Interview Details

    I submit my resume online the call me first for a interview schedule, after a week the take my interview. Interview was very much with all technical question. They want to know full details about my past job experience and my depth of knowledge. My interview was for 30 min duration. After 2 weeks they confirm me for this position.

    Interview Questions
    Declined Offer
    Positive Experience
    Difficult Interview
  6.  

    RWC Interview

    Anonymous Interview Candidate in Kinston, NC
    Anonymous Interview Candidate in Kinston, NC
    Application Details

    I applied online. The process took 5+ monthsinterviewed at U.S. Cellular in February 2011.

    Interview Details

    It takes a while so don't apply here if you don't have a job or don't have time to wait. Calling the store you applied to is also a waste of time. They don't even know where you are in the process unless they decide to hire you, so once you apply your application sits in purgatory for a while waiting to be discovered.

    Interview Questions
    • There were allot of personal questions about my family i didn't appreciate   View Answer
    Negotiation Details
    There was no negotiation. It was this is the most we'll offer you, take it or leave it period.
    Accepted Offer
    Negative Experience
    Difficult Interview
  7. 1 person found this helpful  

    Regional Sales Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at U.S. Cellular in October 2008.

    Interview Details

    Ad on an online service, traveled to interview after phone and email interaction. Lengthy interviews. Never heard back after second interview.

    Interview Questions
    • How do you feel about living in XXXXX town? (I did not live there)   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  8.  

    Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at U.S. Cellular.

    Interview Details

    Interview process takes a long time, it took almost three months for me to receive a job after my first phone interview. The general process is a phone interview first, then an in-person interview with the chance of another in-person interview. The interviews will be like no other interview you will have done in the past. The questions are related to previous specific experiences you have had. If you are not specific you will not do well in this interview.

    Interview Questions
    Negotiation Details
    negotiated the base salary
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ monthsinterviewed at U.S. Cellular.

    Interview Details

    Multiple interviews, show excitement for your job position, they want to see if you're a team player, tell them you trust senior leaders, you're ethical.

    Interview Questions
    • You have to sell them something that is not a cell phone.   Answer Question
    Negotiation Details
    I tried to negotiate but they did not budge on their offer.
    Accepted Offer
    Positive Experience
    Difficult Interview
  10. 1 person found this helpful  

    Retail Store Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through an employee referral – interviewed at U.S. Cellular.

    Interview Details

    Long hiring process with many different steps. It can feel like you are getting the run around, but stick it out it is worth it. The interview process is a Performance Based Interview, meaning it is specific to what you HAVE done, not what you WOULD do (no hypotheticals here!)

    Interview Questions
    Negotiation Details
    The original offer was very good, appropriate for my experience but this is not always the case. More recently it seems offers start lower so I would recommend seeing what you can get.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Recruiter Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at U.S. Cellular.

    Interview Details

    Very detailed, behavioral based interview process.

    Accepted Offer
    Positive Experience
    Difficult Interview

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