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U.S. Cellular
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U.S. Cellular Interview Questions & Reviews

Getting the Interview  93 Interviews

70%
8%
8%

Interview Experience  88 Ratings

64%
23%
11%
93 interview experiences
Updated May 6, 2013
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Interview Outcome:   All No Offer Received Offer

Retail Wireless Consultant at U.S. Cellular

Accepted Offer – Interviewed in Chicago, IL Apr 2010 – Reviewed Feb 14, 2011

Interview Details – They contacted me from CareerBuilder, then took 9 months to hire me. I had to create a profile, list everything I've done for seven years. Then, in the middle of the process, they told me that they changed their talent database, and I had to do ANOTHER profile, ANOTHER 70+ question "personality" test, and everything else. I interviewed for four positions, and was told I was being considered for a couple more. But after every single time, I had to contact the recruiter, and I usually got no response for a week after my followup. The responses I did get would be one line emails like, "Did the store manager not reach out to you?", or, "They decided to go with another candidate." In the case of the first one, it took an entire week for the recruiter to tell me that the hiring manager was on vacation. Then it took another week to be told that they had gone with someone else, and there was no further explanation given. After I left\ my last interview, I fully believed that I would be working at one particular store. I was told that this part was just more of a "meet and greet". They kept me waiting for two days, and then the recruiter called me after 6:30PM to tell me that they had hired someone else... but, would I consider yet another job? I took it out of pure desperation.

Interview Questions

Negotiation Details – There is a little room, but in general, I feel that they take so long in the hiring process so that you feel lucky to have gotten the job. In my case, I just took what they offered because I needed something.

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Sales Manager at U.S. Cellular

Accepted Offer – Interviewed in Oct 2010 – Reviewed Jun 16, 2011

Interview Details – Very thorough. Online application, behaviors test then phone interview with a recruiter. After this, I was in a 2 on 1 interview where the questions where very throrough and behavior based. Then did an activitity where I had some tasks to complete w/in a certain timeframe on the computer.

Interview Questions

  • Tell me about a time when you had to give feedback or coach somebody above you?   Answer Question
  • Tell me about a time when you had to complete a lot of tasks in a short period of time and explain how it made you feel.   Answer Question

Negotiation Details – Did not negotiate salary, because I felt it was fair. They were somewhat flexible with the time I wanted to start. It all happened very quickly and they provided temporary housing and moving assistance.

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Retail Wireless Consultant at U.S. Cellular

Accepted Offer – Interviewed in Jun 2009 – Reviewed Jul 2, 2011

Interview Details – It was okay. Had a six week training program and had to pass a test if you don't pass you don't work for USCC.

Interview Question – questions were average normal corporate interview level.   Answer Question

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Customer Service Representative at U.S. Cellular

Accepted Offer – Interviewed in Waukesha, WI Aug 2009 – Reviewed Jul 30, 2011

Interview Details – The interview process was a bit daunting. It starts off with a phone interview which the interviewer is very...challenging. I believe the interviewer job is to be difficult to assess how a potential employee reacts to hard situations, however it is very uncomfortable. After the phone interview you are invited to a skills/personality test which lasts approximately 60 minutes. Immediately after the skills test you are notified if you've passed or failed and then invited to a one on one interview with an interview coach same day. Within about 3 days you are notified if you were accepted as a new employee contingent on a successful drug screen.

Interview Question – if you were having an issue with a peer would you attempt to solve it yourself or get a supervisor involved.   View Answer

Negotiation Details – No negotiation allowed

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Field Technician at U.S. Cellular

No Offer – Interviewed in Longview, WA May 2010 – Reviewed Aug 13, 2010

Interview Details – From the time I submitted the Resume, to the time I was informed a current employee had been offered the job was about 4 months or so.
The Actual interviews were 3 in number, 1 phone with a hiring manager ( a pre-filter to make sure I still wanted the job, and was hirable), 1 phone with prospective manager who was very pleasant, and sounded like someone I would like to work for, and 1 in- person, with 3 department managers.

I was unable to prepare for this new to me interview format. instead of asking the standard questions that you can find on the internet, they asked situational questions.. "have you ever had a co-worker you had problems with, and how did you handle it" More of a what have you done in this situation type of interview, all 3 managers had different questions, but still in the same vein. I had not come across this type of interview, and did not have concrete cut and dried answers for the interviewers. I tried my best, and the person who would be my manager said he liked my Resume, as it had all he needed to know, I was thinking I had a new job. However, the process to inform me that I HADN'T gotten the job took quite a while after the interview, I think because an internal employee applied for the job.
I have to admit, that I was disappointed in the outcome, but I am impressed with US Cellular, and also with the fact they reimburse for the mileage, which I didn't expect. I am still looking for when they hire a similar position in an area I would like to live.

Interview Question – Have you had a co-worker you had problems getting along with, and how did you handle the situation   View Answer

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Engineering Manager at U.S. Cellular

Declined Offer – Interviewed in Feb 2010 – Reviewed Jan 24, 2011

Interview Details – Applied in Oct 2009, received a call end of Nov 2009. First phone interview was in early December and was followed up with 2 more phone interviews. I then had three on-site interviews and an off-site team lunch. I received an offer about 4 months after applying for the position but after 4 months and multiple levels of interviews, I decided to decline the offer.

Interview Question – What is the most challenging aspect of being a leader/manager, and cite specific examples of those challenges.   Answer Question

Reason for Declining – 1) The decision making process / speed of USC appeared to be too slow. If it takes 4 months to hire someone, how long does it take to make other important decisions?
2) I had some health issues that were leading up to needing surgery and decided it would be easier to take time off to recover at my current position.

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Account Manager at U.S. Cellular

Accepted Offer – Interviewed in Chicago, IL Mar 2009 – Reviewed Feb 1, 2011

Interview Details – Inteview was very tough. Asked a lot questions that would describe your work history and personality.

Interview Questions

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Manager Infrastructure & Storage at U.S. Cellular

No Offer – Interviewed in Des Plaines, IL Jun 2009 – Reviewed Jun 28, 2009

Interview Details – I had two phone interviews and one 4 hour face to face interview. The face to face interview was mostly behavior based interview. Overall US Cellular has a very well organized process. The phone screens happened on time and the face to face was well organized. The people interviewing me were well prepared and good people to talk to.

Interview Question – Do you think the position you are applying for is below what you were doing?   Answer Question

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Sales Operations at U.S. Cellular

No Offer – Interviewed in Bensenville, IL Feb 2009 – Reviewed Jul 21, 2009

Interview Details – I didn't have a phone interview. I went straight to a face-to face interview. I interviewed with the hiring manager and a peer in two different meetings. The hiring manager said he was shocked that I or anyone else he had interviewed didn't know that a book was written about U.S. Cellular's corporate culture. The interview focus was behavioral. The hiring manager asked me very little questions about my work experience. He sat within my personal space( I am easy going person). It was the worst and most bizarre interview I have ever experienced. You must have a deep awareness and appreciation of U.S. Cellular's corporate culture to move to the second round.

Interview Question – The interview spoke 90% of the time and asked very little questions.   View Answer

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Confidential at U.S. Cellular

Accepted Offer – Interviewed in Feb 2008 – Reviewed Dec 27, 2009

Interview Details – Complex, interactive, justifiably long, in person and conference calls.
Drug test and background investigation.
Very thorough and complete.

Interview Questions

Negotiation Details – The pay is pretty standard and does not deviate much per title.
Except the first offer and negotiate relocation assistance.

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