Getting an Interview
Getting an Interview
Interviews for Top Jobs at U.S. Cellular
- Retail Wireless Consultant (29)
- Retail Sales Consultant (10)
- Customer Service Representative (10)
- Sales Manager (8)
- Sales Representative (6)
- RWC (5)
- Cashier/Greeter (5)
- Retail Sales Manager (3)
- Recruiter (3)
- Account Manager (3)
- Intern (3)
- Store Manager (3)
- Retail Store Manager (2)
- Service Technician (2)
- Senior Manager (2)
- Senior Project Manager (2)
- Sales (2)
- Financial Analyst (2)
- Cashier Greeter (2)
- Marketing Manager (2)
- Sales/Marketing Ops (1)
- Resolutions (1)
- Advertising Internship (1)
- BE Weary of This Process It's Extremely LONG@ (1)
- Corporate Role (1)
- RWC (Retail Wireless Consultant) (1)
- Long Process for Interviewing (1)
- Retail Area Sales Manager (1)
- Date & Technical Support (1)
- National Network Engineering and Operations (1)
- Declined OfferNegative ExperienceEasy Interview
I applied through other source. The process took 1 day – interviewed at U.S. Cellular in March 2015.
I was led to the back of the store, the interview was the the Sales Manager and Area Supervisor. I was not really asked many questions, she just mainly told me what the operations consisted of, the pay and commission. First off, the store was family owned. Beware of these stores. She offered me 7.25 an hour for 30 hrs a week. Very low offer! Commissions were very low! Hardly any room for career growth unless you have worked there for 5+ years and that was only to be promoted from sales consultant to sales manager. The owner did not want me to work anywhere else beside her "company" or she would terminate. There was no mentoring program. All in all the experience was horrible! I hardly got a chance to speak and when I did she would cut me off to talk about other aspects of her "company" Said that I would not be able to sell any products or services for 3 weeks. STAY AWAY FROM US CELLULAR STORES THAT ARE FAMILY OWNED!!!!!! ONLY APPLY FOR THE CORPORATE STORES!!!!!!!!!
- There was no questions asked. 1 Answer
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at U.S. Cellular (Ukiah, CA) in February 2015.
I applied online and was contacted by a recruiter. A week in to it the I got an interview date. I went to the interview, which was quite fun. The sales manager was very clear and made the interview not so intimidating. The questions were specific ones, luckily I have worked in the cell phone retail business for a little over five years. I was able to give very specific scenarios, that was great. It's been a week since then, I spoke to the recruiter today and I just need to clear the background check. Hopefully I get an offer soon.
- "Tell me a time when a customer was having a hard time understanding a problem, what did you do to facilitate and satisfy the customer". Answer Question
- Accepted OfferPositive ExperienceDifficult Interview
I applied through other source – interviewed at U.S. Cellular.
Very lengthy process. About 5 months from initial contact to final interviews and offer. HR was able to provide ongoing updates to keep me posted on progress, which was appreciated. Interviewed consisted of individual meetings. Met with about 7 people for individual interviews in total.
Unable to negotiate increased salary and vacation
- No OfferNeutral ExperienceAverage Interview
I applied through college or university. The process took 2 weeks – interviewed at U.S. Cellular (Chicago, IL) in January 2015.
Talked with them at a career fair. Emailed the recruiter after the fair. Schedule a phone interview two weeks later. Asked behavioral questions during the phone interview.
- Tell me about yourself. Answer Question
- No OfferNeutral ExperienceDifficult Interview
I applied online. The process took 3 weeks – interviewed at U.S. Cellular (Klamath Falls, OR) in January 2015.
The Interview went for a total of 2.5 hours and I was told I would be informed in about 1.5 weeks if I got the job. Here we are that week and a half later and no call. I thought the interview went very well and was pretty convinced that I got the job.
- What would you do if a customer informed you of new information on a recent technology. 1 Answer
- No OfferNegative ExperienceDifficult Interview
I applied online. The process took 4 weeks – interviewed at U.S. Cellular in January 2015.
The process took about a month. The face to face portion of the interview was overkill, and a lot of questions verged on the ridiculous. It took over an hour. The guy interviewing me had on a dirty shirt, and looked disheveled. I have over 7 years experience as a bilingual rep., and I was not hired. Luckily, I didn't put all my eggs in one basket, and found a more lucrative gig. My advice is to avoid this company.
- The "interviewer" asked me to explain a specific time when a computer system went down, and how I handled the customer. I explained what I usually do in general, but he required a specific customer at a specific time. All the questions wanted a single incident, and they seemed not to care at all about my overall philosophy concerning customer service and work ethic. 1 Answer
- Accepted OfferAverage Interview
I applied online – interviewed at U.S. Cellular (North Conway, NH).
Very detailed, why work for us? Experience?What do you expect for pay? Do you prefer full time? Part time? Can you work weekends? Nights? How well do you work in a group? How Are you with computers? How do you do talking with people you don't know? Do you work well under pressure?
- Customers angry about bill, what do you do? Why? Answer Question
Non, gave me more than I expected
Helpful (1)No OfferNegative Experience
I applied through a recruiter – interviewed at U.S. Cellular.
I applied through a recruiter and I got a call from some engineer manager, he asked very superficial questions, it seems like their interview process is discriminatory and they can reject you simply if they don't like your accent..
- Declined OfferDifficult Interview
I applied online – interviewed at U.S. Cellular.
Loved the work environment and the people. Questions were relevant to the job. Experience is needed in the field. Questions were very customer oriented as they take pride in their customer service and the quality of care provided to the customers.
- Tell me about a time you handled a difficult customer? Answer Question
Reasons for Declining
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2 days – interviewed at U.S. Cellular.
Applied online, received a call about 3 days later from SR HR rep, heard back from staffing associate for a phone interview with hiring manager about 2 days later. About a week later I had an in person interview. They reached out about two hours after the interview that they would like to move forward with an offer but needed to do background and drug test first. Written offer received morning after interview
- The hiring manager had very process specific questions about the role, to ensure I really had the skills Answer Question
I felt that On-boarding vacation, benefits and salaries were very generous I did not negotiate
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