I applied online and the process took 2 weeks - interviewed at U.S. Cellular.
Interview Details – Pretty basic interview, phone interview, store interview, followed by another phone interview
Interview Question – These are your typical behavioral based questions Answer Question
Negotiation Details – You can get more than originally offered based off of previous experience in the industry.
I applied in-person - interviewed at U.S. Cellular in September 2010.
Interview Details – the interview process was extremely easy since I was already a customer service rep and the transfer over was in the same building. The managers and the people you work with are extremely professional and very friendly
Interview Question – was how would I handle a difficult situation. I explained about working in the insurance industry as a catastrophy claims adjuster and if i could handle that situation i would be able to handle any situation Answer Question
Negotiation Details – I was able to negotiate my salary and since it was within reason for their scope of pay, they agreed to my terms
Interviewed at U.S. Cellular
Interview Details – Referred by a recruiter; met with two people individually and received positive feedback from both about myself and about the company.
Interview Question – Do you know how to write accounting memos? Answer Question
I applied through a recruiter and the process took 2 months - interviewed at U.S. Cellular in November 2010.
Interview Details – Met with 9 managers and future to be peers. The flew me in 2 times. The interviews were situation questions like: what was the most difficult decision? What do you do if your peer is not performing? Overall the interviews were positive and fair and were realy meant to learn about me and how I fit with the role.
Interview Question – A long questionnaire about my professional background before the interviews. Not unusual. Answer Question
I applied online and the process took 5 weeks - interviewed at U.S. Cellular in November 2012.
Interview Details – I applied online and about 2-3 weeks later I received a request from HR to do a phone interview. The phone interview lasted 30 minutes and I was told they would set up a 2nd phone interview with me (and the hiring manager). A couple weeks later that phone interview was set up, however it was not with the actual hiring manager; it was with someone filling in for her. Unfortunately, HR told me this would be a technical interview so I came prepared to answer more technical questions ... when in reality, the interview itself was almost a direct repeat of the initial HR interview with very general questions only.
Unfortunately I was not outspoken enough to re-direct the interview back to the area I was told it would be and I was so stunned/floored about what I was being asked that the interview actually ended after 15-20 minutes had gone by. I was told a couple weeks later that they would not take me further and were going to keep interviewing other candidates.
Interview Question – Nothing was difficult (that was sort of the problem) Answer Question
I applied through an employee referral and the process took 1 week - interviewed at U.S. Cellular.
Interview Details – The hiring process was fine. The application is extensive. It will take a couple hours to complete every stage of the application. One stage is a psych test, one is a value statement, and one part is a game where you recommend items to a customer. My initial impressions of the company were positive. However, there was a mix up when I was hired about which store I was going to be working at, due to a store closure when I was brought on.
Interview Question – All questions are situational. "Tell me about a time when...." I didn't find any of these particularly difficult. Answer Question
Negotiation Details – If you have customer service experience, ask for as much as you can. I found out later that despite having much more experience in the cust service field, I was hired at a much lower rate than others.
I applied online and the process took 4+ weeks - interviewed at U.S. Cellular in June 2009.
Interview Details – US Cellular uses performance based interviewing techniques.
Interview Question – Tell me about a time you had to make an important decision quickly and were unable to reach your superior. Answer Question
I applied online and the process took 4+ weeks - interviewed at U.S. Cellular.
Interview Details – phone screen, online test, face to face
Interview Question – asked me about a time I processed a transaction Answer Question
Negotiation Details – there was none
I applied through an employee referral and the process took 2 weeks - interviewed at U.S. Cellular in September 2012.
Interview Details – The interview process includes two parts. One is Technical section, and this section includes most of the technical questions that would gauge person on the abilities to perform the job. The other part is non-technical part and the interview includes 3 different managers. The interview has a specific format (STAR). Each manager interviews for an hour asking different behaviour related questions.
Interview Question – Tell us about a situation that you disagreed with your manager, and how did you handle the situation. Answer Question
Negotiation Details – They are flexible, but have a fix number in mind.
I applied through a staffing agency and the process took 2 weeks - interviewed at U.S. Cellular.
Interview Details – Very detailed, behavioral based interview process.
1 person found this helpful
Pros: “Great Management teams, great culture” “Great Management teams, great culture” – Full Review
With over five million customers in 26 states, U.S. Cellular is one of the largest wireless service carriers in the nation. We owe every bit of success to our associates—people with a real passion for their work who are… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –